KENWORTH Complaints

MY FATHER WAS FUELING THIS BRAND NEW TRUCK WITH CNG (COMPRESSED NATURAL GAS) WHEN ONE OF THE TANKS EXPLODED. THE TRUCK WAS STATIONARY AT THE ANG (AMERICAN NATURAL GAS) STATION IN BUTTONWILLOW CALIFORNIA AT THE INTERSECTION OF INTERSTATE 5 AND HWY 58. MY FATHER IS IN CRITICAL CONDITION AT THE ICU IN UCLA WITH MULTIPLE BROKE BONES AS WELL AS BLEEDING AND SWELLING ON HIS BRAIN. I HAVE ATTACHED A PHOTO OF THE TRUCK.

I HAVE ALWAYS ANY LIGHTS ON MY TRUCK / NOW CHEEK ENGINE LIGHT ON FOR CCV SPEEDO ROTOR / SENSOR NOX ALL MOST $3500 DOLLER NEED FIX / I DON'T HAVE / BEFORE I LOT MONEY PUT ON REPAIR/

TAKARA RECALL- OPERATING DUMP TRUCK ON A LOCAL ROAD AT APPROXIMATELY 25 MPH. DECELERATING TO A STOP AT A RED LIGHT. AS THE VEHICLE SLOWED DOWN, THE LIGHT CHANGED AND AS I ATTEMPTED TO ACCELERATE THE REAR OF THE TRUCK CAME UP OFF THE GROUND. WHEN I GOT OUT TO INSPECT WHAT HAPPENED, THE ENTIRE REAR AXEL DISCONNECTED FROM THE TRUCK AND WAS ON THE GROUND.

KEYPAD SHIFTER, PUSHING DRIVE BUTTON SELECT SIDE OF KEYPAD WOULD LIGHT UP WITH A 6 INDICATING TRUCK WAS IN DRIVE PROBLEM: SELECT SIDE OF KEYPAD (6) WOULD GO BLANK DRIVING,ALWAYS REACHED DOWN AND PUSHED D BUTTON THE 6 WOULD RE-ILLUMINATE, (FRIDAY FEB 23RD 2018) KEYPAD BLANK I DID NOT PUSH THE DRIVE BUTTON, FIFTY MILES, NO ISSUES UNTIL I SLOWED DOWN FOR RED STOPLIGHT ON A 4 LANE ROAD, TRANSMISSION SHIFTED INTO NEUTRAL AT 15 MPH, LIGHT TURNED GREEN I HAD TO COME TO COMPLETE STOP TO GET VEHICLE BACK IN GEAR BACKING TRAFFIC UP MONITORED KEYPAD AFTER THAT PUSHED D ON KEYPAD WHEN LIGHT WOULD GO BLANK. CALLED RIHM KENWORTH COON RAPIDS MN, SERVICE DEPT, THEY HAD NO IDEA WHAT THE PROBLEM WAS.... MARCH 07 2018 TOOK TRUCK INTO RIHM KENWORTH COON RAPIDS TOLD THEM THE STORY WHAT HAPPENED, ALL THE SERVICE WRITER WROTE UP WAS TRANS SELECTOR GOES BLANK. THE TECH WROTE UP HE COULD NOT RECREATE PROBLEM!! INVOICE 400071GR DEALER SENT OUT UNSAFE TRUCK!! 06/11/2018 BLANK DISPLAY, COMING UP TO CLOVERLEAF ON FREEWAY TO EXIT TRUCK SHIFTED INTO NEUTRAL AGAIN! 06/13/2018 BROUGHT TRUCK BACK TO DEALER, INVOICE 401631GR THEY SPENT 4 HOURS GOING AFTER FAULT CODE OF PO722 OUTPUT SPEED NO SIGNAL... LEAVING DEALERSHIP DISPLAY LIGHT WENT BLANK AGAIN, INFORMED SERV. MGR 06/15/2018 BROUGHT TRUCK BACK TO DEALER AS THE DISPLAY GOING BLANK WAS BECOMING MORE FREQUENT INVOICE 401663GR THEY CONTACTED ARENS (THE MANUFACTURER OF THE PUSH BUTTON DISPLAY) AND GOT NO RESPONSE, THEY REPLACED PUSH BUTTON DISPLAY. TOOK TRUCK, DISPLAY WENT BLANK AGAIN, INFORMED SERVICE MGR AGAIN 06/18/2018 DISPLAY BLANK, TRUCK SHIFTED INTO NEUTRAL AGAIN, 3RD INCIDENT WHERE TRUCK WENT INTO NEUTRAL MOVING DOWN ROAD! 06/19/2018 TOOK BACK TO DEALER INV 402283GR TECH HAD RECEIVED EMAIL FROM ARENS TECH SUPPORT ON 06/15/2018 (PERFORM CALIBRATION PROCEDURE ON ELECTRIC SHIFT MOTOR) NOW TRUCK WORKS AS IT SHOULD. *DT UPDATED 12/3/18*JB

DRIVER DRIVING DOWN ROAD I-35 TRUCK DEVELOPED MASSIVE AIR LEAK AND BRAKES APPLIED COULD NOT RELASE BRAKES ALONG SIDE OF INTERSTATE SERVICE CALL FOUND HALDEX BRAKE CHAMBER FAILED REPLACED BRAKE CHAMBER

REPAIRED FOR TRACTOR BROKE DOWN WHILE DRIVING DOWN INTERSTATE COMPLAINT OF TRACTOR WILL NOT MOVE ROAD CALL FOR TRANSMISSION COMPLAINT NOT SHIFTING FOUND NOT A TRANS PROBLEM AND THAT BRAKES LOCKED UP WHILE IN DRIVING LANE, PINCHED OFF LINES TO GET TRUCK OUT OF TRAFFIC, REPLACED LEFT REAR HALDEX BRAKE CAN FOR LEAKING AIR CHECKED FOR FLAT SPOTS ON TIRE OK

DRIVER DRIVING DOWN HYWAY AND WHEEL END STARTED SMOKING, DRIVER STOPED AND FOUND HALDEX BRAKE CHAMBER LEAKING AIR CAUSING BRAKE TO APPLY ON THIER OWN WHICH RESULTING IN 1 WHEEL END SMOKING THE BRAKES CHANGED OUT BRAKE CHAMBER AND ALL BURNT PARTS

WHILE DRIVING DOWN HYWAY WHEEL END STARTED SMOKING, DRIVER STOPPED AND FOUND HALDEX BRAKE CAN LEAKING AIR CAUSING THE BRAKES TO DRAG AND OVERHEAT

VEHICLE WAS DRIVING DOWN ROCKVILLE IN WHICH THE VEHICLE HAD SMOKE COMING OUT AND TIRE LOOK LIKE IT WAS SPARKING.I WAS DRIVING UNABLE TO TAKE A PICTURE WHICH WOULD BE UNSAFE AT THE TIME.

THE MITIGATION SYSTEM CAUSES A 'HARD BRAKING' EVENT TO OCCUR. CAN BE TRIGGERED BY AN OVERPASS, CONSTRUCTION ZONES, TRUCK IN ANOTHER LANE, ETC. USUALLY OCCURS ON HIGHWAYS WHILE AT OUR TOP SPEED OF 65 MPH. IT WILL CAUSE A HARD BRAKE DOWN TO 45 MPH. CAN OCCUR DURING NIGHT OR DAYTIME.