2021 JEEP WRANGLER Complaints

I purchased this vehicle new and the second day I drove it when I hit an expansion joint on the highway the steering wheel started to shake back and forth and the car shook badly. I took it back to the dealer, they said that there was a recall for the problem(which I found out is not true) they worked on it and it was fine until recently. I noticed the problem again with the same conditions. I have just over 36,000 miles on the vehicle now. I took it to a Jeep dealer near me since I have moved. The service manager called it a Death Wobble, which seems to be correct. They told me there was no recall, but seems to be a familiar problem with the Jeeps. They installed a new steering damper, balanced and rotated the tires, and checked the front end alignment. I seldom drive the Jeep, but last month I was going to take a trip and while driving on the interstate at approx. 72mph I crossed an expansion joint and it started to wobble so bad that I crossed into the passing lane. It didn't stop until I slowed down to around 50mph. I immediately turned around and coming back it happened again when I was only going 65mph and it through me into the passing lane again. Had to slow down to about 45mph and pull off the road. I have only put about 130 miles on it since it was fixed. I'm waiting for an appointment for the dealer to get it in and check it out. I got underneath the Jeep and checked to make sure the new part didn't come loose or was leaking oil and it seems fine. I don't understand that if this is such a common knowledge problem with the Jeeps and has been for years from my understanding, why hasn't anything been done to address it?

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a notification in March 2023 that there was a recall on my vehicle concerning a faulty clutch plate. The issue still hasn’t been addressed and I’m concerned about driving it due to the number of incidents that have occurred.

- Auto stop / start "feature" failed at restarting the engine. - At an intersection, waiting to turn left and for a gap in oncoming traffic, the auto stop feature engaged. Upon an opportunity to proceed, the vehicle did not restart and left me stranded with traffic on coming. Luckily, the approaching vehicle was able to stop - else I would of been t-boned, hitting the passenger side with my wife in the seat. - The only warning was barely noticeable - just to "SHIFT TO PARK" - As a result, I will be purchasing an after market component to override this "feature" I will never be stranded or put in harms way for political reasons again.

Death wobble. At highway speeds, triggered by varying degrees of uneven spots on the road. Severe steering and control instability. Sometimes the vehicle shaking is extremely violent. Must coast down to a varying speed, sometimes down to 65-45mph for the wobble to cease. Happened multiple times, pre- and post-warranty.

My Jeep has been sitting in a parking lot at Bald Hill Jeep in Warwick, RI since 12/14, because of two issues, a transmission issue, for which parts have been on back order, and for a a safety recall of the battery, for which there is no solution for repair. This is a safety hazard to myself, others and property in general. The battery may catch fire whether it’s on of off. I will not put safety of myself, others, or property, at risk. I want a full refund of the purchase price of my vehicle so that I can buy a vehicle that is safe to drive. Even if they fix the transmission issue, the vehicle is unsafe to drive. I have been without a vehicle due to both issues since 12/14/23. I expect Jeep to pay for a rental vehicle until I get my full refund of the purchase price of my vehicle. Also, I found out about the recall when I went to the dealership after my car engine light went on and my vehicle stalled twice. I only received an official notice of the recall AFTER, as if Jeep is trying to hide the unsafe recall. I scanned the QR code to request a refund, however, there are many technical issues with the form that will not allow me to proceed with the submission. Another issue is that I have tried to contact Jeep via FCA online email form, such also does not work. It appears they want to avoid being contacted. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Received the FCA recall B9a/NHTSA 23V-787 which states that a defect exists, the High Voltage (HV) battery on the vehicle may fail internally. the root cause is still being investigated and there is no fix at this time. It then states to refrain from recharging these vehicles and not to park them inside of buildings or Structures or near other vehicles. I have followed up with FCA and Jeep Care and have not heard back from them. ITs been several weeks. This should be a lemon and bought back as it can not be used as intended.

NHTSA Recall 22V-767. This recall was issued in October 2022, and the manufacturer has failed to complete the recall on our vehicle. I have called and asked to have this recall completed and have told that there are no parts available, however, numerous online reports from owner groups across the country have said that the parts that ARE available are being used to fix vehicles on the lots that are in stop-sale first, instead of fixing customer's Jeeps. The recall is old and the problem is serious; it can cause a lot of damage when that part fails, and could result in an accident. My wife drives this Jeep daily, and I fear for her safety. FCA doesn't appear to be taking any of it seriously. What is NHTSA doing about this? There are a lot of us with the affected vehicles that are in this position.

While driving on the highway I have went over bridges or hit uneven pavement and my vehicle will go into a violent wobble with no control. It is a factory vehicle with no modifications. Happens more frequently in cold weather.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.