2021 JEEP WRANGLER Complaints

Driving on an Interstate Highway in Florida, hit a small "rut" in the roadway at Highway speeds and the front end started shaking "VIOLENTLY" to the point I though the vehicle was going to "Roll Over". I had to slow down, switch from the center lane of a three lane highway crossing over the outside lane then onto the shoulder of the Highway, get the speed down from 70 to 50 mph before the "Violent Shaking" stopped. When speaking with a service center for Jeep I was told this is a "KNOWN ISSUE" with the 2021 Jeep Wrangler but there is no recall for the vehicle year 2021 BUT there were for other vehicle years, which I find UNBELEIVABLE!!!! As a retired Police Officer I will tell you this is a VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED IMMEDIATELY OR SOMEONE WILL GET KILLED IN A CRASH!!!

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On October 17th. The vehicle exhibited serious electrical issues when I attempted to start it in my school parking lot. Upon pressing the start button, the car would not start, and all electrical items began malfunctioning. The lights inside and outside the vehicle were flashing, the windshield wipers activated on their own, the horn was beeping intermittently, and the car was emitting alarming noises. The situation escalated when the tow truck driver arrived. He was unable to start the vehicle. Instead, the engine produced a loud revving sound, as if it were about to blow up. This experience was not only frustrating but also alarming, considering the potential safety risks. The dealership said they will get to it as soon as they can, but are 7-10 days booked.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When driving on highway my car is losing control. This is non-stop every time I hit a bump in the road. The vehicle becomes uncontrollable.

My instrument panel is not working, it went completely black, then it flashed on and off while driving, now it is completely black again. I can't see how fast i am going can't tell how much gas i have in the tank, and all the warning lights won't work, this caused me to run out of gas on the side of the highway and have to have someone being gas and put in the tank risking getting hit, not to mention it is just unsafe for the instrument panel to not work

Vehicle was parked inside my garage charging and there was smoke coming out of the back seat where the Hybrid battery is situated.

I would like to express a concern with how Jeep is handing the issue with the hybrid batteries in the Wrangler 4XE. I'm connected with the 4XE across the US and Canada and I am seeing issues with how they are addressing the potential for fires in the batteries. In my case, my Jeep was initially part of the B9A recall but was removed from the list. I was on the 04B recall list and had that update performed. A few months later, my battery triggered the P0BBD code that indicated that I needed a new battery. We have seen this trend in the 4XE community where someone who wasn't on the B9A list ended up having a battery issue. Some of these instances include Jeeps that were on the 04B list but had yet to receive that update because Jeep communicated that it was a "defrost" recall without telling customers that they were receiving the same updates that were included in the B9A. So some people are putting off a very important recall because they believe it is just a defrost recall. After I had my battery replaced, the latest 95B recall was issued. My Jeep is on this recall list even though I just had a new battery installed. It would sure seem like the issue with the separators in the battery would have already been known when my new battery was installed. To me, that is an unsafe mishandling of the situation to put a known faulty battery in during a replacement. I do not feel that Jeep is handing these battery issues well and I believe they need some sort of accountability in place to make sure they are truly resolving the issue and not putting band aids on a major issue. We have tracked some data in the 4XE community and are aware that way more batteries were impacted than Jeep announced would be. As well, many batteries have had to be replaced after the recall. This tell me that either Jeep isn't being very forthcoming with the data or they just don't know the correct method for addressing this matter. We need something done before someone gets hurt or killed.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jeep Death Wobble. While driving at 65 mph on the freeway, I drove over a small bump in the road. My vehicle started to shake uncontrollably. The shaking would not stop until I slowed down to under 30 MPH. This is very unsafe to do while driving on a busy CA freeway. The first time this shaking happened my vehicle had about 26,000 miles. Within the next 1000 miles of driving, the wobble has happened approximately 10 more times, one of which the vehicle went off the road into a ditch. I contacted Jeep and they said they would not fix the problem because the 3-yr/36,000 mile warranty expired. I asked if they were ok with having unsafe vehicles on the road and they said "yes". The front suspension is the system that failed. My safety was at risk when the vehicle was shaiking and went off the road. The safety of other drivers was at risk when I had to slow down to under 30 MPH to get my vehicle to stop shaking. The vehicle was taken to a Jeep dealership for inspection/repair but they would not diagnose the problem without me pre-paying a $250 fee. The vehicle was taken to an independent service center and the problem was confirmed. The vehicle was not inspected byt he manufacturer, police, or insurance. There were no warning lights or symptoms before this problem first appeared.