2020 JEEP WRANGLER Complaints

The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research

The electrical connection in the seatbelt breaks causing the airbag and seatbelt light to constantly illuminate not knowing if the break would cause the airbags from deploying

When vehicle goes over bump on roadway at elevated speed - vehicle steering vibrates uncontrollably.

Back up camera not working. When I out car in reverse screen does not turn into camera as it used to.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle abruptly stopped and failed to move. The contact stated the engine was running, but the vehicle failed to respond. The contact stated that her ten-year-old daughter was in the vehicle during the failure. The vehicle stopped in the middle of a busy three-lane highway. The contact stated that other drivers were honking their horns and being very rude while she was unable to move the vehicle. The local Police were called and were able to take the contact's daughter to a safe location. The vehicle was towed to the dealer where it was diagnosed with an electrical system failure and a failed computer system. In addition, the stop-and-start battery was replaced. The manufacturer was made aware of the failure but did not assist. The contact stated that the manufacturer refused to buy the vehicle back under the vehicle buyback program. The failure mileage was approximately 102,000.

Driving on the highway, I traveled over a concrete expansion joint which caused my vehicle to shake violently from side to side with the steering wheel moving approximately six inches in either direction. The shake/vibration stopped after speed was reduced to under 40mph. This happened multiple times travelling the same day on the freeway. The dealership recommended replacing the steering damper with a more robust part which I did -- it wasn't covered under warranty because the original steering damper wasn't compromised but I was told with this more robust one I would probably never experience it again. This was the scariest event I've encountered in a vehicle. Reproduction of the event was not consistently repeatable. This event happed on October 30, 2023 on I-695 in Maryland.

Stellantis, formerly FCA, formerly Chrysler issued Recall no. 19A nearly a year ago (NHTSA Recall Number 23V-116) and still does not have a remedy for my Jeep. Because this is a dangerously defect design in the clutch system that has caused vehicle fires, I have elected to pursue an aftermarket clutch system, the Centerforce II. Once I have this installed, how do I go about having Recall 19A/23v-116 cleared to show that my vehicle has been repaired?

My Jeep dealership has confirmed that a Steering Damper replacement is necessary to keep the vehicle from experiencing what is called the "Death Wobble". After going over a few bumps the entire front end shakes as if there is a flat tire. Slowing down and pulling over remedies the problem. A driver who witnessed this pulled me over to say he thought I was going to lose my driver's wheel and suggested I keep under 35 MPH. The jeep has 20,800 miles on it. The dealership reported that each dealer can only order a small number of these parts per month as there is such a backlog. It's estimated they could order mine in March of 2024! In the meantime, they don't suggest I drive the vehicle. This is OUTRAGEOUS!

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 60 MPH, the vehicle started shuddering violently, the wheels were wobbling, and the steering wheel was vibrating significantly, causing the contact to lose control of the vehicle. The contact was able to regain control of the steering wheel and pull to the side of the roadway. The contact stated that she continued driving, and the vehicle operated as intended. The contact stated that the failure reoccurred 24 hours later. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was 49,300.

On Nov 28th 2023 while driving at approximately 70 mph on highway SR408 in Orlando the front suspension on my vehicle starting shaking violently.