2014 KIA FORTE Complaints

I RECEIVED A RECALL LETTER STATING THAT MY CAR IS PART OF A RECALL INVOLVING A DEFECT IN THE ENGINE THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE AND INCREASES THE RISK OF INJURY. I TOOK MY CAR TO THE DEALERSHIP TO ADDRESS THE RECALL. THE MECHANICS AT THE DEALERSHIP STATED THAT MY VEHICLE WOULD NEED A NEW ENGINE AND THAT THE ENGINE WILL FAIL. KIA MANUFACTURER IS REFUSING TO REPLACE THE ENGINE EVEN AFTER THEIR MECHANICS HAVE TOLD ME COUNTLESS TIMES I HAVE BROUGHT THE CAR IN THAT IT NEEDS A NEW ENGINE. I HAVE HAD TO BRING MY CAR TO AND FROM THE DEALERSHIP 3-4 TIMES NOW IN THE LAST 3 WEEKS AFTER MY CHECK ENGINE LIGHT KEEPS TURNING ON AND FLASHING CONTINUOUSLY AND MY CAR WON'T ACCELERATE LIKE NORMAL AND WILL NOT DRIVE PAST 40 MPH. I HAVE TO FLOOR THE GAS PEDAL JUST TO MOVE THE CAR. BEFORE I RECEIVED THIS RECALL LETTER AND TOOK MY CAR IN TO GET LOOKED AT, I HAD NO ISSUES WITH MY CAR ACCELERATING AND HAVE NEVER HAD A CHECK ENGINE LIGHT BUT NOW ALL OF A SUDDEN MY CAR DOESN'T DRIVE. THE DEALERSHIP DAMAGED MY CAR AND ARE DENYING ANY WRONGDOING. THIS IS EXTREMELY DANGEROUS TO HAVE MY CAR IN THIS CONDITION I'M NOT WILLING TO RISK MY FAMILY'S SAFETY OR MY OWN SAFETY BECAUSE THE DEALERSHIP WON'T TAKE RESPONSIBILITY AND THE MANUFACTURER WON'T GO THROUGH WITH THE REPAIRS THAT NEED TO BE DONE FOR SAFETY REASONS AND REPLACE MY ENGINE. THE MANUFACTURER IS NOT LISTENING TO THEIR MECHANICS THAT HAVE TOLD ME THE ENGINE IS GUARANTEED TO FAIL. MY VEHICLE IS NOT DRIVABLE AND KIA WILL NOT DO ANYTHING TO FIX THE PROBLEM. I HAVE NO RELIABLE TRANSPORTATION AND THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR TO DRIVE FOR THE TIME EITHER.

AN ENGINE FIRE RECALL HAS ALREADY BEEN ISSUED RELATING TO FUEL AND OIL LEAKS FOR MY VEHICLE. ON TWO OCCASIONS I'VE TAKEN MY CAR IN FOR REPAIR SERVICE TO THEIR FIRST KIA DEALERSHIP IN SIMI VALLEY CA, AND BOTH TIMES THEY'VE REFUSED TO COMPLETE REPAIRS, SAYING THE MANUFACTURER'S REPAIR SERVERS WERE DOWN AND INACCESSIBLE FOR THE NECESSARY SERVICE. ON THE MOST RECENT APPOINTMENT (APRIL 9), THE SERVICE REP TOLD ME HE'D GIVE ME A CALL ONCE THE REPAIR SYSTEM WAS BACK ONLINE, BUT THAT CALL NEVER HAPPENED. KIA HAS NOT REPLIED TO MY REQUESTS REGARDING THIS IMPAIRMENT OF THEIRS. MEANWHILE MY CAR IS BURNING THROUGH 1-3 QUARTS OF OIL A WEEK, THOSE GALLONS OF OIL LOSS HAVE ALREADY COST ME ONE CONTAMINATED CATALYTIC CONVERTER, AND I LACK THE WORK FLEXIBILITY TO CONTINUE SCHEDULING FRUITLESS REPAIR VISITS. MY CAR HAS A FLAW THAT THIS RECALL SHOULD FIX, BUT BETWEEN THE DEALERSHIP AND THE MANUFACTURER THERE HAS BEEN AN INABILITY TO PROVIDE THAT REPAIR. THE ONGOING PURSUIT OF THOSE SOLUTIONS HAS LEFT ME AT RISK OF LOSING WORK SHOULD THIS NONSENSE CONTINUE- MUCH OF MY SCHEDULING FLEXIBILITY HAS BEEN EXHAUSTED.

