2020 JEEP WRANGLER Complaints

VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.

I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP

WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.

AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.

WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.

VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT

2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB

2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.

I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.

APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.