2020 JEEP WRANGLER Complaints
View complaints related to 2020 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2020 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 JEEP WRANGLER- SHIRLEY, MA
VEHICLE CHASSIS VIBRATION AT ROUGHLY 83 MPH AND 2100 RPM IN GEAR 7. VIBRATION SEEMS BE COMING FROM CENTER OF VEHICLES BASE NEAR GEAR SELECTOR. IT IS MORE NOTICEABLE UNDER LOAD. VIBRATION ECHOS THROUGH VEHICLE WITH A HARMONIC SOUND.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- SHIRLEY, MA
THE STEERING WHEEL CAN BE TURNED FROM TOP DEAD CENTER AN INCH IN EITHER DIRECTION WITH THE VEHICLE TURNING. THIS IS MORE NOTICEABLE ON HIGHWAY WHERE IT WORRIES ME THE MOST. I CAN TELL THE DIFFERENCE BETWEEN THE VEHICLE BEING PUSHED BY THE WIND AND WHEN THE STEERING IS NOT RESPONDING. SINCE THIS VEHICLE IS TOP HEAVY, I DO NOT WANT TO OVER TURN TO MAKE UP FOR THE LACK OF STEERING RESPONSE. AN EXAMPLE OF THE ISSUE IS AS FOLLOWS: ON THE HIGHWAY WHEN BETWEEN TWO VEHICLES, THE VEHICLE TO THE RIGHT COMES CLOSER. TO COUNTER ACT THIS I TURN SLIGHTLY LEFT AND IT TAKES ABOUT 2 INCHES OF WHEEL TURN BEFORE THE STEERING REACTS AND GOES LEFT. THIS DELAY I FEEL IS VERY UNSAFE AND MAY LEAD TO AN ACCIDENT. ALSO THIS STEERING ISSUES CAUSE ME TO CONSTANTLY CORRECTING STEERING WHEEL WHILE DRIVING STRAIGHT. THE VEHICLE IS CONSTANTLY GOING FROM LANE MARKER TO LANE MARKER EVEN WITH STEERING CORRECTION. IT'S LIKE A DRUNK DRIVER IS DRIVING MY VEHICLE. I HAVE VIDEO SHOWING HOW MUCH THE STEERING CAN MOVE WITHOUT RESPONSE BUT NOTICED I CANNOT UPLOAD VIDEO.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- VENICE, FL
JUST BOUGHT THIS 2020 JEEP SAHARA JULY 2020 AND THE STEERING IS ALL OVER THE PLACE. YOU MUST FIGHT THIS JEEP TO DRIVE IT ANYWHERE , IF YOU TAKE YOU EYES OFF THE ROAD FOR A SECOND YOU COULD BE IN A DITCH. IT PULLS LEFT. TOOK IT TO THE DEALER WITH 1000 MILES ON IT AND THEY DID A FRONT END ALIGNMENT TO NO AVAIL. SO I TOOK IT BACK THE SAME DAY A LEFT IT. STILL NOT FIXED, BUT THEY TELL ME IT IS NORMAL.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- LINWOOD, NJ
HI, I HAVE A 2020 JEEP WRANGLER UNLIMITED SAHARA. THE STEERING HAS A PROBLEM WITH WANDERING ALL OVER THE ROAD. IT WORSENS AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP FOR SERVICE ON THIS PROBLEM. AND WAS TOLD THERE IS NO FIX FOR THE WANDERING ISSUE WITH THE STEERING BOX. THE ISSUE STILL PERSISTS AND I'M AFRAID TO DRIVE IT ON THE HIGHWAY AT HIGH SPEED. PLEASE SEND ME A CASE NUMBER AND HOW TO PROCEED TO HAVE THIS REPAIRED. THERE ARE NUMEROUS WRANGLER OWNERS ON THE INTERNET FORUMS WITH THE SAME SAFETY CONCERNS AS ME. THANK YOU, GIUSEPPA
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- BALDWINSVILLE, NY
I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.
Source: NHTSA WEB SITE -
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2020 JEEP WRANGLER- SANDY, OR
2020 JEEP WRANGLER BOUGHT JULY 16 2020 HAD 35 MILES AND NOW IT IS 1000 MILES. WHILE DRIVING AT ALL SPEEDS VEHICLE DRIFTS LEFT TO RIGHT, YOU CONSTANTLY NEED TO BE CORRECTING STEERING TO KEEP VEHICLE IN YOUR OWN LANE. STEERING GET WORSE AT SPEEDS ABOVE 40 MPH. YOU NEED TO BE MOVING STEERING WHEEL BACK AND FORTH TO KEEP VEHICLE STRAIGHT AND THEN WITHOUT WARNING YOU ARE BEING JERKED INTO OTHER LANE. I WILL NOT LET ANY OTHER FAMILY MEMBER DRIVE JEEP UNTIL THEY FIX THIS ISSUE.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- ARLINGTON, VA
MY NEW 2020 JEEP WRANGLER RUBICON HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 1997 AND 2005 WRANGLER OR CURRENT 2012 GRAND CHEROKEE, WHICH PERMIT TOTAL STEERING CONTROL, MT RUBICON MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS, " WHEN DRIVING AT SPEED GREATER THAN 30 MPH OR ON BUMPY ROADS AND GETS WORSE ON INTERSTATES AT 60. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER WHICH IS CONSTANT. THE DEALERSHIP'S SERVICE DEPT SAYS THERE IS NOTHING WRONG AND IT IS A JEEP THING. CHRYSLER'S CUSTOMER CONCERN DEPT SAYS TAKING IT TO THE DEALER BUT AFTER THE THIRD TIME WITH ONLY 9,000 MILES ON THE JEEP I FEEL IT WILL NOT BE FIXED.AS I'VE DRIVEN ALL MODELS OF JEEP FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED IN AS MUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- MASSAPEQUA PARK, NY
2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- SAN ANTONIO, TX
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Source: NHTSA WEB SITE -
2020 JEEP WRANGLER- PARIS, TN
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE