KENWORTH Complaints
View complaints related to KENWORTH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KENWORTH T800- SAN JUAN, PR
EHAUST ' BRACKETS ATTACHING THE EXHAUST PIPES TO CAB HAVE RUBBER BUSHINGS THAT DISINTEGRATE QUICKLY, WITHIN A COUPLE OF MONTHS LEAVING THE PIPES HANGING WITH POSSIBILITY OF FALLING INTO THE ROADWAYS AND CAUSING ACCIDENTS. PART NUMBER: M11-1917-004. ON NEW (2018) VEHICLES THEY HAVE BEEN CHANGED MORE THAN ONCE. SEVERAL VEHICLES IN FLEET WITH SAME ISSUE.
Source: NHTSA WEB SITE -
2018 KENWORTH T680- OLDTOWN, ID
TL* THE CONTACT OWNS A 2018 KENWORTH CONSTRUCT T680. WHILE DRIVING THROUGH SNOW OR ICE, THE VEHICLE'S ADAPTIVE CRUISE CONTROL WOULD FLASH AS IF THE VEHICLE WERE APPROACHING SOMETHING AND ACTIVATED BY STOPPING THE VEHICLE IN ORDER TO PREVENT A CRASH. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING THIS TYPE OF WEATHER EVEN WHEN THERE WERE NO OTHER VEHICLES OR OBJECTS NEARBY. THE CONTACT SPOKE WITH THE KENWORTH HOTLINE FOR VEHICLE BREAKDOWNS WHO STATED THAT THEY DID NOT CONSIDER THIS A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 292,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 KENWORTH W900- TAHLEQUAH, OK
DRIVING DOWN HWY 70 IN ATLANTA, GA AREA AND FRONT FRAME ON TRUCK KENWORTH 2005 SPLIT IN HALF BY FRONT WHEEL. WHILE IN MOTION. NEED TO REPORT THIS AND INVESTIGATE THIS MODEL. I HAVE TALK TO OTHER DRIVERS WHO HAD SAME THING HAPPEN ON SAME TRUCK MODEL AS WELL.
Source: NHTSA WEB SITE -
2019 KENWORTH T680- BROOKLYN, NY
THE TRACTOR COMES WITH NO EMERGENCY TRAILER BRAKES HANDLE IN THE CAB LIKE THE REST OF TRUCKS IT MAKE IT VERY DANGEROUS WHILE HAULING 80,000 POUNDS AND THE SERVICE BRAKES TAKES FOREVER TO STOP THE TRUCK ALSO THE TOP OF THE CAB AT THE JOINTS IS LEAKING WATER NOT THE FIRST TO COMPLAIN BOUT THIS PROBLEM WITH THE 2019 KW THEY SAY THAT'S HOW THEY MAKE TRUCKS NOW WITHOUT THE TRAILER BRAKES HANDLE I JUST HAVE TO USE THE SERVICE BRAKES
Source: NHTSA WEB SITE -
2014 KENWORTH T680- EVERETT, WA
A VIBRATION IS FELT DURING WARM UP AND BECOMES VERY NOTICEABLE AFTER SHIFTING INTO 8TH GEAR. IF THE AIR COMPRESSOR KICKS IN WHILE THE ENGINE IS BELOW 1300 RPMS THIS ALSO INCREASES THE VIBRATION , AGAIN REAL BAD SHIFTING INTO 8TH AND AIR COMPRESSOR RUNNING .NOTE: I JUST BOUGHT THIS TRUCK FROM KENWORTH SALES COMPANY , SALT LAKE CITY, UT I AINT EVEN PUT 2,000 MILES ON THE TRUCK, WHAT KINDA OF DECEITFUL ETHICS VIOLATIONS ARE PRACTICED FROM THIS DEALERSHIP?
Source: NHTSA WEB SITE -
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2013 KENWORTH T700- BURLINGTON, IA
CAB IS COMING DETACHED FROM FLOOR AND FIREWALL. WE ARE WORRIED ABOUT THE SAFETY OF THE DRIVER. TRUCK CAME FROM TRANS AM FLEET. SALES MANAGER STATED THAT THEY HAD SEVERAL TRUCKS WITH THE SAME PROBLEM. PACCAR NEEDED TO REINFORCE FLOOR TO FIREWALL AND DOOR JAM.
Source: NHTSA WEB SITE -
2015 KENWORTH T680- OAKLAND PARK, FL
MY 2015 KENWORTH T680 FROM WHAT I WAS TOLD BY THE DEALER SHOP HAS A DEFECTIVE FUEL PUMP THAT CAUSING THE ENGINE OF MY TO STALL IN THE MIDDLE OF THE HIGHWAY ALMOST CAUSED ME A TERRIBLE ACCIDENT, BUT THE MANUFACTURER REFUSED TO TAKE RESPONSIBILITY SO I AM PLACING THIS COMPLAINT TO SEE IF I CAN GET ANY ASSISTANCE, THANKS.
Source: NHTSA WEB SITE -
2017 KENWORTH T880- DORR, MI
TURN SIGNALS FAIL TO CONTINUE TO FLASH EVEN AFTER SELECTED. DASH INDICATOR LIGHT WILL RAPID FLASH BUT NOTHING OUTSIDE THE TRACTOR OR THE TRAILERS WILL ILLUMINATE. TRACTOR HAS BEEN BACK TO DEALER SEVERAL TIMES. THEY "REFLASH" THE TRUCK CAB CONTROL COMPUTER BUT THAT HAS NEVER YET FIXED THE PROBLEM. THE DEALER MECHANICS AND TECHS SIMPLY SHRUG AND SAY IT IS A "KENWORTH THING" AND THEY DON'T KNOW WHAT TO DO NEXT. THE COMPANY I WORK FOR HAS TWO OF THESE TRACTORS WITH SERIAL NUMBERS ONLY ONE NUMBER APART AND BOTH TRACTORS HAVE THE IDENTICAL PROBLEM. IT IS AN INTERMITTENT PROBLEM AND SOMETIMES THE TRACTOR WILL RUN SEVERAL DAYS AND NEVER FAIL TO ILLUMINATE THE TURN SIGNAL LIGHTS AND THEN IT WILL SUDDENLY FAIL AGAIN. USUALLY THE TURN SIGNALS FLASH A FEW TIMES AND THEN BEGIN THE RAPID FLASH SEQUENCE AND STOP WORKING. I HAVE HAD SEVERAL CLOSE CALLS WITH SURROUNDING MOTORIST NOT UNDERSTANDING THAT I STILL INTEND TO BEGIN OR COMPLETE A TURN BUT THEY GET CONFUSED BECAUSE THE TURN SIGNALS STOP WORKING. SOMETIMES SELECTING THE OPPOSITE DIRECTION WILL GET THEM WORKING AGAIN. SOMETIMES PRESSING THE BRAKE PEDAL TO ILLUMINATE THE BRAKE LIGHTS (IF NOT ALREADY PRESSED) WILL GET THEM FLASHING AGAIN. VEHICLE CAN BE IN MOTION OR STATIONARY, PULLING ONE TRAILER OR TWO (I USUALLY PULL DOUBLES OR TWO TRAILERS). I HAVE SPOKEN WITH SEVERAL OTHER T880 KENWORTH DRIVERS FROM OTHER COMPANIES AND THEY TOO HAVE NOTICED THE PROBLEM. DEALER IS MICHIGAN KENWORTH GRAND RAPIDS MI. THE PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS AND 219000 MILES. I HAVE WRITTEN IT UP ON OUR DVIR FORMS AND IT HAS YET TO BE CORRECTED. OUR SHOP DOESN'T KNOW HOW TO FIX AN INTERMITTENT PROBLEM LIKE THIS. OF COURSE IT NEVER FAILS IN THE SHOP DURING A ROUTINE SERVICE.
Source: NHTSA WEB SITE -
2018 KENWORTH T680- GEDDES, SD
UNIT DRIVING ON FLAT ROAD, LEFT FRONT DRIVES STARTED SMOKING WHILE DRIVING ON INTERSTATE BRAKES NOT BEING APPLIED, DRIVER STOPPED AND BY THIS TIME THE FIRE HAD SPREAD THRU THE UNDER SIDE OF TRUCK AND TRAILER, TOTAL LOSS OF TRUCK, TRAILER AND LOAD, BELIVED TO BE HALDEX BRAKE CAN FAILURE LEAKING AIR AND CAUSING BRAKES TO DRAG AND START ON FIRE
Source: NHTSA WEB SITE -
2015 KENWORTH T680- WAKE FOREST, NC
TAKATA RECALL MHC KENWORTH HAS REPLACED OR CORRECTED THE DRIVERS LOW BEAM LIGHT 5 TIMES, 3 FOR FEE AND 2 AS A COST TO MY BUSINESS. THE THIS HEADLIGHT CONTINUES TO MALFUNCTION AND THE LIGHT BULB IS NOT EVEN BLOWN. THE DASHBOARD LIGHTS GOES PITCH BLACK DARK. THE ORANGE ENGINE OUTLINE COMES ON EVERY SINGLE TIME THE MALFUNCTION OCCURS. THIS IS NOT SAFE AND WE CANNOT CONTINUE DRIVING THIS TRUCK LIKE THIS. THE TRUCK CONTINUES TO MISFIRE AFTER THE WARRANTY COVERED THE INJECTORS REPLACEMENT. SOME TIMES THE ENTIRE ELECTRICAL SHUT DOWN IN THE TRUCK. I NEED ANSWERS ASAP AS THIS CAN COST THOUSANDS IN FINES AND DOT FEES! THIS HAS OCCURRED MORE THAN ONCE, NUMEROUS TIMES WITH THE MOST RECENT BEING DEC 2018 AND JAN 2019. THE CABINET HANDLES FELL OFF AND THE BOTH ARM RESTS ON THE DRIVER'S SIDE. THIS 3 YEAR OLD TRUCK IS FALLING APART.
Source: NHTSA WEB SITE