2020 JEEP WRANGLER Complaints

My steering is very loose on my 2020 Jeep Sahara. This is a continuous issue-it has been this way since I bought it.

I was not informed of this recall when I purchased my Jeep at the dealership. Per recall, clutch pressure plate recall. The risk is high. Is extreme risk. It may catch fire. It may cause crash. I don’t feel safe driving my vehicle. I’ve been to dealership twice and they told me there’s no solution yet. I outreached Jeep via email directly.

At 38 months of ownership and less than 17000 miles, the vehicle gets a service shifter mil (U1267) as well as an ESS indicator. The engine starts but is unable to shift out of park. Shifter issues have been going on for years with Jeeps, it is time to fix this. Of course it is 2 months out of warrantee, so I can expect a big bill.

There is an open Safety Recall on my vehicle with no fix. See 19A/NHTSA 23V-116. Stellantis (formerly FCA) has refused to reimburse me for aftermarket clutch replacement in the amount of $1527.10.

This jeep has the dreaded "death wobble" in which the front end starts to shake violently from side to side as you are driving down the interstate, usually after hitting a pothole or beginning of a bridge. This issue also caused a malfunction of the cooling system which caused the jeep to overheat while idling or driving at cruising speeds. No warning messages have appeared other than when the jeep begins to overheat. The jeep is available for inspection.

I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.

The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.

My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.

The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.

Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.