2021 JEEP WRANGLER Complaints

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery wall charger had exploded and needed to be replaced. The failure mileage was 23,450. VIN tool confirms parts not available.

Owners are advised not to recharge their vehicles and to park outside and away from structures until they are repaired. There are a few reasons why this should be a NON-Driveable recall. 1. The recall involves risk of fire and injury to those in or near the car or property. 2. It is a significant hardship to have to continuously park a car outside of the garage due to extreme cold. Often times homes/apartment buildings simply do not have outdoor parking. 3. It is also extremely challenging to find a place to park the car away from others when driving about town. How does one do that in busy parking lots and parking structures? This would be difficult in any state but far more pronounced in states with cold climates where the vast majority of parking areas are busy and often covered or enclosed. 4.If something catastrophic happened to the Hybrid battery system where the Hybrid system didn't work, you would essentially be stranded. This seems counterintuitive with a separate gas powertrain and separate Hybrid powertrain. 0% is still about 15% general operating condition for the electric assist. There is always some type of regen working to maintain that SOC. That is unacceptable for a dealership to treat this as it is and not notified the customers when or what could be done.

The manufacturer has not developed a remedy for this important safety recall and I would like to request a repurchase of the vehicle.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall (B9A) has been out since November of 2023. The recall states "An internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage." As of today, no 'remedy' is available. In the mean time, can't charge the car. Driving the car would seem to be 'unwise' as the risk seems to be with the 'ignition on or off'. Can't park the car in my garage. Can't drive it to work as my employer doesn't want the liability should an issue arise. Been waiting patiently for a remedy - so far nothing but static.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

At 48,600 miles when driving on bumpy road, the infamous death wobble occurs where the front end/steering wheel shakes uncontrollably for a few seconds until the vehicle slows down.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received a letter from the manufacturer stating parts were available and to schedule an appointment. The local dealer was contacted and referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated parts could not be ordered unless the vehicle was already at the dealer or if the vehicle had experienced the failure listed in the recall. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Parts distribution disconnect.

Severe car shaking when hitting bump at freeway speed. Diagnosed as the “death wobble” continued to happen more frequently and severely

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.