2017 JEEP WRANGLER Complaints

I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2017. THE VEHICLE IS THE WRANGLER UNLIMITED (4 DOOR) SAHARA PACKAGE. THIS PACKAGE INCLUDES LED HEADLIGHTS. ON DECEMBER 16TH I DROVE THE VEHICLE THROUGH FALLING SNOW AT NIGHT. I WAS ON A HIGHWAY IN A REMOTE AREA TRAVELING WITH TRAFFIC AT REDUCED SPEEDS, APPROXIMATELY 20 MPH. AFTER APPROXIMATELY 30 MINUTES I NOTICED MY VISIBILITY DIMINISHING. THE WINDSHIELD WAS CLEAR OF SNOW. HOWEVER, OBJECTS IN FRONT OF ME WERE BECOMING HARDER TO SEE. I TURNED THE LIGHTS ON AND OFF TO SEE IF IT MADE A DIFFERENCE. IT DID NOT. I FELT I COULD SAFELY FOLLOW THE VEHICLE IN FRONT OF ME UNTIL I COULD FIND A SAFE AREA TO PULL OVER. WE WERE APPROACHING A SMALL CITY WITH STREET LIGHTS WHICH MADE TRAVELING SAFER. I PULLED OFF AN EXIT TO ASSESS THE HEADLIGHT ISSUE. BOTH HEADLIGHTS WERE COVERED IN SNOW. SINCE THE JEEPS LIGHTS ARE RECESSES A BIT, THE SNOW FILLED THE POCKETS COMPLETELY. THIS IS THE FIRST TIME DRIVING (SINCE 1984) THAT I HAD TO CLEAR SNOW FROM THE HEADLIGHTS WHILE DRIVING. I LIVE IN NORTHERN NEW ENGLAND SO SNOW IN THE WINTER IS A COMMON EVENT. WHAT I DEDUCED WAS THAT THE LED LIGHTS WERE NOT GENERATING ANY HEAT. THIS WAS THE LIKELY REASON FOR THE SNOW BUILD UP. THIS FLAW IS EXCEPTIONALLY DANGEROUS. WHEN I NEEDED THE LIGHTS TO WORK THEIR BEST, THEY FAILED. COLD WEATHER AND DARKNESS ARE PREVALENT THIS TIME OF YEAR. IT SEEMS I CAN ANTICIPATE MANY INSTANCES OF DRIVING AS MY LIGHTS BECOME LESS AND LESS USEFUL AND THERE'S AN INCREASE IN THE DANGER ASSOCIATED WITH DRIVING. I FIND THIS COMPLETELY UNACCEPTABLE. THIS SITUATION WAS FORESEEABLE AND PREVENTABLE. I HAVE SINCE LEARNED THAT AFTERMARKET HEATED LED LIGHTS ARE AVAILABLE FOR THIS VEHICLE. SO, THIS IS A KNOWN ISSUE WITH THE JEEP. I FEEL THIS VEHICLE SHOULD NOT HAVE BEEN SOLD WITH LED HEADLIGHTS THAT PERFORM AS THESE DID. THE JEEP IS ADVERTISED AS A WINTER VEHICLE.

