2020 JEEP WRANGLER Complaints

View complaints related to 2020 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2020 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 JEEP WRANGLER
    - FARMINGVILLE, NY

    STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - AUBURN, MA

    JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - CHARLESTOWN, IN

    JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - FLINTON, PA

    TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - LEESBURG, VA

    THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - RALEIGH, NC

    THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - NORFOLK, VA

    STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - AVON, CT

    NEW JEEP JLU HAS DANGEROUS WONDERING WHEEL (EXCESSIVE WHEEL PLAY). NEED TO TAKE BACK TO THE DEALER. SEEMS MANY ONLINE ARE HAVING THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT DRIVING ON THE HIGHWAY LAST NIGHT WITH MY FAMILY.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - LAKE MARY, FL

    MY NEW 2020 JEEP WRANGLER SPORT HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 2018 WRANGLER SAHARA, OR CURRENT 2020 GRAND CHEROKEES, WHICH PERMIT TOTAL STEERING CONTROL, THE SPORT MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS," IN THE DRAFTS OF TRACTOR TRAILERS AS THEY PASS, OR IN CROSSWINDS, OR ON BUMPY ROADS. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER. THE DEALERSHIP'S SERVICE DEPT SAYS IT'S NOT FIXABLE; CHRYSLER'S CUSTOMER CONCERN DEPT SAYS IT'S A "FACTORY BUILT WHEEL ASSEMBLY AND CAN'T BE ADJUSTED." AS I'VE DRIVEN ALL MODELS OF JEEPS FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED INASMUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - LUTZ, FL

    I HAVE HAD MY JEEP FOR 9 MONTHS NOW. STEERING IS HORRIBLE AND AT HIGH SPEEDS DANGEROUS! IT IS IMPOSSIBLE TO KEEP IN A STRAIGHT LINE. I WAS TOLD BY THE DEALER THAT THIS IS A "JEEP" THING AND THAT I WOULD GET USED TO IT, BUT I FOUND OUT TODAY THAT OLDER JEEPS DO NOT HAVE AN ISSUE AS BAD AS THE 2019/2020 MODELS AND THAT I NEED TO GET IT LOOKED AT. I DO NOT KNOW WHAT TO DO AT THIS POINT AS I DO NOT FEEL SAFE DRIVING ABOVE 55 MPH IN MY JEEP.

    Source: NHTSA WEB SITE