2020 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT. THE VEHICLE WAS TAKEN TO WEEKLEY CHRYSLER DODGE JEEP RAM (50 MAIN ST, BUTLER, OH 44822, (419) 883-2461) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE HAS LOOSE STEERING CAUSING THE VEHICLE TO WANDER ON THE ROAD. IT IS AN UNSAFE CONDITION AND COULD CAUSE AN ACCIDENT, INJURY, OR DEATH. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION ON THE ROADS FOR FREEWAYS. TIRE PRESSURE WAS SET TO RECOMMENDED LEVEL OF 36PSI.

WITH LESS THAN 400 MILES ON THE VEHICLE, A TAPPING SOUND COULD BE HEARD FROM THE ENGINE BAY. WHEN IT WAS BROUGHT INTO THE DEALERSHIP FOR SERVICE, IT WAS DETERMINED THAT THERE WAS AN ISSUE WITH THE ENGINE. THE SERVICE TECHNICIAN STATED THERE WAS A CAMSHAFT ISSUE FOR A TAPPET THAT HAD FAILED AND WAS DELIVERED FROM THE FACTORY WITH THE DEFECT. THIS HAS RESULTED IN A REPLACEMENT OF THE ROCKERS, TAPPETS, AND INTAKE AND EXHAUST CAMSHAFTS.

BOUGHT THE VEHICLE BRAND NEW ON 06/19/2020. SINCE DRIVING THE STEERING HAS BECAME SIGNIFICANTLY LOOSE. ALOT OF PLAY IN THE WHEEL. DRIVING ON ROADS ITS VERY HARD TO KEEP STRAIGHT. I DO NOT FEEL SAFE DRIVING IT. FEELS LIKE YOU HAVE TO CONSTANTLY CORRECT WHILE DRIVING. FEELS LIKE IM GOING TO CRASH INTO ANOTHER CAR. THERE IS ALOT OF DEAD ZONE IN THE WHEEL. THIS MUST BE LOOKED AT. THIS OS NOT A "JEEP THING". *TR

AM UNABLE TO KEEP VEHICLE DRIVING STRAIGHT ON THE ROAD. AM HAVING TO CONSTANTLY KEEP MOVING THE STEERING WHEEL TO KEEP VEHICLE STRAIGHT. STEERING WHEEL HAS ABOUT AN HALF TO INCH PLAY BEFORE IT AFFECTS STEERING WINDT ROAD OR NARROW ROADS VERY DANGEROUS. HAVE TAKEN TO DEALERSHIP AND THEYSAY THEY CAN NOT HELP. THE STEERING ISSUE IS KNOW ISSUE ON 2018 AND 2019;AND APPEARS TO BE ON 2020. THIS NEED TO BE RESOLVE BEFORE SOMEONE DIES FROM THIS STEERING ISSUE. *TR

I WAS SOLD A NEW AUTOMOBILE WITH A SERIOUS OPEN SAFETY RECALL, NHTSA RECALL # 20V-124, THAT WAS NO DISCLOSED AND NOT REPAIRED BEFORE IT WAS SOLD TO ME AND I TOOK POSSESSION OF IT. *TR

FOR THE THIRD TIME IN SIX MONTHS, OUR 2020 WRANGLE UNLIMITED HAS BEEN AT THE DEALER TO ATTEMPT TO FIX A SIGNIFICANT CHIRPING SOUND COMING FROM THE SERPENTINE AREA. THEY HAVE ALREADY REPLACED THE TENSIONER PULLEY TWICE AND IT'S ACTUALLY WORSE. SO FAR, FOR THE SIX MONTHS WE'VE HAD IT, WE'LL BE GOING ON 3 WEEKS IN THE SHOP. INITIALLY IT WOULD ONLY BE ON A COLD START BUT NOW IT'S LOUDER AND WE CAN'T TAKE IT ANYWHERE. THE DEALER HAS HAD ALL THE TECH LOOK INTO IT AND THEY STILL BELIEVE IT'S RELATED TO THE TENSIONER. IT'S NOT RELATED TO THE RECENT TENSIONER RECALL EITHER. THIS IS A LEMON AND NEEDS TO BE REPLACED. *TR

THE JEEP CANNOT STAY STRAIGHT. I NEEDS CONSTANT ADJUST TO KEEP IT IN THE LANE. THE PROBLEM GETS WORSE AS THE SPEED INCREASES. *TR

STEERING WHEEL HAS A LOT OF PLAY IN IT AND DOES NOT STAY STRAIGHT WHEN DRIVING ON HIGHWAY OR INTERSTATE DRIVING. DEALER SAID IT'S NORMAL ON THE NEW JEEPS. *TR

DRIVING FULLY STOCK AT SPEEDS NEAR 60 MPH ON HIGHWAYS, CAR SEEMS TO WANT TO STEER DANGEROUSLY EITHER RIGHT OR LEFT & THE PLAY IN THE STEERING GREATLY INCREASES & NEEDS SOME CORRECTION TO AVOID LIKELY COLLISIONS. *TR