2013 JEEP WRANGLER Complaints

NO ACCIDENT...YET. I HAVE RECEIVED 3 RECALL NOTICES IN THE MAIL FROM CHRYSLER REGARDING THE TRANSMISSION OIL COOLER TUBE - SAFETY RECALL N28/NHTSA/ 13V-234 OVER THE COURSE OF A YEAR. WITH EACH NOTICE I HAVE CALLED THE SUPERSTITION JEEP CHRYSLER DEALERSHIP WHERE I BOUGHT MY VEHICLE. EACH TIME I AM TOLD THEY WOULD HAVE TO ORDER THE PART AND THEN CALL ME BACK TO SCHEDULE THE REPAIR. THERE IS NEVER A CALL BACK. WITH TODAY'S 3RD NOTICE, I WAS AGAIN TOLD THE PART WAS NOT IN. THIS TIME THEY SAID THE PROBLEM IS THAT ONLY A VERY LIMITED NUMBER OF PARTS HAVE BEEN SHIPPED OUT AT A TIME. IT SEEMS WRONG OF THEM TO HOLD BACK ON SHIPPING THE PARTS IF THEY KNOW THEIR IS A POTENTIAL RISK TO OWNERS. PER THE RECALL NOTICE, I AM ISSUING THIS COMPLAINT. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING), HOWEVER THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT PER MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .UPDATED 06/09/14 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED IN ACCORDANCE TO THE RECALL NOTICE. UPDATED 06/16/2014 *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWERTRAIN, STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE MANUFACTURER WAS ONLY DISTRIBUTING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 30 ON THE WAITING LIST WHICH MEANT HE WOULD HAVE TO WAIT AN ADDITIONAL 30 WEEKS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NOW RECEIVED THREE RECALL NOTICES ON MY 2013 JEEP WRANGLER UNLIMITED. THESE NOTICES DESCRIBE A PROBLEM WITH THE TRANSMISSION THAT COULD RESULT IN CRASH IF NOT FIXED TIMELY. THE PROBLEM IS THAT CHRYSLER CORPORATION IS NOT PROVIDING THE DEALERSHIPS WITH THE PARTS NECESSARY TO FIX THE PROBLEM. WHY WOULD CHRYSLER NOT PROVIDE THE NECESSARY PARTS TO FIX A PROBLEM BEFORE A CRASH OR MAJOR TRANSMISSION PROBLEM. THE KNOWLEDGE OF THIS RECALL AND MY INABILITY TO GET IT FIXED IN SPITE OF SEVERAL ATTEMPTS TO SCHEDULE THE REQUIRED REPAIRS AT MY LOCAL DEALERS HAS CAUSED ME A GREAT DEAL OF STRESS AND ANXIETY AS THERE IS ALWAYS LURKING IN THE BACK OF MY MIND THE POSSIBILITY OF HAVING A CATASTROPHIC MECHANICAL PROBLEM RESULTING IN A SUDDEN CRASH AND POSSIBLY INJURY OR DEATH TO MY FAMILY AND ME. PLEASE RESOLVE THESE ISSUES IMMEDIATELY. *TR

ADVISED OF A RECALL CONCERNING AN ISSUE WITH A TRANSMISSION OIL COOLER LINE. WENT TO DEALERSHIP TO HAVE REPAIR MADE, WAS TOLD THAT THE MANUFACTURE WILL ONLY SELL 2 OF THE NECESSARY PARTS TO THE DEALER PER MONTH! I WAS PUT ON A WAITING LIST. IT IS NOW ALMOST 6 MONTHS LATER AND THE REPAIR STILL CAN'T BE MADE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 12,148.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.