2020 JEEP WRANGLER Complaints
View complaints related to 2020 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2020 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 JEEP WRANGLER- Farmington, UT
On January 2, 2023, at about 4:00 PM I encountered the ‘Death Wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: [XXX], purchased from Dave Smith Motors, Kellogg, ID on about 7/17/2020. I was driving North on I-15 about 10 miles South of Nephi, UT. I was traveling in the left lane at Freeway speeds (75-80 mph) when the front of the vehicle commenced to shake violently. My first thought was that both front tires had blown, although I did not observe any obstacles on the wet driving lanes. My second thought was, how do I get out of these mess without causing a major accident on that very busy stretch of Freeway holiday traffic? I, of course, braked and pulled to the left in an attempt to avoid getting rear-ended and immediately encountered snow and ice on the left shoulder and then on the ground adjacent to the Freeway. I managed to get off the Freeway, but continued to fishtail, almost losing control on the snow and ice. Eventually the vehicle ended up in a sideways slide perpendicular to the Freeway with the front of the vehicle aimed at the Freeway and heavy TRAFFIC! At that point I had no control over the vehicle as it continued to slide sideways headed for a huge drainage ditch. Luckily, we stopped before the precipice. I scrambled out of the vehicle as soon as it stopped sliding to see what had happened to the front end of the Jeep. There was no obvious damage, the tires were not flat, and I couldn’t figure out what had happened. I have now received a NOTICE OF PROPOSED CLASS SETTLEMNT, that upon further research informs me that 2020 Jeep Wranglers have a manufacture defect that causes the ‘Death Wobble’ in precisely the conditions that existed with me. “…2020 Jeep Wranglers …have a front suspension steering damper defect that causes the steering wheel and front suspension of the vehicle to shake after contact with a bumpy road surface at highway speed.” I was not aware of the Manufacturer's defect. The JEEP is unsafe!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- Delray Beach , FL
I am not clear 100 percent but the brand new car (leased) was brought in 3 separate times with electrical issues (towed twice) when it had under 20k miles on it In Jan 2023 when I was driving on a major parkway in NY the electrical system went-my steering locked up and I had to somehow get off road and onto median. I was towed to a gas station in Hempstead I believe then had to pay to town home (I forgot to call keep roadside as my sod was not working ) It is now sitting in ny in my moms driveway -I am due to return the leased card in march so I am still paying for an inoperable car I flew to FL which is where I now live and needed a car so went to Schumaker jeep in Delray I have a new jeep that appears to have failed testing (I found a piece of paper in console (vin for this new car is [XXX]) And the radio console screen and interior lights dim out of nowhere or go completely black even though radio/etc on. I’ve reported to dealers here in FL -to the Chrysler capital corporate and keep corporate phones-have 2 case numbers with no follow up. Went to a keep dealer to have diagnostic testing but looks like that didn’t really happen as I wasn’t given a sheet showing the completed testing. I’m not sure how to resolve my issues and I’m worried I’m again in an unsafe car which seems to be missing safety protections (side view mirror blind spot alerts) my 2020 keep had and def seems to have some electrical issues or has failed battery charging, I don’t know how to get help for either car and am worried I’m driving an unsafe car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- hernando, MS
Hitting a bump when greater than 50 mph the front end would begin "death wobbling". I would have to slow down and pull over to the side to prevent losing control of vehicle. Took car to shop and had front end alignment and this did not fix problem. We then took the jeep into a specialist shop and they stated that they had not seen this on a non-modified jeep but had heard that the issue was happening. A new steering stabilizer was placed and the problem has been resolved. I was contacted regarding a lawsuit and would like reimbursement for the repairs.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- Stacy, MN
2020 Jeep Wrangler under warranty, vehicle is having a violent shake / wobble occurring randomly and often on curves, driving over slight bumps with speeds over 50 mph. numerous occurrences. Brought to dealer and diagnosed from dealer after inspection with steering damper not holding resistance and severely affecting stabilization. Stated this is an identified issue with certain Jeeps and they are very aware and seeing more recent problems brought in and reported . Part for fix IS NOT AVAILABLE at this time from Jeep manufacturer and owner was put on waiting list. Vehicle is dangerous and unstable to drive with no options given at this time. This is a major safety issue for myself the driver and those on the road as when this happens there is NO control of the steering mechanism. It was NOT recommended by the dealer NOR the manufacturer when I contactd JEEP corporate to park the car and not drive.Basically was told to wait and see if a fix is suggested at a later date.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- Canonsburg, PA
Sun visor broke at the point where it attaches to the roof pillar causing the visor to fall in front of my face and block my vision while driving at highway speed.
Source: NHTSA WEB SITE -
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2020 JEEP WRANGLER- Keedysville, MD
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the service shifter warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. On another occasion while driving 45 MPH, the vehicle lost power steering functionality with the service shifter warning light illuminated. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 JEEP WRANGLER- Middletown , NJ
My 2020 jeep wrangler becomes hard to control when I'm driving on the highway, it seems when I hit a small.bump in the road my steering wheel shakes to the point its hard to keep my jeep under control and remain safely in the lane I'm driving in. I bought my jeep to the dealer on 02/08/23. The results indicated I need a new stabilizer. The dealer stated no current steering parts are available at this time and when I picked up my jeep the invoice stated car may not be safe. The dealer said there are so many issues with wrangler steering issues, parts are not being shipped frequently and when the part comes in (unknown date) they will call me.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- Acton, CA
Death Wobble yet again. Since September 2022 I have been experiencing unprecedented steering issues with my 2020 Jeep. This issue occurs out of random where it feels like my tires shake independently from each other making a rumbling noises when driving highway speeds. I am sure it has Death Wobble. Today is the lost current incident. When I was safe to be in a stopping point I told a family member about it. This family member told me that this is a big issue that should have a recall. They suggested for me to see for any recalls about it and if not start reporting whenever these death wobbles happen again. I looked and there are no recalls for my vehicle at this time. Vehicle has been reregistered in California and originally from Texas. I have no idea of where it was manufactured information due to this.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- Montgomery, IL
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle started shaking uncontrollably. There was no warning light illuminated. The vehicle was taken to the dealer, and the contact was made aware that the failure was a known failure; however, there was no recall on the VIN for the failure. The vehicle was taken to an independent mechanic and the contact was informed that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 JEEP WRANGLER- Grass Valley, CA
Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH.
Source: NHTSA WEB SITE