2021 JEEP WRANGLER Complaints

Recent recall 95B was performed December 15th, 2024 on my Jeep 4xe. The vehicle passed the road test involved with the safety recall to detect a defective high voltage battery. On December 26th, within 100 miles of the recall test being performed, the vehicle cruise control involuntarily shut off, check engine light illuminated and the vehicle lost power on the freeway. We were able to return home with the vehicle lurching while driving, having erratic acceleration from a stop and pushing through braking. The issues continued a few days later when delivering to the Jeep service center and the Jeep died in the service lane and had to be pushed the rest of the way to the service bay. The "fix'' that Stellantis has provided seems to simply later detect the battery issue that the recall test was designed to detect under their care during the test procedure. There are numerous other 4xe owners that I am aware of that are having the same post-test failures and motive power losses in traffic soon after their vehicle 'passed' the battery test. This 'solution' is causing a dangerous situation for the owners and the general motoring public. The Jeep has since been reevaluated and determined that the battery that the recall was intended to detect is indeed defective and is being replaced.

I took my jeep into the dealer for my 4xe 95b recall. They did not show me pass or fail my car went in on no battery 2 1/2 hrs later they said my car was done. I do not believe they completed the drive cycle test to show pass or fail my odometer reading was only a few miles more then when I dropped it off and no battery charge gas gage hadn't moved. There is no way they did a complete drive cycle. They didn't charge it to over 75% they did not drive it until it was a warm enough temp to run the test. I got nothing but a receipt stating recall software update was done and drive test done. Nothing about if it passed or failed. And under my jeep app they put miscellaneous vehicle inspections. The recall still shows on my car.

Per the dealer, power distribution center design flawed causing it to fail. Vehicle failed while driving in traffic creating an unsafe condition.

After taking my jeep 4xe in for the 95B recall I drove around 50 miles and the check engine light came on. Once home vehicle would not turn on or charge. Error on dash said “charging system error.” Next day the vehicle would turn on be experience extreme slowness after stopping with bursts of acceleration. The accceleration and breaking system were extremely jerky and I felt like I didn’t know how the car would respond when accelerating which was dangerous.

Metal chunks found in engine oil, and as were not metal powder swirl, shavings, or specs, possibly from bottom engine crankshaft. At the crank pulley, with the belt off, I could feel nudge by hand from the middle, for an engine component with max specified endplay 0.012 inches, or fraction of a millimeter. An existing manufacturer recall, and not a safety recall, for this 2021 Jeep Wrangler 2.0L Turbo is inspection for loose bolts for water pump inlet. This vehicle will not be available for inspection requests, because it is still not, and waiting to be, diagnosed as the dealer could not necessarily hear an engine issue. I have heard it knock, like a rumbling V8 and turbo whined, and recently I decided to strain the old and knocking oil that I kept and discovered metal. There was something wrong all along. Top engine, with good gas mileage, has been fine. The safety concern to this vehicle is metal in oil to possibly enter top engine and create sudden or instant engine seizure while in operation. The safety of driver or others could be at risk. The safety concern to this vehicle is also the detioration of engine components since they appear under the sole discretion of this motorized vehicle. This means, no other factor known to the driver of this vehicle by which rate of engine detioration has occurred. An indicating observation to be made into this vehicle's safety is the endplay of the crankshaft. This vehicle is nearly 97,000 miles odometer. The endplay seems very excessive, causing me to speculate on original factory fitment and installation during assembly. What determinations into a non-safety recall of loose water pump bolts might emerge as consideration into engine interior deterioration, as rate of this deterioration appear under sole vehicle discretion and remain unknown to the driver. Insufficient cooling is known to cause buildup in any engine, this vehicle has burped coolant air. No warning lights in the dash was seen.

After performing the 95B recall, within 20-30 miles of driving the CEL came on. After powering off and back on the “service charging system” alert displayed on the dash. The vehicle seemed drivable however, and I proceeded to drive it to the dealership two days later which is about 4 miles away. In multiple instances when trying to accelerate from a stop the vehicle would not accelerate to more than 3-4 mph for multiple seconds leaving me stranded pulling out across traffic in the middle of an intersection waiting on the car to accelerate to a normal speed. Regardless of how much the accelerator was pressed the vehicle just rolled forward very, very slowly. Eventually, the vehicle lurched forward violently. Within this 3-4 mile drive this happened 3 times. The car remained jerky and unpredictable. I was fortunate to be driving at a low traffic time and made sure to allow extra space due to feeling the car acting slow after the CEL appeared. Had I treated it normally during normal commute hours, I would have been hit by oncoming traffic. I left the vehicle at the dealership and am waiting on response.

Seat belt pretensioner failed at less than 34,000 miles. Will not lock or retract

On occasion, when I put my vehicle in reverse the backup camera displays a black image in violation of the requirements of FMVSS 1111. There are no obstruction on the camera. This is available for inspection if necessary. I have taken it to the manufacturer but due to the intermittent nature they are not able to reproduce the event. I was not able to use the required safety feature to back out of a parking space into a busy street. I have a video of this display not activating correctly.

While driving on an interstate at approximately 65 mph, i crossed a bridge. When i ran over the expansion joint the steering wheel started violently shaking in my hands. It continued until i slowed down to a near stop and then was fine. On the same trip, it did this several times. When I took the jeep to a local dealer, they told me the steering damper (original to the vehicle) was defective. I helps them replace it and so far have not experienced the problem. This is a serious issue that needs to be addressed. Nearly losing control of a vehicle at 65 mph or more, with traffic all around, is extremely dangerous, as is trying to come to a stop as quickly as possible when surrounded by other vehicles that are going just as fast. I found many reports of similar issues with previous models of jeeps online but obviously their solution did not adequately address the problem.

The vehicle’s check engine light come on earlier this year and the electric motor/battery was not functioning properly. It was serviced in September and I was told by the dealership that the software update would resolve the issue. It did not. The vehicle was serviced again on 12/13/24 and I was told that it passed the 95B recall test but that the check engine light came back on. The dealership said they ran more tests and now the electric cooling/heating unit needs to be replaced but they won’t have the part for approximately 2 weeks. The electric cooling/heating unit is for controlling climate within the vehicle and should not affect its propulsion. While driving the vehicle the day after I picked it up from the dealership, I was nearly involved in what would’ve been a serious accident. I was turning at an intersection, but the vehicle lost motor function and would not accelerate, leaving me sitting in the intersection with traffic oncoming. Fortunately, after several seconds, the vehicle began to move with not much time to spare. This problem recurred throughout my drive returning home. I have not and will not drive the vehicle again until I am able to return to the dealership for a third time.