2020 JEEP WRANGLER Complaints

I'VE HAD THE VEHICLE FOR A LITTLE OVER TWO WEEKS AND THE VEHICLE WANDERS DANGEROUSLY AT HIGHWAY SPEEDS DUE TO THE SLOP IN THE STEERING. IT ALSO LOCKS WHEN TAKING A TIGHTER TURN FROM A STARTING POSITION AND I HAVE TO FORCE IT BACK TO CENTER. *TR

THE VEHICLE WANDERS, INCLUDING INTO OTHER LANES, DURING TRAVEL AT HIGHER SPEEDS. THE STEERING IS EXTRAORDINARILY LOOSE. THE VEHICLE REQUIRES CONSTANT FOCUS AND CONTINUOUS CORRECTIONS TO MAINTAIN COURSE. IT IS DANGEROUS. THE DEALERSHIP REPRESENTATIVE REMARKED THAT IT IS A KNOWN ISSUE BUT JEEP IS UNABLE TO EFFECTIVELY ADDRESS IT. *TR

I BELIEVE THE VEHICLE CLUTCH FAILED AND THE VEHICLE LOST FORWARD PROPULSION. PRIOR TO THE LOSS OF CLUTCH PRESSURE AND PROPULSION, A STRONG BURNING SMELL WAS NOTED COMING FORM THE VEHICLE, FOLLOWED BY SMOKE. THE VEHICLE WAS IN MOTION, GOING THROUGH STOP AND GO TRAFFIC, ON A CITY STREET. I BELIEVE THIS IS RELATED TO RECALL 20V124000. THE VEHICLE HAS 138 MILES ON IT AND WAS BEING DRIVEN HOME AFTER BEING PURCHASED NEW FROM THE DEALERSHIP. *TR

THE CAR WILL NOT HOLD A STRAIGHT LINE. IT DODGES AND DIVES ALL OVER THE ROAD. IF YOU ARE MAKING A SWEEPING TURN OVER 40 MPH IN EITHER DIRECTION, IT SUDDENLY DARTS IN THE DIRECTION YOU HAVE THE WHEEL TURNED WITH NO FURTHER INPUT. WHEN YOU TRY TO CORRECT BACK IT TAKES A LOT OF WHEEL MOVEMENT AND THEN IT SUDDENLY DARTS IN THE DIRECTION. IT JUST WILL NOT DRIVE STRAIGHT. YOU ARE CONSTANTLY FIGHTING TO KEEP IT BETWEEN THE LINES. YOU CAN NOT DRIVE THIS CAR FOR MORE THEN. AN HOUR OR TWO AND YOU HAVE TO STOP[ DRIVING. IT IS UNSAFE NOT ONLY TO THE DRIVER AND PASSENGERS, BUT TO ANYBODY ELSE ON THE ROAD. YOU JUST DO NOT KNOW WHAT IT IS GOING TO DO. NHTSA NEEDS TO FORCE FCA TO DO A RECALL ON THIS ISSUE AND FIX IT. THIS ISSUE MAKES THE RALPH NADER ISSUES WITH THE CHEVROLET COVER LOOK MINOR. PLEASE, PLEASE LOOK INTO THIS BEFORE SOMEBODY DIES.

STEERING HAS A LOT OF PLAY AND SIGNIFICANT PULLING CAUSING DRIVING FATIGUE TO KEEP JEEP ON ROAD.

I HAVE HAD THIS LOOSE STEERING PROBLEM SINCE I BOUGHT MY JEEP JANUARY 30 . I HAVE TAKEN IT BACK 3 TIMES WITHOUT ANY SATISFACTORY FIX. I HAVE NOW TAKEN THE JEEP TO A DIFFERENT DEALER ON FRIDAY. THIS WILL BE THE 4TH TIME IT IS BACK AT THE JEEP DEALER I AM ALSO WORKING WITH JEEP CUSTOMER CARE WHO CANNOT RESOLVE THIS PROBLEM

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A HESITATION BETWEEN WHEN THE STEERING WHEEL WAS TURNED AND THE RESPONSE FROM THE FRONT WHEELS. THE CONTACT STATED THAT THE STEERING WHEEL WAS CONSTANTLY MOVED FROM LEFT TO RIGHT TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT (2425 W CAMELBACK RD, PHOENIX, AZ 85015 (602) 249-1234) AND TEST DRIVEN. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

WHEN DRIVING AT HIGHWAY SPEEDS, THE VEHICLE DRIFTS ALL OVER THE ROAD. IT IS NECESSARY TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT JUST TO STAY IN MY LANE. SEVERAL TIMES, THE VEHICLE HAS DRIFTED INTO AN ADJACENT LANE BEFORE I COULD MAKE A CORRECTION. I TOOK IT TO THE DEALER I BOUGHT IT FROM, SAFFORD CHRYSLER JEEP OF FREDERICKSBURG, VIRGINIA AND, AFTER 2 1/2 HOURS IN THE SERVICE DEPARTMENT, TOLD ME THERE IS NO PROBLEM. I KNOW THAT HUNDREDS OF JEEP WRANGLER JL OWNERS HAVE REPORTED THIS SAME PROBLEM TO NHTSA.

I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.

QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES