2004 JEEP WRANGLER Complaints
View complaints related to 2004 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2004 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP WRANGLER- ZEPHYR COVE, NV
I OWN A 2004 JEEP WRANGLER WHICH I PURCHASED FROM A JEEP DEALERSHIP IN 2006. JUST WEEKS AFTER I BOUGHT IT, THE JEEP SHOOK UNCONTROLLABLY AT SPEEDS OF 45 MPH OR FASTER. BRAKING DID NOT HELP. I LITERALLY HAVE TO LET THE JEEP SLOW DOWN ON ITS OWN , SO THAT IT CAN RE-ADJUST ITSELF. DRIVING OVER ANY KIND OF BUMP IN THE ROAD ALSO CAUSES THIS UNCONTROLLABLE SHAKING AT THE SAME SPEEDS. I HAVE NOW OWNED THIS JEEP NOW FOR 6 YEARS , AND THE PROBLEM STILL EXISTS. IN THIS TIME PERIOD, I HAVE REPLACED THE TRACK BAR TWICE. CHANGED THE SHOCKS, HAVE HAD COUNTLESS WHEEL BALANCING AND ALIGNMENTS, AND HAVE REPLACED THE STEERING STABILIZER. MORE TIMES THAN NOT, THE SHAKING IS SO BAD, I HAVE TO PULL OFF THE HIGHWAY. I LIVE IN THE LAKE TAHOE AREA AND EXPERIENCE THIS SHAKING EFFECT OFTEN TIMES WHILE DRIVING ON WINDING ROADS IN THIS AREA. WHILE IM SURE THE DANGER FACTOR EXISTS FOR ANYONE OWNING A VEHICLE THAT DOES THIS, I AM VERY CONCERNED ABOUT HAVING MY JEEP SHAKE RELENTLESSLY ON THESE MOUNTAIN ROADS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 JEEP WRANGLER- BALTIMORE, MD
I HAVE BEEN A PROUD OWNER OF MY JEEP SINCE 2004 UNTIL TOWARDS THE END OF LAST YEAR WHEN I BEGAN TO EXPERIENCE PROBLEMS WITH A VIOLENT SHAKING WHEN I WAS DRIVING AT 55MPH AND WOULD HIT A BUMP. I TOOK IT TO MY MECHANIC A FEW TIMES BUT THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEY CHECKED MY TIRES, THE BRAKES, ETC. IT HAPPENED AGAIN AND AGAIN SO MY MECHANIC THOUGHT IT POSSIBLE NEEDED TO BE ALIGNED SO I TRIED THAT. THAT DIDN'T HELP EITHER. THEN THE TIRES BECAME A TOPIC OF DISCUSSION SO I BOUGHT NEW TIRES AND STILL THE PROBLEM OCCURRED. I RECENTLY TOOK IT IN AND HAD THE GEAR BOX TIGHTENED AND THE TIRES ROTATED AND AGAIN, NO FIXING THE PROBLEM. MY JEEPS SHAKES SO VIOLENTLY AND GETS ME SO SCARED BECAUSE IT FEELS LIKE THE JEEPS TIRES ARE GOING TO FALL OFF THE JEEP AND CAUSE A MAJOR ACCIDENT AND INJURIES. I SEARCHED THE INTERNET LOOKING TO SEE IF ANYONE ELSE HAS EVER HAD THIS PROBLEM AND SURE ENOUGH, I'M NOT ALONE. I HAVE A YOUNG SON AND I USE MY JEEP AS OUR TRANSPORTATION AND MY SON IS GETTING READY TO GET HIS LICENSE AND IT'S SAD, BUT I WON'T LET HIM DRIVE OUR JEEP BECAUSE OF THIS PROBLEM. CHRSLER NEEDS TO BECOME AWARE OF THIS PROBLEM AND SOMETHING SHOULD BE DONE FOR US JEEP OWNERS WHO ARE BEING AFFECTED BY THIS PROBLEM. IF I WOULD HAVE KNOWN OF THIS PROBLEM, I WOULD HAVE NEVER BOUGHT A JEEP. I CAN'T AFFORD TO KEEP SPENDING ALL THIS MONEY TO TRY AND FIGURE OUT WHAT TO GET REPAIRED NOR CAN I AFFORD A NEW CAR. CHRSLER NEEDS TO STEP UP TO THE PLATE AND FIX THESE JEEPS! *TT
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- DOBBS FERRY, NY
VIOLENT SHAKING OF THE SUSPENSION WHEN I REACH ABOUT 55 MPH, USUALLY ON THE NYS THRUWAY. IN ORDER TO STOP THE SHAKE I NEED TO SLOW DOWN TO ABOUT 40 MPH. VERY DANGEROUS AND UNNERVING, ESPECIALLY IN TRAFFIC. BROUGHT TO MY MECHANIC WHO STATED HE SAW NOTHING WRONG WITH MY VEHICLE. REPLACED AND BALANCED TIRES. WAS FINE BUT THEN ,AS NOW , UNEXPECTEDLY GOES INTO CONVULSIONS. I FEEL VERY UNCOMFORTABLE WHEN DRIVING MY VEHICLE, WHICH IS MY SOLE MODE OF TRANSPORTATION. IS THERE A RECALL? I AM NOT AWARE OF ANY. WOULD REALLY LIKE TO RESOLVE THIS SITUATION. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. *JB
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- WESTFIELD, NJ
FRONT END SHAKES VIOLENTLY. THIS HAS HAPPENED BEFORE, USUALLY WHEN THE JEEP IS APPROACHING 50 MPH ON THE HIGHWAY. FEELS LIKE THE JEEP IS GOING TO EXPLODE. PUTTING ON THE BRAKES, AND PRAYING, AND DOWN SHIFTING FROM 5TH TO 4TH, AND PRAYING, AND EVENTUALLY SLOWING DOWN TO BELOW 40 IS THE ONLY THING THAT ALLOWS THE VEHICLE TO STOP SHAKING. THIS APPARENTLY HAS BEEN REPORTED MANY, MANY TIMES, AND IS KNOWN AS THE "DEATH WOBBLE". IS THERE A GOVERNMENTAL COVER-UP ABOUT THIS? HOW IS THIS KNOWN ISSUE ALLOWED TO GO UN-ADDRESSED?
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- RUSSELLVILLE, KY
STEERING WHEEL SHAKES, MOST RECENTLY MADE WHOLE VEHICLE SHAKE UNCONTROLLABLY. HAS NOT BEEN OFF ROAD OR ALTERED IN ANY WAY. LADY DRIVEN ONLY. *TR
Source: NHTSA WEB SITE -
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2004 JEEP WRANGLER- NEWARK, NJ
I PURCHASED THE ABOVE VEHICLE BACK IN10/2007 USED. I NEVER HAD A PROBLEM WITH THE VEHICLE UNTIL RECENTLY THAT AS I WAS DRIVING, THE CAR WOULD TRY TO SHUT OFF AND THE SMELL OF GASOLINE WAS COMNG INTHRU THE VENTS. IN THE LAST THREE WEEKS I HAVE SPENT CLOSE TO 600.00 DOLLARS IN TUNE UP, REPLACED COIL PACK AND THE FUEL INJECTOR AND STILL THE PROBLEM WAS NOT FIXED. I TOOK MY CAR TO ANOTHER MECHANIC WHO DETERMINED THAT THE PROBLEM IS THE FUEL PUMP. THE MECHANIC ASKED ME IF THERE WAS EVER A RECALL AND I DID A SEARCH AND LONG AND BEHOLD THERE WAS A RECALL, BUT THEY ARE TELLING ME THAT I DON'T QUALIFY. PLEASE CAN SOMEONE HELP ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- TEMPLE, TX
SUDDEN ONSET OF VIOLENT FRONT END AND STEERING WHEEL VIBRATION, REQUIRING 2 HANDS TIGHTLY GRIPPING THE STEERING WHEEL TO COAX IT ONTO THE SHOULDER. 5 INCIDENTS IN 8 MONTHS AT 60MPH ON BOTH SMOOTH AND ROUGH PAVEMENT. NARROWLY MISSED SMASHING INTO A CEMENT BARRIER, TRACTOR TRAILER AND CAR DURING 3 OF THE 5 INCIDENTS. *TR
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- TARRYTOWN , NY
I OWN A JEEP WRANGLER X 2004. I HAVE EXPERIENCED THE JEEP "DEATH WOBBLE" ON NUMEROUS OCCASSIONS IN THE PAST YEAR. THIS PAST SUNDAY BEING THE WORST. I HAVE HAD MY ENTIRE FRONT END REPLACED WITH NO RESULTS. I HAVE BEEN SEARCHING THE INTERNET FOR ANSWERS AND EVERY SUGGESTION THAT I HAVE FOUND HAS ALREADY BEEN DONE ON MY JEEP. WE HAVE SPOKEN WITH A JEEP MECHANIC THAT WE KNOW AND HE STATED THAT IT IS A "KNOWN PROBLEM" AND THEY DO NOT KNOW HOW TO FIX IT. AT THIS POINT I AM EXTREMELY FRUSTRATED AND I AM LOOKING FOR ANSWERS. I HAVE FOUND A WEBSITE FOR CONGRESSWOMAN ESHOO AND I AM AWARE OF THE REQUEST FOR AN INVESTIGATION INTO THIS MATTER. PLEASE, I HOPE THAT YOU ARE TAKING THIS MATTER VERY SERIOUSLY. THIS IS A VERY SCARY AND DANGEROUS PROBLEM THAT IS OCCURING IN JEEPS. *TR
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- SALISBURY, NC
LIKE SO MANY, I'VE NOW EXPERIENCED THE INFAMOUS 'DEATH WOBBLE.' THE VEHICLE STARTS TO VIOLENTLY SHAKE AFTER HITTING A BUMP AND BECOMES ESSENTIALLY UNABLE TO BE CONTROLLED. ALL YOU CAN DO IS BRAKE HARD AND HOPE TO STAY IN YOUR LANE/ON THE ROAD AS YOU DECELERATE. AFTER SPENDING MANY HOURS ON THE INTERNET AND AT THE PLACE WHERE I PURCHASED IT, THINGS ARE NO BETTER. THIS SEEMS LIKE AN OBVIOUS DESIGN FLAW AND RENDERS THE VEHICLE UNSAFE. JEEP SEEMS TO HAVE NO INTEREST IN FIXING THE PROBLEM AND IT'S HARD TO BELIEVE THAT NOBODY HAS BEEN KILLED BECAUSE OF IT. I WISH I HAD KNOWN ABOUT THIS AS I NOW HAVE AN UNSAFE AND UNUSABLE VEHICLE THAT NOBODY SEEMS TO KNOW HOW TO FIX. THERE IS A TSB OUT REGARDING THIS ISSUE, BUT JEEP KEEPS THAT INFORMATION 'SECRET'. I CANNOT IMAGINE WHY THERE HASN'T BEEN A RECALL, IF I KEEP DRIVING THIS VEHICLE, IT'S NOT A QUESTION OF 'IF' I'M GOING TO WRECK IT, IT'S A MATTER OF 'WHEN' IT'S GOING TO OCCUR. *TR
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- BROOKHAVEN, PA
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE FAILURE RECURRED WHENEVER DRIVING OVER A SLIGHT ROAD BUMP AT 55 MPH OR MORE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE SWAY BAR LINK AND DAMPER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME BUT THEY WERE UNABLE TO LOCATE THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE