2022 KIA CARNIVAL Complaints

I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!

These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.

The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.

Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.

During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.

Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen

In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.

Kia issued a safety recall recognizing the power sliding doors on the Kia Carnival do not properly reverse when they encounter an object while closing. Their solution to the identified problem is to simply sound two beeps when the door closer and reduce the speed of closure. This is entirely unacceptable resolution to the problem. Adding two beeps will do nothing to protect my two year old son from having his hand mangled in the door. Now that Kia has accepted this is a safety issue, I full expect a remedy no short of fixing the problem and find the current "fix" entirely unacceptable.

Had maintenance and recall "fix" for sliding door issue done on 5/9/2023. Technicians explained to me that the actual sensor that detects when something is in the way of the door closing and in turn force the door to stop and reverse is called the "pinch sensor". That is separate from the speed of the door closing and the sound of it beeping as it closes (what the software update changes/"fixes"). They put a note to check my pinch sensor in addition to doing the software update. Even though I explained and they tested the pinch sensor, they did not do anything to change the sensitivity of that sensor. I put my arm in the door's path, letting it close until just a few inches are left, hoping that it'll detect my arm and reverse back open. It does not. I did this multiple times, same result. The second video is me just pushing on the sensor, from an angle I tried to do from inward to outward (as if I were in the vehicle reaching towards the door and pushing on that sensor). That is how the technician explained to me that the sensor works - it works to reverse if someone is "getting out of the vehicle and pushes on that sensor", it will reverse. That's good it can/will reverse that way, but I am still frustrated because there are issues with that being the only way it reverses. 1) Little kids aren't going to understand the logistics of how/where to push on the sensor "correctly", and 2) I'm more worried about how my kids get out of the vehicle, then push the close button, then reach BACK INSIDE for something (like my arm was reaching inside from the outside). Kia should recall the pinch sensor and replace with a sensor that is actually sensitive to an object being in the path of the closing door (from the outside too). Additionally, I have seen some Carnival owners post online that there doors ARE sensitive and reverse/open at the slightest touch. Since this vehicle is capable of that, Kia should fix this on all Carnivals on which it does not operate that way.

Vehicle’s horn intermittently stops working. The length of outage varies. Restarting the vehicle does not resolve the issue. Safety is at risk due to having no way to alerting other drivers of potential hazards.