2020 JEEP WRANGLER Complaints

Drivers side sun visor fell from hinge and is hanging by electrical cords. Sun visor spontaneously and repetitively smacks driver every time it drops back out of mount. Resulting in an obstruction of drivers field of view when operating vehicle. Tried to make a service appointment with several local dealerships but all advised of this issue not being a recall therefore not knowing of such problem. There are several incidents documented online in forums by other owners of the same sun visor equipment malfunctioning but no address of such issue by manufacturer. Dealerships seem to handle this issue on a case by case basis. However, sometimes the dealerships are replacing the faulty sun visor with the same faulty sun visor assembly and components - recycling the issue again as a quick fix.

The contact owns a 2020 Jeep Wrangler. The contact stated while coming to a stop at a stop sign or red light, the Stop/Start feature failed to function. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a diesel exhaust component needed to be replaced because of a leak. The vehicle was repaired; however, the failure persisted, and the contact stated that the Stop/Start feature was not displaying as active. The vehicle was then taken back to the dealer, where it was diagnosed that the auxiliary battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.

At highway speeds, when hitting a bump, the front end vibrates and becomes a unstable. The corrective action is slowing down and the speed limit, in traffic, until the vibration disappears. There's a known factory fix for this issue. The vehicle had the a new or replacement part installed during the summer. The issue appeared resolved until today (2022-11-25) when it occurred twice.

Shifter cables on my 2020 Jeep Wrangler have fallen off FIVE times leaving me unable to shift the car or drive it and it is necessary to pull over or coast over to the side of the road wherever I may be. The inability to shift is accompanied by a terrible burning smell. The dealership has attempted to repair it by putting the cables back on and by replacing the cables with new cables to no avail, the problem continues to occur. My safety and the safety of others is put at risk because the car is not able to function properly and maintain speed. Without warning this can occur and cause an accident on the road or highway. I have filed a Lemon Law complaint with the Jeep manufacturer. The problem has occurred FIVE times 3/29/22, 9/20/22, 10/14/22, 10/17/22, 11/22/22. All five times were without warning.

The jeep wanders down the road, on its own it moves from L to R or R to L. You have had 233 complaints about this model and 153 have been about steering problems. Do you think an investigation is warranted? This is now #154. No satisfaction form dealer. I guess no ones been killed yet so it’s a write off as a one off. This needs to be dealt with. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle begins to shake violently after hitting a sudden bump in the road causing the vehicle to become uncontrollable. This happens at speeds in excess of 40mph. We asked both the dealer and jeep to look at the issue and they said it was not covered by the warranty and there were no warning light indicators.

One side of the The visor on the drivers side continues to fall out. Seems it’s a compression based design.

Both drivers and passenger side sun visors have fallen off at the hinge with minimal use. Vehicle is under 60k miles and bought new.

I HAD THE REAR DEFROST REPAIRED AT THE JEEP DEALER UNDER THE MANUFACTURER WARRANTY. THE FIRST TIME I USED THE REAR DEFROST IN COLD WEATHER AFTER THE REPAIR THE REAR WINDOW EXPLODED WHILE DRIVING ON THE FREEWAY. EXTREMELY LOUD EXPLOSION AND GLASS WAS EVERWHERE IN THE REAR SEAT AND BEHIND THE REAR SEATS. NOBODY WAS IN THE BACK SEAT THERFORE NO INJURIES.

The Jeep steering system allows it to wander down the road with occasional slight lock. On the highway it will move to the left and right and you need to continuously correct its path. While passing a large truck on the highway the wind can cause you to move several feet to the left. Sometimes there is a feel like the steering locks. When parked in the driveway the steering wheel moves 2.5” to 3” before the front wheel move It has not been inspected but will be today by a dealer. I was told by the sales dealership (a different one) that this was normal. There are no warning lights Yes the jeep can be inspected anytime