2020 JEEP WRANGLER Complaints

The instrument panel has suddenly stopped working. Speedometer, Odometer, fuel, nothing displays. There is an active recall for this very issue 24V652000. However, my VIN is reportedly not included and the dealership says its not covered.

Instrument cluster has gone blank. Unable to see digital speedometer, fuel level, engine temperature, current gear, 4WD status, and other items. Dealership said it was not part of recall 24V652000, they stated the only outstanding recall for this vehicle was 25V741000. Vehicle is scheduled to go in for that recall and further diagnosis of the instrument cluster issue.

The instrument cluster no longer displays any information, it is blank. My safety is at risk as I can not see how much gas I have, mileage, oil pressure or any other warnings that are used by the display. Prior to going completely blank intermittently it would show a greenish color. Other Jeep Wranglers have had this problem, but my VIN was not part of the recall.

The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel became inoperable. The contact was unable to view the odometer, fuel level, or speedometer. The warning lights were inoperable. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure, however the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

The 3.5" screen on my jeep went out. Which prevented me from seeing speed, mileage and gas. They have recalled other jeeps from 2018-2024 but mine is not included because it has been in service for more then 24 months. We bought the jeep in 2023 with 20 some thousand miles on it. Why is there a time limit on a faulty part? Not everyone drives their cars 30,000+ a year, so problems with parts won't be known as early as 2 years. We replaced it and it cost $1600 plus a week of not having my car.

The instrument cluster has completely failed presenting a dangerous situation for driving. There are no warning lights, no speed indicator, no signal indicator, etc, etc. A simple Google search will show that this is a very widespread and well known issue with this vehicle, and a safety recall notice should be issued and the replacement should be covered by the manufacturer. The vehicle was inspected by the dealership and they confirmed it is the instrument cluster.

The instrument cluster is is not working. I am unable to see how much gas is in the vehicle nor am I able to see any critical warnings for the vehicle

Wife’s 2020 Jeep Wrangler’s IPC above the steering wheel went blank. No speed, no fuel gauge, no odometer or warning lights, no turn signal indicators. Chrysler Safety Recall (30B) (NHTSA CAMPAIGN NUMBER: 24V652000) states there is a problem with these including our year Wrangler, 2020. Dealer said we are out of luck because when they type in our vin number into their database, no safety recalls are listed. This problem is all over the internet 2018-2024 Wrangler (JL) models. What gives???? Don’t even know how much gas we have! 6 year old car should NOT have the IPC shut off! If that’s not a safety concern, don’t know what is????

The attachment for the rear defrost failed. The wiring for the rear defrost was poorly attached (bad glue?) to the back window. With the lack of trunk, jeeps end up with lots of moisture spraying onto the back window and freezing. This poor design causes a hazard by limiting visibility to solely the side mirrors.

The driver and passenger side sunvisors have both failed. The piece that holds the visor in place is apparently plastic and breaks easily, causing the visor to malfunction. This sounds minor, but not in winter when the sun is low on the horizon and blinding to the driver. The first visor I replaced was in 2021 (on a 2020 jeep). You have to replace the entire assembly (not just the part). Both sides have failed repeatedly. After driving around for months with the visors bungee corded up, to keep them from hanging and flopping around, I have now had my mechanic install after market brackets. This is a well known problem among mechanics that work on newer Jeeps. This may sound minor, but I do feel its an accident waiting to happen when driving towards oncoming traffic when the sun is low. Note that this jeep is primarily driven on paved roads - it is not being driven repeatedly off road in crazy conditions.