2013 JEEP WRANGLER Complaints

I HAVE A TRANSMISSION OIL TUBE COOLER RECALL, SAFTEY RECALL N28/NHTSA 13V-234. FOR THE BETTER PART OF 6 MONTHS I HAVE BEEN TRYING TO GET THE RECALL WORK DONE MY DEALER (PARK CHRYSLER JEEP, BURNSVILLE MN) TELLS ME I AM ON THE LIST BUT THEY DONT HAVE THE PARTS. *JS

I HAVE BEEN RECEIVING RECALL NOTICES (N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE) FOR ROUGHLY A YEAR NOW BUT EVERY TIME I ASK THE DEALER ABOUT IT I GET A SONG AND DANCE ABOUT HOW IT IS CHRYSLERS FAULT THAT THEY ARE NOT GETTING THE PARTS OUT . COME ON NOW, A YEAR? 3 NOTICES AND NO PARTS? *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 9,200. UPDATED 6/10/14*CN THE CONSUMER STATED AS OF MAY 29, 2014, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/24/14

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT WAS INFORMED BY THE DEALER THAT IT WOULD TAKE BE APPROXIMATELY ONE YEAR OR MORE TO BEFORE THEY COULD PERFORM THE RECALL ON THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/21/14 *BF UPDATED 06/2/2014 *JS.

SAFETY RECALL N28/NHTSA 13V-234. I RECEIVED THIS RECALL NOTICE APPROXIMATELY AUGUST 2013. I IMMEDIATELY CALLED FOR APPOINTMENT. THEY HAD NO PARTS. I WAS INSTRUCTED TO CALL AGAIN LATER. I HAVE CALLED AGAIN FOUR MORE TIMES....SAME RESPONSE OVER 5 MONTHS. APPROXIMATELY AT SIXTH MONTH (FEBRUARY 2014) I PHYSICALLY WENT TO DEALER. THEY TOOK MY NAME AND INFO...SAID THEY WOULD ORDER PART AND CALL ME TO MAKE APPOINTMENT FOR REPAIR. I CALLED TWO MONTHS LATER AFTER NOT HEARING FROM THEM AND THEY HAD NO RECORD SHOWING I CAME IN. IT HAS BEEN NEARLY 8-9 MONTHS SINCE RECALL NOTICE AND I CANNOT GET THEM TO COOPERATE OR WORK WITH ME TO GET IT FIXED! WOE TO THEM IF/WHEN MY JEEP CATCHES FIRE OR DAMAGES MY JEEP OR CAUSES INJURY. BOUGHT AT SECRET CITY CHRYSLER JEEP IN OAK RIDGE, TN. MY NAME:[XXX],[XXX]. [XXX]. THEIR CUSTOMER SERVICE HAS BEEN TERRIBLE.....GREAT BEFORE I PURCHASED THE JEEP AND UPON NEGOTIATING SALE, VERY DISAPPOINTING AFTER PURCHASE WAS MADE....I SUPPOSE THIS BEING TYPICAL. SEVERAL UNRELATED ISSUES TO RECALL NOTICE ALREADY BADLY HANDLED. *JS

ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS