2015 KIA FORTE Complaints

I want to preface this by saying my car (2015 Kia Forte5 EX) has been burning or leaking oil for a while now and no one I brought it to could ever figure out where. I brought it in for the recall check up a few months ago and they claimed to not find anything either. A couple of weeks ago I noticed a fairly loud ticking or knocking noise coming from my engine, I thought that maybe my oil was low even though I had just gotten it changed 2 weeks prior but I checked it and it was fine. Fast forward a few days and I get a prompt on my navigation screen to immediately have the car services and my check engine light started blinking. I brought it in to my local Kia dealership and today they told me that the engine is unfixable, and that they determined that it was something that should be covered under the warranty. But when they submitted the claim to Kia, Kia denied it. I am currently waiting on hold with Kia's customer service to file a complaint and hopefully resolve the issue but I thought I'd submit a claim here as well because Kia has been sued a number of times over the last decade for this exact reason.

My car consistently is running out of and low on oil which is affecting my engine and how it runs. My car did break down and now Kia is performing an engine test over 3000 miles but have not recalled the engine/car even though they've told me this is a common issue with these cars. Prior to the breakdown, there were no warning lamps or messages for me to know this was happening.

The contact owns a 2015 Kia Forte. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2015 Kia Forte. The contact stated that while driving at various speeds, an abnormal burning smell would emit throughout the vehicle without warning. The contact also stated that due to this failure, the brake lights would intermittently fail to operate as needed upon depression. The contact took the vehicle to an independent mechanic where they discovered burnt wires in the electrical box and had the box replaced; despite the replacement, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 144,000.

The contact owns a 2015 Kia Forte. The contact stated while his girlfriend was driving approximately 30 MPH, there was a knocking sound coming from the engine compartment. The vehicle then stalled without warning. Upon inspection, it was discovered that there was no oil in the engine although oil had recently been added. The vehicle was towed to the local dealer who diagnosed that the engine was damaged and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 62,000.

The contact owns a 2015 Kia Forte. The contact stated that the vehicle started smoking while stopped at a traffic light. The smoke was coming from the engine. Additionally, while driving 35 MPH, the vehicle was stopping and stalling while driving. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

The cylinder 3 connecting rod broke and shot a hole through my engine block. It also sucked metal pieces into my turbo and damaged my starter. This is the exact same issue that the 2.0 liter engines have and yet I have to pay out of pocket for my repairs. I was on the interstate going 70 mph when this happened. What if instead of shooting down, it shot back towards me? What if my child was in the car? Now Kia won’t cover this and I think they should. I took the car to multiple mechanics and not one of them told me this could happen. The check engine light kept coming on, I kept being told to replace the spark plugs and the ignition coils and it never resolved my issue. These were Kia certified dealers. Now one of these Kia certified dealers wants to charge me $13,000 to replace the engine and the turbo. That’s more than the car is worth and now I’m stuck with the car payment of a car that failed and not bc of my own doing.

Every few months my car won’t crank. I have to get it towed to the dealership. They normally change the spark plugs and it runs again. Recently, they changed the spark plugs but I was also told that I had an engine oil leak(which is very hazardous), oil is leaking onto my engine which is causing my spark plugs to burn out so quick. They claimed they didn’t know what was causing it and told me I would have to wait until my car breaks down completely before being able to know exactly what’s causing it. Informed me that changing the spark plugs is only a temporary fix and I would go through this process again(my car not cranking and spark plugs needing to be replaced).

The contact owns a 2015 Kia Forte. The contact stated that while driving at an undisclosed speed, a burning smoke odor was detected. The contact pulled over and noticed there was smoke coming from under the hood. Additionally, there were engine parts that had melted and a puddle of fluid on the ground. A bystander assisted the contact in pushing the vehicle to her residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine). The VIN was included in the recall; however, the contact did not receive a recall notification. The failure mileage was 99,880.

I recently went to the dealership to get a diagnostic's test on December 22nd, 2021. I bought the car October 14th, 2020. My vehicle had a recall on it that was issued in December 2020 and they claim it was fixed a few years ago despite the car only being 5 years old. I believe they did not fix it and sold the car to me As-Is knowing they installed a faulty aftermarket part. From my understanding, Catalytic Convertors are supposed to last around 10 years but the car was only 5 years old at the time of purchase, meaning they replaced it prior to me buying the car. I went in and they claim my catalytic converter was no good and I would have to spend $1700 to replace it. I feel like it is a money grab where they clear the codes on the vehicle, sell it knowing there are issues with no warranty, and then wait for the customer to return to pay to fix the vehicle. I believe the recall was never repaired despite them saying they did as I am having a lot of the issues customers faced with the recall and I am genuinely concerned for my safety and finances as this car cannot pass an emissions test despite them claiming it passed (again, probably cleared the codes to pass). I feel like the vehicle needs to be relooked at and repaired by them since they sold it with aftermarket parts they installed when a Kia dealership should only be repairing and replacing with genuine parts manufactured by Kia, not a third party. Again, just because they sold it "As is" with issues they potentially created should be illegal and they need to be held accountable. I will report to BBB and an consumer attorney. The engine idles and the vehicle slows down and speeds up while driving. There is a gurgling and knocking sound while the engine idles.