2020 JEEP WRANGLER Complaints

The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false triggers occur during daylight or night conditions. Once AutoPark is engaged the vehicle will not move. The engine must be turned off and sometimes the AutoPark switch must be turned off before the vehicle will move. There is usually no object within 15 feet of my vehicle to trigger the autopark sensors. I videotaped some of the occurrences using my cell phone. The Jeep service department is not able to diagnose the problem. In addition, the false triggers are not creating system log entries to prove the event occurred. Jeep service department will not use my videos as evidence the event happened. Jeep Service will not escalate the problem unless their service department can recreate the condition. My video is 200MB, exceeds your upload limits.

On 4 occassions two while being towed behind our RV the Jeep started jumping violently. Looked on the camera and felt like we were driving over big boulders but there were none. Thankfully we were going slow enough to stop without having an accident. On all four times it did not come back when we were going again. We are terrified of driving it and more so of towing it. Dealer found nothing wrong... We don't understand.

Seat folding mechanism is a single wire attached to a plastic lever. This has failed on both front seats at different times leading to the seats getting pushed into full forward tilt which is a potentially deadly failure.

The infotainment screen will freeze when the backup camera is active. May lead to an accident since the screen may give impression you are clear but it is actually frozen.

Steering has become increasingly problematic. Excessive play in the steering wheel and feels dangerous to drive in some conditions.

THE FRONT WINDOW DEFROSTER ONLY BLOWS AIR ONTO THE WINDSHIELD IN MIDDLE AND MOST OF THE PASSENGER SIDE. I GET NO AIR FLOW TO DRIVER SIDE. I TOOK IT INTO THE DEALER AND THEY CHECKED 3 OTHERS ON THEIR LOT AND THEY HAD THE SAME PROBLEM.

THE NEUTRAL AUTOMATIC START/OFF SWITCH WAS ACTIVATED AS I WAS STOPPED AT A RED LIGHT. VEHICLE SUDDENLY TURNED OFF AND JERKED AS I WAS PROCEEDING TO GO ON A GREEN LIGHT AND VEHICLE DID NOT WANT TO TURN BACK ON UNTIL 20 MIN LATER.

SUN VISOR ATTACH PIVOT POINT BROKE. PASSENGER SIDE IN OCTOBER AND THE DRIVERS SIDE 0N 03/29/2021. THIS IS SOMETHING THAT WILL HAPPEN OVER AND OVER AGAIN. VERY BAD DESIGN. IT HAPPENED WHEN I WAS DRIVING INTO THE SUN AND I LOWERED MY VISOR AND THEN THE PLASTIC SHAFT BROKE.

I HAVE TAKEN MY JEEP WRANGLER RUBICON JLU INTO THE DEALERSHIP 3 TIMES FOR LOOSE STEERING AT 7,507 MILES. THE TSB PART NUMBER 08-074-20 WAS ORDERED AND TOOK OVER A MONTH TO COME IN. ONCE COMPLETED THE STEERING DID FEEL BETTER FOR 2,000 MILES AND THEN BECAME VERY LOOSE AGAIN. IT'S VERY UNCOMFORTABLE TO DRIVE SPEEDS OVER 45MPH. I HAVE TAKEN IT BACK TO THE DEALER WITH THE SAME COMPLAINT AND WAS TOLD THERES NOTHING WRONG WITH THE VEHICLE AND I DIDN'T KNOW HOW TO DRIVE A JEEP WRANGLER. I TOLD THEM THAT IT WAS THE STEERING WAS FINE FOR 7,000 MILES WITH ZERO COMPLAINTS AND THIS WAS NOW MY THIRD WRANGLER I'VE OWED.

STEERING IS SO LOOSE THAT AT HIGHWAY SPEEDS THE CONTINUED MOTION BACK AND FORTH ON THE STEERING WHEEL THAT IS REQUIRED TO ATTEMPT TO KEEP MY VEHICLE IN IT'S LANE CAUSES IT TO WOBBLE AND BECOME UNSTEADY ON THE ROADWAY. IT IS LOOSE ALL THE TIME BUT IS MOST DANGEROUSLY NOTICEABLE WHEN THE VEHICLE IS DRIVEN AT HIGHER RATES OF SPEED. THE DATE LISTED BELOW IS JUST ONE DATE THAT I SPECIFICALLY REMEMBER ALTHOUGH IT HAPPENS ALL THE TIME.