2021 JEEP WRANGLER Complaints

The wiring to the power steering caused several lights to come on in the vehicle and the Jeep stopped running in the middle of the road. My jeep only runs when the wire for the power steering is unhooked leaving me with no power steering. Wire is also HOT. I'm trying to get the KNOWN recall completed at a dealership so I'm not without my vehicle. It has already been 2 weeks trying to figure out the problem. Jeep does not want to authorize the repair because there is no known fix for the recall yet and they have not issued instructions to the dealership. This is unfair that I should pay for this repair or diagnostic when there is a know problem the dealership should be capable of accessing. I need my vehicle fixed ASAP.

The forward collision/emergency brake engages when it is not needed, necessary or appropriate, and even when the brake pedel is already being pressed. I have adjusted the sensitivity of the emergency braking and forward collision system and I still have this issue.

COMPONENT/SYSTEM THAT FAILED — AVAILABLE FOR INSPECTION: The electrical system failed at the under-hood fuse box / power distribution center (the component sometimes referred to as the TIPM), located near the battery. The vehicle started roughly, shut off within about 3 seconds, would not stay running, and emitted a plastic/electrical burning smell from that area. The vehicle is currently at Oxendale Jeep in Cottonwood, AZ and is available for inspection upon request. A photo of the damage from service advisor Jason Smith and a dealer pre-service inspection document are also available. HOW SAFETY WAS PUT AT RISK: The vehicle would not run and stranded me in an unfamiliar parking lot in Jerome, AZ. The electrical burning smell created a fire risk. A responding firefighter, a police officer, and online guidance all advised not to restart the vehicle due to the danger of fire. REPRODUCED/CONFIRMED BY DEALER: Not fully. Oxendale's pre-service inspection states they could not perform actual diagnostics due to the mechanical damage and burnt components. The dealer documented the damage but has not reproduced or confirmed a root cause. INSPECTED BY MANUFACTURER, POLICE, INSURANCE, OR OTHERS: A local firefighter and a local police officer observed the burning smell at the scene. The jeep dealership service advisor inspected and documented the damage. The vehicle has not been inspected by the manufacturer or an insurance representative. WARNING LAMPS/MESSAGES/SYMPTOMS BEFORE FAILURE: No prior warning lamps or messages before the incident. Symptoms first appeared at the time of failure on Friday, [XXX]: a rough start, immediate shut-off, and an electrical/plastic burning smell. Dash lights and electrical power stayed on with info on dash don’t remember wording, but the vehicle would not remain running. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There has been an extreme loss of power after the 68c recall making it very unsafe when trying to accelerate. Eventually the car just died and was towed to the dealer.

Unknown Our 2021 Jeep Wrangler caught fire in our garage destroying our home as well. The vehicle had been sitting for over 10 hours before suddenly catching fire. When I open the garage door, the engine compartment was completely engulfed in flame. I used four fire extinguishers that I had at my house and workshop trying to put out the fire. Then I had to wait for the fire department. When the fire department got there, they fought the flames and opened up the rest of the house because this fire has spread through the attic of the garage by that time. Then they also had a towing company come and pull the vehicle from the garage so that they could continue fighting the flames. We feel there had to be a manufactured defect to cause such a situation.

I am reporting a serious safety defect involving my 2021 Jeep Wrangler Rubicon (VIN: [XXX]). The most significant issue occurred at approximately 50,000 miles when the vehicle experienced a violent steering and suspension instability event commonly referred to as "death wobble." While traveling at approximately 60 mph on a highway, the vehicle suddenly began shaking violently from side to side. The steering wheel became extremely difficult to control, and I had to fight to maintain control of the vehicle while slowing down in active traffic. The event was severe enough that I genuinely feared the vehicle could roll over or cause a collision. Prior to my experience, my wife experienced a similar incident while driving the same vehicle. The safety risk extends beyond my family to surrounding motorists who could be involved if the driver loses control. Immediately following the incident, I contacted the servicing dealership, Jeep Chrysler of Somerset, Massachusetts. The dealership informed me this was a known issue and instructed me not to drive the vehicle above 55 mph until it could be inspected. After inspection, I was advised that the steering damper was defective and that additional suspension-related components could also be contributing factors. The steering damper was replaced, but I was required to pay for the repair. The dealership further advised that instability could continue and recommended changing to smaller tires to reduce the issue. I also reported concerns through Jeep/Stellantis customer service channels and have documented multiple service visits regarding this and other vehicle issues. Despite repairs, the vehicle has never driven the same. My family avoids highway travel in the vehicle, and we do not feel comfortable transporting our children on long trips due to concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When accelerating the vehicle will not go or it will start to move then essentially stop, seconds later it starts moving. There is a delay and it’s extremely dangerous when there is oncoming traffic and/or the drivers behind you don’t realize what is happening. My jeep is a 4xe and this does happen frequently since the last “fix” for the recalls

My vehicle suffers from severe electrical/hydraulic failures matching recall 21D (NHSTSA ID 26V363000) for the electrical hydraulic power steering pump (EHPSP). Despite Stellantis acknowledging a 1.07- million vehicle fire hazard for this 2.0L turbo, my VIN shows "0 unrepaired recalls" due to a database omission. The vehicle is available for inspection. Safety risk: Active Electronic Stability control (ESC) faults and "service start-stop" dashboard warnings are present. This defect causes severe voltage fluctuations and sudden heavy steering loss while driving, creating an immediate crash hazard and spontaneous under hood fire risk while parked. Dealer history & warranty abuse: certified jeep dealerships have repeatedly failed to fix the root cause. Elm Grove Jeep (Wheeling WV) misdiagnosed the system and repeatedly billed my third-party warranty for thousands of dollars to fix cascading mechanical damage instead of the underlying defect. Parts replaced is 4 consecutive sets of rear shocks, front shocks, a steering clock spring and a drag link pitman arm boot. when elm grove failed to resolve it Stellantis corporate instructed me to take it to another dealer for a star case to be opened there. I took it to Steubenville Jeep (Ohio) with an active ASC light and failed rear shocks and was told "couldn't replicate" the issue and dismissed it. A few weeks ago, the service "start-stop" safety light triggered. Stellantis had corporate knowledge of this ongoing defect for months via prior state Attorney General case but refused to cooperate and waited knowing AG wouldn't keep it open past a certain number of days and replied a day outside of the window. They are leaving an active fire hazard on the road, omitting my VIN from the database rollout, and depleting my personal warranty's financial limits. I request a federal audit to force the inclusion of my VIN.

Jeep death wobble, terribly! Starting when going over 55mph, now happens often and anytime the road has a bump, uneven, or hole.

Death wobble almost caused me to go head on with a semi at 57mph.. it doesn’t matter the speed either . I’ve had it to two different dealerships they replace the steering stabilizer that made it worse . They tell me it doesn’t do it when they have it .It’s been aligned 4 times replaced tires and it’s getting worse. Something needs to be done I know several people with this issue. And I know there was a recall on other years for this problem