KEYSTONE Complaints

View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KEYSTONE SPRINTER
    - EL PASO, TX

    I HAVE A 2012 COPPER CANYON FIFTH WHEEL, IN WHICH MY RECENT TRIP I HAD 2 BLOWOUTS. I HAVE THE POWERKING 235 80 16, DOT 83B5 GPB TIRES. IT WAS 56 DEGREES OUTSIDE, SO I DON'T BELIEVE THEY WERE OVER HEATED, AIR PRESSURE WAS SET PRIOR TO LEAVING ON TRIP. THESE TIRES HAVE LESS THAN 4000 MILES ON THEM. AT THIS POINT I AM NOT COMFORTABLE DRIVING ON THE REMAINING TIRES. WHEN TIRE BLEW OUT DID DAMAGE TO MY FIFTH WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2013 KEYSTONE MONTANA
    - OLD LYME, CT

    TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA 3900FB TRAILER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R/16E. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER'S SIDE TIRE FAILED AND CAUSED DAMAGE TO THE ALUMINUM WHEELS OF THE VEHICLE. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO WAS ABLE TO INSTALL THE SPARE TIRE. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE ALL FOUR TIRES REPLACED. THE MECHANIC DIAGNOSED THAT THE TIRES WERE NOT RECOMMENDED FOR THE TYPE OF VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE. UPDATED 12-13-13 *BF UPDATED 12/18/13 . ..UPDATED 01-10-14 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KEYSTONE RAPTOR
    - BAKERSFIELD, CA

    TOWING MY KEYSTONE RAPTOR 310TS, IN LESS THEN 4000 MILES I HAVE SEPARATED 3 POWER KING TOWMAX TIRES. TWO OF THEM WERE ON MY LAST TRIP. ONLY ONE OF THE THREE ACTUALLY BLEW OFF THE RIM (DESTROYING THE RIM). THE FIRST TIRE WAS ADJUSTED AND REPLACED BY THE TIRE MFG. THE LAST TWO JUST HAPPENED BUT I THINK IT IS TIME TO FIND A BETTER QUALITY TIRE AND I'LL HAVE TO ORDER A RIM. *TR

    Source: NHTSA WEB SITE
  • 2012 KEYSTONE RETREAT
    - INDEPENDENCE , MO

    TL* THE CONTACT OWNS A 2012 KEYSTONE RETREAT RECREATIONAL VEHICLE. THE CONTACT STATED THE ELECTRICAL SYSTEM FAILED AND CAUSED ALL OF THE ELECTRICAL EQUIPMENT TO MALFUNCTION. THE CONTACT ALSO WANTED TO STATE THAT THE SIDING SEPARATED, AND THE FLOOR BASE WAS UNSTABLE. THE DEALER REPLACED THE SIDING; HOWEVER, THE ELECTRICAL FAILURE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RECREATIONAL VEHICLE DID NOT HAVE A MILEAGE TO REPORT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KEYSTONE SPRINGDALE
    - RED BLUFF, CA

    TRAVELING ON FREEWAY AT 55MPH PULLING 2012 KEYSTONE COUGAR 1/2 TON SERIES. THE TREAD ON THE RIGHT FRONT TIRE ON TRAILER PEELED OFF CAUSING DAMAGE TO THE FENDER AND UNDER BELLY LINING AND ELECTRIC BRAKE WIRES. TIRE WERE ORIGINAL WITH LITTLE WEAR, POWER KING, TOWMAX ST225/75R15 LOAD D DOT 83B4. DROVE TO TOWN FOR A REPLACEMENT. AFTER SPEAKING WITH THE TIRE GUY HE CHECKED MY OTHER THREE TIRES AND FOUND THAT TWO WERE ABOUT TO SEPARATE AND HAD SOME OF THE STEEL BELT FIBERS EXPOSED. I HAD ALL FOR TIRES REPLACED. TIRE PRESSURE WAS CHECKED AT 62 LBS PRIOR TO TRIP AND HAD ONLY TRAVELED APPROX. 8 MILES PRIOR TO INCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2011 KEYSTONE COUGAR
    - KATY, TX

    TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRAILER. (~$2000 IN DAMAGES) HOWEVER DID NOT PAY TO REPLACE THE OTHER 3 REMAINING TIRES. 2ND INCIDENT AUGUST 14TH 2013 UPON PICKING UP THE UNIT AFTER REPAIRS WERE MADE, I DROVE APPROXIMATELY 9 MILES FROM THE DEALERSHIP AND HAD A SECOND BLOWOUT ON THE POWERKING TOWMAX TIRES AGAIN APPROX SPEED 60 MPH... THIS TIRE HAD THE SAME DOT CODE OF 0111 RESULTING IN ANOTHER $2000 IN DAMAGE. SHIPPED THE FAILED TIRE PLUS THE OTHER 2 UN-FAILED TIRES TO DYNAMIC TIRE IN BRAMPTON ON, CANADA ... THEY ARE NOW TELLING ME THIS IS CAUSED BY POSSIBLE UNDER INFLATION, SO ONE TIRE OF THE 4 HAS NO SIGNS OF WHY IT SHOULD FAIL. ... YET ~159 MILES LATER THE OTHER FAILED TIRE PLUS THE REMAINING 2 UN-FAILED TIRES "EXHIBIT SIGNS OF UNEVEN TREAD WEAR AND OVER DEFLECTION" TIRES WERE CONSISTENTLY MAINTAINED AT 80PSI SO UNDER-INFLATION WAS NOT THE CASE. AND THESE ARE THE OE TIRES FROM KEYSTONE ... SO THEY SHOULD BE RATED FOR THAT TRAILERS WEIGHT. *TR

    Source: NHTSA WEB SITE
  • 2013 KEYSTONE MONTANA
    - EMMETT, ID

    WE OWN A 2013 KEYSTONE MONTANA 3582RL 5TH WHEEL TRAILER THAT WE PURCHASED SEPTEMBER, 2012. THE TIRES WERE GOODYEAR MARATHON ST235/80R16, E RATED, DOT #1512. THE TIRES HAVE LESS THAN 10,000 MILES. ON SEPTEMBER 30, 2013, WE PULLED INTO AN RV PARK IN PENDLETON, OREGON, AND NOTED THE LEFT REAR TIRE WAS FLAT. THE ROADSIDE SERVICE, NOTED THE TREAD WAS SEPARATING AND THE SERVICE PROVIDER ESTIMATED THAT WE WOULD'VE HAD A MAJOR BLOWOUT IN ONLY A FEW MILES MORE. WE HAD THE SPARE PUT ON TO CONTINUE TRAVEL. WHEN HOME, WE TOOK THE TIRE TO A GOODYEAR DEALER AND THEY REPLACED IT WITH A 50% CREDIT NOTING THAT THE TIRE WAS HALF WORN ACCORDING TO THEIR MEASUREMENT. ON FURTHER EXAMINATION, WE TOOK THE TRAILER TO ANOTHER GOODYEAR DEALER AND THEY NOTED TREAD SEPARATION ON ALL THREE OF THE OTHER TIRES. AGAIN, TIRES WERE REPLACED WITH 50% CREDIT. THE TIRES WERE APPROXIMATELY 1 MONTH OUT OF THE FREE REPLACEMENT WARRANTY PERIOD. THE TRAILER HAS NEVER BEEN OVERLOADED; WE CHECK THE TIRE PRESSURE EVERY TIME WE TRAVEL; AND IT'S RIDICULOUS TO THINK THESE TIRES WON'T LAST BEYOND 10,000 MILES OR LESS AT $160 EACH. WE WILL NOT PURCHASE GOODYEAR TIRES AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2010 KEYSTONE SPRINTER
    - RAVENNA, OH

    TL* HE CONTACT OWNS A 2010 KEYSTONE SPRINTER WITH TOWMAX STR TIRES. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT PASSENGER AND REAR DRIVER'S SIDE TIRES BLEW. ON A SEPARATE OCCASION, THE REAR PASSENGER AND FRONT DRIVER TIRES BECAME BLISTERED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE VEHICLE AND THE TIRES WAS 100. THE CONSUMER STATED ALL OF THE TIRES WENT BACK, WITHIN 3 YEARS.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KEYSTONE RAPTOR
    - 35950, AL

    I BLEW 3 POWER KING TOW MAX ST235/80-16E TIRES ON MY 2011 KEYSTONE 3912 LEV RAPTOR. THE TIRES COMPLETELY FAILED WITH THE CAP COMING OFF IN ONE PIECE. THIS HAPPENED WITH 3 OF THE 6 TIRES ON 3 DIFFERENT OCCASIONS ALL OF WHICH OCCURRED IN APRIL OF THIS YEAR. NOTE: I FEEL ALL TOWED RV'S SHOULD BE REQUIRED TO HAVE TIRES RATED FOR OVER 75 MPH OR THEY SHOULD BE REQUIRED TO WARN ALL CUSTOMERS VERBALLY AND IN LARGE PRINT.. I FOUND OUT ST TIRES HAVE A MAX SPEED OF 65 MPH. I DRIVE THE POSTED LIMIT WHICH COULD BE 85 MPH IN PARTS OF TX. THE DEALER NEVER TOLD OF THE DANGERS ASSOCIATED WITH INTERSTATE USE WITH ST TIRES

    Source: NHTSA WEB SITE
  • 2008 KEYSTONE FUZION
    - WILLISTON, VT

    TOWING 5TH WHEEL CAMPER DOWN INTERSTATE. ALL 4 TIRES ON TRAILER DEVELOPED BULGES AND 2 BLEW OUT. DAMAGE WASN'T TOO BAD BUT CAUSED A MAJOR DISRUPTION IN TRAVEL. HAD TO BUY 4 NEW TIRES FOR CAMPER.

    Source: NHTSA WEB SITE