2013 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER OR MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

DRIVING DOWN THE ROAD ANOTHER DRIVER PULLED UP YELLING THAT MY CAR WAS ON FIRE. I PULLED OVER, SAW THE SMOKE AND THEN THE FLAMES FROM UNDER THE HOOD. FIRE AND RESCUE DETERMINED IT WAS AN ELECTRICAL FIRE. I HAD JUST HAD THE SAFETY RECALL TAKEN CARE OF FOR THE MIRRORS LAST MONTH AND MY STATE INSPECTION DONE 4 DAYS PRIOR. IT IS AT THE SHOP CURRENTLY UNDER "INVESTIGATION" BY THE DEALERSHIP TO DETERMINE THE CAUSE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED EACH TIME THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE CONTACT STATED THAT THE DEALER PROVIDED SEVERAL REPAIRS AND THE FAILURES RECURRED. ALSO, THE RIGHT FRONT ABS SENSOR WAS REPLACED. THE DEALER REPLACED THE STEERING PUMP TWICE, THE DYNAMIC SENSOR DUE TO THE TRACTION CONTROL SENSOR ILLUMINATING. IN ADDITION, THE CONTACT INDICATED THAT WHILE TRAVELING OVER 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEALS AND AFTER THE REPAIR WATER LEAKED ON THE FRONT PASSENGERS SIDE. THE LEFT SIDE VALVES HAD TO BE REPLACED DUE TO A TICKING NOISE AND TWO MONTHS LATER THE RIGHT SIDE VALVE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN TRYING TO MAKE CONTACT WITH EDD KIRBY ADVENTURE CARS IN DALTON, GEORGIA ABOUT FIXING A RECALL ON MY JEEP WRANGLER. I HAVE CALLED THEM MULTIPLE TIMES TRYING TO SET UP AN APPOINTMENT AND ALL THAT I HAVE BEEN ABLE TO DO IS LEAVE VOICE MAILS WITH MY NAME AND PHONE NUMBER AND HAVE NOT GOT A CALL BACK. WHEN I TRIED TALKING TO THE DEALER MANAGER I WAS PUT ON HOLD FOR TEN MINUTES BEFORE I WAS TRANSFERRED BACK TO THERE SECRETARY, AT TIME TIME I SIMPLY DISCONNECTED THE LINE BECAUSE APPARENTLY THEY DONT HAVE TIME TO HELP A CUSTOMER WITH A SAFETY RECALL. I BELIEVE THIS IS A TERRIBLE WAY TO DO BUSINESS AND WILL BE LOOKING FOR A NEW JEEP DEALER TO HANDLER MY MAINTENANCE. *TR

A FEW DAYS BEFORE THE LIGHT FOR AIRBAGS CAME ON THE CRUISE WOULD ONLY WORK PERIODICALLY THEN STOPPED. THEN WHILE GOING MAIL BOX TO MAILBOX. TURNING STEERING TO LEFT TO PULL AWAY FROM BOX THE AIRBAG LIGHT WOULD COME ON AND A WARNING SOUND. I CALLED DEALER THEY SAID IT SOUNDED LIKE A CLOCKSPRING ISSUE. BUT WHILE THEY LIGHT IS ON THEY SAID THE AIRBAGS WON'T DEPLOY. *TR

MY JEEP HAS A PROBLEM WITH THE FRONT TIRE ALIGNMENT . THE RIGHT AND LEFT TIRE WEAR TO FAST ATD THE OUTER SIDE CAUSING POSSIBLE PROBLEM DURING HANDLING ON WET ROADS. I HAVE TAKE THE JEEP TO A SHOP TO BE ALIGN, BUT THE MECHANIC TOLL ME THAT THE PROBLEM WITH MY JEEP IS THE CAMBER POSITION AND THESE POSITION IS SET BY THE FACTORY. THE FACTORY DESENT WANT TO MAKE THE REPLACEMENT OF THE FRONT DIFFERENTIAL AND THE RELATED COMPONENT. WHAT I CAN DO TO RESOLVE THESE ISSUE? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE SHIFTED INTO PARK AND RESTARTED. WHEN THE ACCELERATOR PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT MOVE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,580.

MY TRUCK HAS BEEN BROUGHT IN FOR SERVICE TWICE FOR REPEATEDLY STALLING WHILE IN MOTION. IT HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT FOR A COMBINED 56 DAYS. I FIRST BROUGHT THE VEHICLE IN FOR SERVICE ON 1/13/2015, AFTER THE VEHICLE STALLED ON 1/9/2015 WHILE DRIVING 70 MPH, AND 1/13/2015 WHEN ACCELERATING TO 50 MPH. MY VEHICLE WAS CLEARED TO PICK UP ON 1/24/2015 FOLLOWING SERVICE THAT INCLUDED COMPUTER UPDATES, PHYSICAL INSPECTION, AND ROAD TESTING. MY VEHICLE STALLED AGAIN ON 2/5/2015 WHILE DRIVING ON A HIGHWAY ENTRANCE RAMP. IN ALL THREE CASES, THE VEHICLE STARTED WITHOUT ASSISTANCE IN ABOUT TEN MINUTES. I IMMEDIATELY RETURNED MY VEHICLE TO THE DEALERSHIP FOR SERVICE. I WAS INFORMED THAT THE SERVICE DEPARTMENT WOULD CONTACT THE MANUFACTURER TO SEND A TECHNICIAN TO INSPECT MY VEHICLE. THEY NEVER DID. ON 3/6/2015, I CONTACTED JEEP CUSTOMER SERVICE REQUESTING ADDITIONAL HELP. MY CASE WAS REFERRED TO A SPECIAL CASE MANAGER WHERE MY CONCERNS WERE RUDELY DISMISSED. I HAVE BEEN CONTACTED MULTIPLE TIMES BY THE DEALERSHIP TO PICK UP MY TRUCK SINCE 3/11/2015, DESPITE THE FAILURE OF THE SERVICE DEPARTMENT TO IDENTIFY WHAT IS CAUSING THE VEHICLE TO STALL. I DO NOT FEEL THE TRUCK IS SAFE TO DRIVE. I HAVE A FAMILY AND WILL NOT PUT THEM AT RISK BECAUSE THE DEALERSHIP AND MANUFACTURER ARE BEING NEGLIGENT. I WILL NOT PICK UP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND REPAIRED, OR THE VEHICLE IS REPLACED. I HAVE SEEN A SIMILAR CASE INVOLVING A 2013 JEEP WRANGLER THAT STALLS FOR UNIDENTIFIED REASONS POSTED ON THE NHTSA WEB SITE. THIS ALSO SOUNDS SIMILAR TO THE RECENT GM RECALL DUE TO DEFECTIVE IGNITION SYSTEMS THAT RESULTED IN STALLING AND CAUSED NUMEROUS FATALITIES. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR

FOLLOWING THE RECALL NUMBER N28/NHTSA 13V-234 AND P61/NHTSA 14V-631 I TOOK MY CAR TO POTAMKIN'S PLANET DODGE CHRYSLER JEEP DEALER IN MIAMI FLORIDA 33172 ON MARCH 13, 2015. THEY LEFT THE CAR THERE FOR ONE DAY AND THEY GAVE ME THE RECEIPT STATING "TRANSMISSION OIL COOLER TUBE - REPLACE POWER STEERING TUBE, INSPECT TRANSMISSION OIL COOLER TUBE, INSTALL PROTECTIVE SLEEVE AND BLEED POWER STEERING SYSTEM" AND ALSO "HEATED POWER SIDE VIEW MIRROR WIRE HARNESS - REPAIR INSTALL NEW MIRROR CONNECTORS AND WATER SHIELDS." I INSPECTED THE CAR MYSELF AFTER PICKUP AND I NOTICED NONE OF THE REPAIRS WERE DONE. I WENT BACK TO THE DEALER ON MARCH 21, 2015 AND I SPOKE WITH THE SERVICE DEPARTMENT MANAGER, [XXX]. THE CAR WAS INSPECTED AGAIN AND, IN FACT, NO WORK HAD BEEN DONE. THEY THEN INSTALLED THE SLEEVE IN THE TRANSMISSION OIL COOLER TUBE AND HE TOLD ME IT WAS THE ONLY WORK NEEDED. SO THE PREVIOUS INFORMATION ON MARCH 13, 2015 WAS FRAUDULENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR