2020 JEEP WRANGLER Complaints

MY JEEP HAS 10000 MI NOW AND ITS BEEN A YEAR I HAVE HAD IT AND THE SWAY ONTJW HIGHWAY HAS GOT WORSE WITH TIME. IT NOW IS WORK TO CONSTANTLY CORRECT THE STEERING WHEEL TO KEEP IT IN MY LANE ON THE HIGHWAY.

I PURCHASED A 2020 JEEP WRANGLER RUBICON. DRIVING HOME FROM THE DEALERSHIP I NOTICED IT WANDERED RIGHT AND LEFT ON THE HIGHWAY. AFTER ARRIVING HOME I CHECKED THE AIR PRESSURE IN THE TIRES ALL SET AT 41PSI SPEC IS 36PSI. AFTER ADJUSTING THE AIR PRESSURE WE DROVE IT AGAIN IT WAS A LITTLE BETTER BUT STILL WANDERED BACK AND FORTH ALL THE TIME. I NOTED YOU COULD MOVE THE STEERING WHEEL BACK AND FORTH ABOUT AN INCH OR MORE WITHOUT THE FRONT WHEELS EVEN MOVING? THIS IS NOT ACCEPTABLE. CALLED THE DEALER FOR AN ALIGNMENT AND ASKED IF THIS JEEP HAD THE UPDATED GEAR BOX? IT DID NOT SO THEY DID THE GEARBOX. MADE NO DIFFERENCE STILL WANDERS ALL OVER THE ROAD. YOU REALLY HAVE TO PAY ATTENTION WHILE DRIVING THIS JEEP. NOT ACCEPTABLE FOR A 2020 VEHICLE.

JUST BOUGHT THIS NEW WRANGLER. WANDERS ALL OVER THE ROAD. DEALER TOLD ME TO GET USE TO IT AS THAT IS THE WAY THEY DRIVE. I HAVE HAD IT IN TO THE DEALER AND STILL IS A PROBLEM. I HAVE PARKED IT AS IT IS UNSAFE TO DRIVE. WAITING FOR THE NEXT LEVEL FROM MI. SOMEONE IS GOING TO GET KILLED IN ONE OF THESE. IN MOTION BYWAY

VEHICLE INTERMITTENTLY DOES NOT TURN BACK ON AFTER ENGINE SHUTS OFF DURING NORMAL ELECTRONIC START SYSTEM OPERATION. ENGINE SHUTS OFF WHEN NEARLY AND AT A STOP. WHEN RELEASING THE BRAKE PEDAL, THE ENGINE DOES NOT TURN BACK ON. THERE HAVE BEEN THREE OCCURRENCES AS FOLLOWS: OCCURRENCE 1 6/27/2020: EXITING THE THRUWAY AND NEARLY AT A COMPLETE STOP AT A LIGHT AT EXIT WHEN THE ENGINE SHUT OFF DUE TO ESS SYSTEM. UPON RELEASING THE BRAKE TO BEGIN DRIVING, THE ENGINE FAILED TO TURN ON. OPERATOR WAS PUSHING GAS PEDAL TO GO, THE ENGINE REMAINED OFF. REMEDY WAS TO TAP THE BRAKE AGAIN IN WHICH THE ENGINE TURNED ON AND WAS ABLE TO MOVE. OCCURRENCE 2 7/13/2020: CAME TO A STOP IN TRAFFIC ON A STREET. ENGINE SHUT OFF DUE TO ESS SYSTEM AS DESIGNED. UPON RELEASING THE BRAKE, THE ENGINE DID NOT RESTART. OPERATOR PUSHING GAS PEDAL MULTIPLE TIMES AND ENGINE STILL DID NOT TURN BACK ON, SITTING 'DEAD' IN THE MIDDLE OF TRAFFIC. ATTEMPTING TO PUSH THE PUSH START BUTTON DID NOT TURN VEHICLE BACK ON. REMEDY AGAIN WAS TO PUSH BRAKE PEDAL AGAIN AND ENGINE TURNED ON. OCCURRENCE 3 AUGUST 2,2020: OPERATOR IN TRAFFIC, CAME TO A COMPLETE STOP. RELEASED BRAKE PEDAL TO BEGIN MOVING. ENGINE DID NOT TURN BACK ON, AND SHIFTER 'D' SYMBOL BEGAN FLASHING. TAPPING BRAKE PEDAL WOULD NOT RESTART VEHICLE. DASHBOARD STATED 'SHIFT TO P TO PARK', TO PLACE VEHICLE IN PARK POSITION. PLACED VEHICLE INTO PARK, HAD TO RESTART ENGINE BY PUSHING START BUTTON. ENGINE TURNED ON AND WAS ABLE TO MOVE. I HAVE A VIDEO SHOWING THE THIRD OCCURRENCE, HOWEVER THIS SUBMISSION ONLY ALLOWS PICTURE FORMAT SO TOOK SNAPSHOTS OF CODE. SENT VIDEO TO FCA, HAVE MULTIPLE RECORDED VISITS TO DEALER TO FIND ISSUE, NO ROOT CAUSE DETERMINED AT THIS POINT. REQUESTED REFUND/REPLACEMENT.

NEAR HIGH SPEED CRASH SITUATION, TWICE, FOR FAULT THAT THE DEALERSHIP HAS CONFIRMED BUT DOES NOT HAVE A SOLUTION FOR! FIRST INCIDENT... HAD TO GENTLY SWERVE ON FREEWAY WHEN A CAR PULLED INTO MY LANE WITHOUT WARNING. ALMOST LOST CONTROL, BACK END FISHTAILED HORRIBLY, TURNED THE STEERING WHEEL BACK THE OTHER WAY TO ATTEMPT TO TAKE CONTROL AND MASSIVE OVERSTEER CAUSED THE CAR TO JUMP 2 LANES THE OTHER WAY. LUCKY NOT TO CRASH. DEALERSHIP TOOK VEHICLE IN A SAID THERE WAS A KNOWN FAULT THAT NEEDED ADDRESSING! THE VEHICLE HAD NOT BEEN RECALLED, SO IF IT IS A KNOWN FAULT THAT IS FRIGHTENING. THE HAD TO GET A PART IN WHICH TOOK APPROX 10 DAYS. THEY ALSO MADE SOME CHANGES TO THE POWER STEERING. CAR RETURNED TO US. ON FIRST DRIVE ON SAME STRETCH OF FREEWAY (70 AND 75 MPH), WE WERE IN A SIMILAR SITUATION/INCIDENT. AGAIN IT SHOULD HAVE BEEN A BIT OF "NOTHING" SITUATION, WITH A LITTLE SWERVE AND THAT'S ALL. INSTEAD WE ONCE AGAIN LOST CONTROL AND SPENT APPROX 15 SECONDS GETTING UNDER CONTROL AND SECURELY IN ONE LANE. IT WENT BACK TO DEALERSHIP. THE HAD FOR 12 DAYS WITH ZERO UPDATE/CONTACT. THEN THEY TOLD ME A SPECIALIST HAD BEEN PULLED IN AND HE HAD DRIVEN IT AND CONFIRMED A SAFETY ISSUE AT HIGH SPEEDS. THE CAR WAS ORDERED THROUGH THIS DEALERSHIP WITH LARGE WHEELS AS PART OF THE PACKAGE/ORDER. THE SPECIALIST SWITCHED TO FACTORY WHEELS AND TESTED AGAIN - HE SAID IT WAS NOW OK, SO WHEELS ARE THE ISSUE. THE DEALERSHIP OFFERED ONE SOLUTION TO MAKE THE CAR SAFE AFTER THIS - PUT THE FACTORY WHEELS BACK ON. NO! IF WE COULD ONLY HAVE HAS FACTORY WHEELS WE WOULD NEVER HAVE PURCHASED A WRANGLER IN THE FIRST PLACE! IT'S LIKE BUYING A WHITE CAR AND THEN BEING TOLD IT HAS TO BE REPAINTED RED, WHEN ONE HATES RED CARS - NOT ACCEPTABLE. THE CAR HAS BEEN IN THE DEALERSHIP FOR MORE DAYS THAN IN OUR POSSESSION, AND WE CANNOT SAFELY DRIVE IT ON THE FREEWAY IN THE ORDERED FORM. SHOCKING

FAILURE DATE: 03/19/2020 PURCHASED MARCH 19, 2020. FIRST JEEP. NOTICED STEERING FELT OVER REACTIVE IMMEDIATELY. BROUGHT BACK THE NEXT DAY AND DEALER SAID THIS IS "NORMAL" FOR A JEEP. THE VEHICLE WANDERS AT LOW SPEED AND IS WORSE AT HIGHWAY SPEED. CONSTANT CORRECTING IS REQUIRED TO STAY IN ONE LANE, WHICH ENDS IN OVERCOMPENSATING AND A ZIGZAG EFFECT. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT ANY SPEED. FEELS EXTREMELY UNSAFE. OTHERS HAVE DESCRIBED THE SAME CONDITIONS AS 'LOOSE' STEERING. VERY CONCERNED THAT JEEP DOES NOT SEEM TO OWN UP TO THE PROBLEM AND PROACTIVELY WORK TOWARD A SOLUTION.

BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT HAPPEN UNTIL DEALER INSTALLED AFTER MARKET WHEELS AND TIRES.

SINCE I PURCHASED MY VEHICLE IN JUNE I HAVE NOTICED IT PULLING TO THE RIGHT WHEN DRIVING THE STEERING IS STIFF ON THE LEFT BUT LOOSE ON THE RIGHT MAKING IT DIFFICULT TO KEEP CENTERED IN THE ROAD WITHOUT USING TWO HANDS ON THE WHEEL. I HAVE TAKEN IT TO THE DEALER AND THEY DID A WHEEL ALIGNMENT WHICH HELPED A LITTLE, BUT STILL PROBLEMATIC. THIS IS THE 4TH WRANGLER I'VE OWNED AND I NEVER HAD THIS PROBLEM WITH MY OTHER JEEPS. I READ ABOUT THE RECALL OF THE LEFT CONTROL ARM BRACKET. WE LOOKED UNDER THE JEEP AXEL AND THE LEFT SIDE IS FINE THE RIGHT SIDE CONTROL ARM BRACKET APPEARS CRACKED. I TOOK A PHOTO.*DT *JS

I PURCHASED MY 2020 RUBICON LAST WEEK 09/01/2020. THIS JEEP'S STEERING WHEEL RESPONSIVENESS IS EXTREMELY "LOOSE". AT SPEEDS OF 55+ MPH I DO NOT FEEL IN CONTROL OF THE JEEP AT TIMES AND IT IS UNNERVING. THIS IS ESPECIALLY NOTICEABLE ON A HIGHWAY BEND OR A NARROW ROAD PASSAGE. IT IS CHALLENGING TO MAINTAIN THE VEHICLE IN A CONSTANT TRAJECTORY. THE STEERING WHEEL WANDERS AND IT IS AN EXHAUSTIVE EFFORT TO KEEP IT STRAIGHT. (I HAVE PREVIOUSLY OWNED 2 WRANGLERS AND THIS WAS NEVER AN ISSUE OR EXPERIENCE. I AM A LOYAL JEEP OWNER, BUT I DO NOT FEEL SAFE.

ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND THE RADIO SHUTS DOWN. WHILE ON THE FREEWAY, BATTERY LIGHTS, ABS, AND TRACTION/STABILIZER LIGHTS COME ON. THE POWER STEERING GOES OUT, AND WAS HARD TO STEER. THE HEATER COMES ON VIA DEFROST VENTS BLASTING HOT AIR AND UNABLE TO TURN OFF. POWER ACCELERATION GOES OUT. VERY SCAREY AND DANGEROUS. ALL LIGHTS ARE FLASHING ON DASH PANEL AND THE CAR IS DIES. JEEP TOWED TO DEALERSHIP. ON 8/27 THE TECHNICIAN TRIED TO CHARGE BATTERIES FOR ONE AND HALF HOURS ON 1ST ATTEMPT WITH NO SUCCESS. TECHNICIAN SAID BATTERY SEVERELY DISCHARGED AND THEY COULD NOT RETRIEVE INFORMATION. ON 8/31 AFTER HOURS ON A CHARGE ON THE 2ND ATTEMPT, THE BATTERIES CHARGE AND TECHNICIAN CLEARED ALL CODES TECHNICIAN DROVE IT A COUPLE OF DAYS (MILEAGE IS NOW 670) AND BECAUSE NO CODES RETURNED "ON", SAYS THE JEEP IS FIXED. ON 9/3 WE PICK UP THE JEEP. THE NEXT DAY 9/4 NEW PANEL LIGHTS COME ON FOR THE PARKSENSE SYSTEM. THE DASH PANEL SAYS TO WIPE CLEAN. THEY ARE CLEAN. THE TURN ON/OFF BUTTON LIGHT CONTINUES TO BLINK. OPENED A CASE # 77098337 WITH JEEP CARE ON 8/31 AND HAVE HAD NO HELP AND SENT DETAILED DOCUMENTION AND VIDEOS OF THE PROBLEMS. THE CAUSE IS DEFINITELY ELECTRICAL WITH THE BATTERIES NOT BEING ABLE TO HOLD A CHARGE. WE ARE IN FEAR OF DRIVING THIS JEEP AND BEING STRANDED SOMEWHERE REMOTE AND HAVE WHAT HAPPENED TO US HAPPEN AGAIN ENDING IN AN INJURY ACCIDENT OR DEATH BECAUSE OF THE LOSS OF POWER TO STEERING AND ACCELERATION. EXTREMELY DANGEROUS. WE THOUGHT THE JEEP WAS GOING TO CATCH FIRE BECAUSE OF THE HEAT COMING OUT OF THE VENTS. PLEASE HELP! I HAVE VIDEOS BUT CANNOT UPLOAD HERE SO TOOK SCREENSHOTS FROM THE VIDEOS.