TOOK 2016 JEEP WRANGLER UNLIMITED RUBICON HARD ROCK EDITION IN FOR A RECALL REPAIR OF THE AIRBAG DEPLOYMENT SENSOR. DEALERSHIP WANTED $50 TO DO THE WORK BECAUSE I HAD A WINCH INSTALLED. MY JEEP HARD ROCK EDITION WAS DESIGNED AT THE FACTORY TO RECEIVE THIS SPECIFIC BRAND AND MODEL OF WINCH SO I REFUSED TO PAY. I CONTACTED JEEP BY PHONE AND ASKED THEM TO INTERVENE. THEY REFUSED. I TOLD THE DEALER I WAS LEAVING WITHOUT HAVING IT FIXED AND MY ESTATE WOULD SUE THEM IF I WAS KILLED IN AN ACCIDENT AND THEN HE AGREED TO FIX IT FREE. THEY CLAIMED THEY FIXED IT BUT WHEN I DROVE OFF I IMMEDIATELY SAW A WARNING MESSAGE SAYING THE RIGHT FRONT TURN SIGNAL LAMP WAS OUT. I MADE U TURN AND WENT RIGHT BACK.THEY SAID THEY NEEDED TO ORDER A PART. I LEFT. THEN MY BATTERY DRAINED DOWN. I CONTACTED JEEP AND ASKED THEM TO INTERVENE. WHEN I CALLED TO MAKE ANOTHER APPOINTMENT TO GET THE RECALL DONE RIGHT THE DEALERSHIP CLAIMED THEY NEEDED TO ORDER A PART. I FOUND OUT THEY DID THE RECALL REPAIR BY SOLDERING WIRES. 2+ HOURS LATER THEY SAID ALL IT NEEDED WAS A BULB. I ASKED IF THEY HAD TO ORDER BULBS. THEY SAID THEY STOCK THEM AND DENIED EVER TELLING ME THEY NEEDED TO ORDER A PART. THEY ADMITTED THERE WAS STILL AN ELECTRICAL PROBLEM BUT SAID THAT COULD HAVE BEEN THE RESULT OF ELECTRICAL MODIFICATIONS I HAD MADE AND WANTED ME TO PAY THEM TO TROUBLESHOOT IT. THE WINCH WAS THE ONLY ELECTRICAL MODIFICATION AND IT WAS INSTALLED ALMOST 1 YEAR BEFORE I TOOK THE JEEP IN AND I NEVER HAD ANY PROBLEMS BEFORE THEY DID THE RECALL WORK NOR DID THEY HAVE ANY TROUBLE STARTING IT OR SEE ANY WARNING MESSAGES WHEN I TOOK IT IN FIR THE RECALL IN LATE AUGUST. WITHIN 2 MILES OF DRIVING I NOTICED THE HEADLIGHTS FLICKERING. WITHIN 3 MILES ALL THE WARNING LIGHTS ON THE DASH STARTED WILDLY GOING OFF AN ON RANDOMLY AND SPEEDOMETER WAS GOING BACK AND FORTH. THEY DID NOT PROPERLY MAKE THE AIRBAG SENSOR REPAIR.

I WAS DRIVING HOME FROM WORK ON OLD COUNTRY ROAD IN PLAINVIEW GOIN ABOUT 40 MPH, THE REAR WHEELS OF THE JEEP COMPLETELY LOCKED UP WHILE MOVING, CAUSING THE CAR TO COME TO A VIOLENT STOP, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS UN-DRIVABLE AND NEEDED TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. SECURITY DODGE IN AMITYVILLE FOUND LEAKING FLUID FROM THE REAR OF THE VEHICLE, A HOLE IN THE REAR AXEL HOUSING, FURTHER INSPECTION FOUND PINION FAILURE CAUSING DAMAGE TO REAR END AND AXEL SHAFT. THE DEALERSHIP REFUSED TO OFFER ANY TYPE OF BUYOUT OR LEASE TERMINATION OPTION, I MADE IT CLEAR TO THEM THAT I DIDN'T FEEL SAFE GETTING BACK INTO THIS VEHICLE, THEY TOLD ME THAT THE RENTAL CAR THAT WAS GIVEN TO ME DURING THE REPAIR TIME WAS DUE BACK OR IT WOULD BE REPORTED AS STOLEN, FURTHERMORE THEY TOLD ME OF THE JEEP WAS NOT REMOVED FROM THE PROPERTY, THEY WOULD CHARGE ME STORAGE FEES. THEY OFFERED NO EXPLANATION FRO WHY THIS SAFETY DEFECT OCCURRED, WHAT CAUSED IT AND WHETHER OR NOT IT COULD HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THIS WAS NOT HANDLED PROFESSIONALLY BY THE DEALERSHIP NOR THE JEEP MANUFACTURER

AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT PREVENT FACE FROM HITTING STEERING WHEEL AFTER BEING REAR ENDED VERY HARD. DRIVER SEATBACK WAS FORCED AND BROKEN BACKWARDS INTO A 45 DEGREE RECLINED POSITION.

SEE POLICE REPORT AND ATTACHED PICTURES. DRIVING SLOW ON A BACKSTREET AT LESS THAN 25 MILES P\H. BRAND NEW 2017 STOCK JEEP WRANGLER SPORT. LESS THAN 6,000 MILES. I AM NOW A HORRIFIED WOMAN THAT KNOWS NOTHING ABOUT WHY MY NEW JEEP WRANGLER CATCHES ON FIRE OUT OF NO WHERE WHILE IN MOTION! ONCE WE SAW FIRE FLAMES, SMOKE AND RED OIL ON FIRE COMING OUT FROM ENGINE AREA AND BELOW THE VEHICLE DRIVERS SIDE, WE QUICKLY STOPPED ON RESIDENTIAL STREET. ME, MY 70 YEAR OLD MOTHER WHO IS SICK AND MY 24 YEAR OLD AUTISTIC DAUGHTER HAD TO JUMP OUT OF THIS FIRE TRAP VEHICLE SCREAMING AND CRYING!!! THIS WAS AN UNEXPLAINED AND SPONTANEOUS FIRE!!! WHY? NO REASON BEHIND IT AND NOTHING THAT I DID TO CAUSE IT. THE FIRE WAS LUCKILY AND QUICKLY EXTINGUISHED BY GOOD SAMARITANS AND CITY WORKERS NEAR BY. THE FIRE DEPARTMENT WAS CALLED AND SHOWED UP ALONG WITH POLICE OFFICER. FIRE DEPARTMENT TOLD ME TO WRITE A COMPLAINT ON THESE VEHICLES BECAUSE THEY HAVE HAD TO RESPOND TO MANY JEEP WRANGLER FIRES IN THE LAST 10 YEARS. I WAS SHOCKED AND HORRIFIED, HOW CAN THIS BE??? HOW BAD THIS COULD HAVE TURN OUT TO BE IF CITY WORKERS WHERE NOT NEAR BY WITH A FIRE EXTINGUISHER?. JEEP NEEDS TO BE INVESTIGATED. PLEASE PROTECT THE CONSUMERS AND JEEP WRANGLER OWNERS WHO ARE UNAWARE OF THESE FIRE TRAPS. THIS IS SERIOUS AND DANGEROUS FIRE ISSUES ON JEEP WRANGLERS. I PRAY YOU START AN INSTIGATION AND RECALL SO THAT NOBODY ELSE HAS TO GO THROUGH THIS HORRIFIC EXPERIENCE! *BF UPDATED 8/3/18*JB

TRAVELING ON HIGHWAY AT 55MPH. PASSENGER SIDE REAR TIRE BLEW JEEP AND TIRES HAVE 4500 MILES ON THEM. BRIDGESTONE 18'

AUTOMATIC TRANSMISSION ON 2017 JEEP WRANGLER UNLIMITED FAILED AFTER 4000 MILES. DEALERSHIP/FCA REPLACED THROTTLE BODY, ENTIRE TRANSMISSION, TORQ CONVERTER, AS WELL AS TRANSCOOLER SYSTEM. NO EXPLAINATION AS TO FAILURE. VEHICLE PRIOR TO LOSS BEING USED FOR DAILY COMMUTE. OUTSIDE OF SIMPLY REPLACING MAJOR PARTS ON BRAND NEW VEHICLE THERE HAS BEEN LITTLE IF ANY SUPPORT ON DEALERSHIP/FCA SIDE.

MY SON WAS DRIVING HOME FROM COLLEGE WHEN HE AND HIS GIRLFRIEND SMELLED SOMETHING FUNNY. THEY PULLED OVER TO THE SIDE OF THE ROAD AND FLAMES WHERE COMING FROM UNDER THE CAR AND THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES WITHIN SECONDS. OTHERS PULLED OFF THE ROAD AND HELPED GET HIM, HIS DOG AND GIRLFRIEND TO SAFETY. THE INSURANCE COMPANY SAID IT WAS DUE TO A FAULTY CONTROL MODULE AND THE TRUCK WAS TOTALED. INSURANCE COMPANY IS GOING AFTER JEEP DUE TO FIRE INSPECTORS FINDINGS

NEW VEHICLE WITH SYMPTOMS OF EXCESSIVE/SEVERE SHAKING OF SHIFTER WHEN TRAVELING OVER A ROUGH ROAD. THE LEFT SIDE OF THE TRANSMISSION MOUNT WAS NOT FUNCTIONING CORRECTLY ALLOWING EXCESSIVE MOVEMENT OF DRIVE TRAIN.

JEEP WRANGLER'S MANUAL TRANSMISSION DOES NOT HAVE A REVERSE LOCKOUT AND POP'S OUT OF REVERSE ROUTINELY WHEN POWER IS APPLIED OR YOU PUMP THE CLUTCH AFTER ALREADY SUCCESSFULLY ENTERING REVERSE. THE VEHICLE OPERATOR MUST MANUALLY HOLD THE GEAR SHIFT LEVER IN THE REVERSE POSITION TO MAINTAIN REVERSE. THIS HAS MANIFESTED AT AROUND THE 500 MILE MARK AND PROGRESSIVELY WORSENED MY CURRENT ODOMETER READING IS 1656. ADDITIONALLY THE LACK OF A REVERSE LOCKOUT OR SPECIAL PROCEDURE TO ENTER REVERSE IS MISSING MAKING IT POSSIBLE FOR THE OPERATOR TO MISTAKENLY GRIND THE REVERSE GEARS AT HIGHWAY SPEEDS WHEN TRANSITIONING FROM 5TH TO 6TH GEAR.