THIS HAPPENED BACK IN JUNE OF 2019. I LEFT WORK NORMALLY AND NOT EVEN 2 MINUTES DOWN THE ROAD, MY CAR STARTED STRUGGLING TO MOVE FORWARD. IT WAS BUCKING AND COULD NOT ACCELERATE, BUT STILL TRYING TO GO FORWARD. THEN SUDDENLY IT STARTED MAKING A VERY LOUD TAPPING NOISE, STILL BUCKING AND THEN A LARGE POP AND THE CAR STOPPED MOVING SINCE IT DIED IN THE MIDDLE OF THE ROAD. THIS ALL HAPPENED WITHIN A MATTER OF SECONDS. SMOKE STARTED SEEPING OUT OF THE HOOD OF MY CAR. I HAD NO LIGHTS ON IN MY CAR ON MY DASHBOARD. I ALWAYS HAD FREE REGULAR MAINTENANCE(OIL ETC.) DONE AT MY KIA DEALERSHIP. I OBVIOUSLY HAD TO HAVE IT TOWED AND GOT IT TO THE DEALERSHIP SO THEY COULD LOOK AT IT IN THE MORNING. THEY SAID THEY DIDN'T KNOW WHY, BUT MY ENTIRE ENGINE HAD JUST BLOWN OUT FOR NO REASON. MY CAR WAS ONLY AT 87,000 MILES AND IT WAS JUST TOTALLED. I WASN'T WORRIED INITIALLY BECAUSE I PAID EXTRA FOR THE WARRANTY TO FIX ANY MAJOR PROBLEMS LIKE THIS, HOWEVER I CAME TO FIND OUT THE WARRANTY REFUSED TO COVER THE ENTIRE COST TO REPLACE THE PRICE OF A NEW ENGINE IN MY VEHICLE AND ON TOP OF THAT, WHEN THE ENGINE BLEW IT KILLED THE COMPUTER IN MY CAR, AND THE DEALERSHIP ALSO STRONGLY ADVISED I REPLACED SEVERAL OTHER THINGS ON THE VEHICLE. I'D HAVE TO PULL OUT MY RECEIPTS TO GIVE YOU ALL AN EXACT AMOUNT BUT WE PAID AT LEAST $5,000 - $10,000 OUT OF POCKET FOR THE ENGINE AND COMPUTER ALONE. TODAY IS MAY 8TH, 2021, ALMOST 2 YEARS LATER AND I JUST HAPPENED TO BE ON KELLEY BLUE BOOK TRYING TO SEE WHAT I CAN SELL MY GARBAGE KIA FOR. I HAPPENED TO ENTER MY VIN INTO THE RECALL CHECKER AND I COULD NOT BELIEVE MY EYES, ENGINE RECALL ISSUED LATE 2020. I HAVE NOT BEEN NOTIFIED BY ANYBODY ABOUT THIS AND PROBABLY WOULD HAVE NEVER BEEN TOLD SEEMING AS THEY ALREADY BASICALLY STOLE MY MONEY FROM ME 2 YEARS AGO. I AM REALLY HOPING YOU CAN HELP ME RESOLVE THIS AND MORE THAN HAPPY TO PROVIDE ANYTHING YOU NEED.

TL* THE CONTACT'S MOTHER OWNS A 2014 KIA FORTE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL CRANKING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE OIL LEVEL WAS EXTREMELY LOW. THE MECHANIC ALSO MENTIONED THAT THE VEHICLE WAS CONSUMING OIL INTERNALLY HOWEVER, THERE WERE NO SIGNS OF ANY LEAKS IN THE VEHICLE. THE MECHANIC ALSO MENTIONED THAT THE EXCESSIVE OIL BURNING HAD CAUSED DAMAGE TO THE CATALYTIC CONVERTER. THE CONTACT THEN TOOK THE VEHICLE TO KIA MALL OF GEORGIA (4180 BUFORD DR, BUFORD, GA 30519) WHERE THEY CONFIRMED DAMAGE TO THE CATALYTIC CONVERTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL AND THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MY CARS CHECK ENGINE LIGHT CAME ON AND THEN RECENTLY MY LOW OIL LIGHT INDICATOR HAS BEEN FLASHING. WE CHECKED THE OIL AND IT IS FINE. THEN ON APRIL 19 WHILE DRIVING DOWN THE ROAD AND MY CAR COMPLETELY STALLED OUT AND I HAD TO STEER TO THE SIDE OF THE ROAD TO SAFETY. I LOOKED AND ALL THE LIGHTS ARE LIGHT UP ON THE DASH, I PLACED THE CAR IN PARK, TURNED THE CAR OFF AND WAITED A FEW MINUTES, AND TURNED THE CAR BACK ON. I MADE IT HOME SAFELY. NOW THE ENGINE IS MAKING A FUNNY TAPPING NOISE. I HAD SURGERY SO I WAS LEAVING TO GO TO A DOCTORS APPOINTMENT TODAY, STARTED THE CAR, AND WAS BACKING OUT OF MY PARKING SPACE AND MY CAR STALLED OUT. I REPEATED THE PROCESS OF PUTTING PARK, WAITING A FEW MINUTES AND TURNING IT BACK ON, BUT WAS TOO AFRAID TO DRIVE SO I MISSED MY APPOINTMENT AND RESEARCHED 2014 KIA FORTE. THERE CAME UP AN ARTICLE ABOUT THERE BEING A RECALL ON THOSE CARS. WHEN READING AND INVESTIGATING FURTHER MY CAR IS DOING EXACTLY WHAT THE RECALL STATES. CHECK ENGINE LIGHT ELIMINATED, LOW OIL LIGHT, CAR STALLING, AND ENGINE MAKING NOISE. THEY STATE TO CALL KIA WITH THE RECALL SC200 ABOUT THIS RECALL BECAUSE OF THE RISK OF FIRE AND DEATH. I CALL MY LOCAL KIA DEALERSHIP THEY TELL ME IT'S NOT UNDER THE RECALL AND THEY TELL ME THEY CAN'T LOOK AT THE CAR FOR THE RECALL BECAUSE IT'S NOT INCLUDED. SO I CALLED KIA CUSTOMER SERVICE. EXPLAIN TO THE GIRL WHAT IS HAPPENING AND SHE TELLS ME THAT THERE IS NOTHING THEY CAN DO AND CAN'T CHECK IT FOR THE RECALL BECAUSE THE VIN ISN'T INCLUDED. I NOW HAVE A CAR I AM AFRAID TO DRIVE DUE TO THE RISK OF IT CATCHING ON FIRE OR BEING IN AN ACCIDENT BECAUSE IT STALLING OUT. THE RECALL STATES 2014-2015 KIA FORTES AND FORTES KOUPS. I HAVE A 2014 KIA FORTE THAT IS EXHIBITING ALL THE SIGNS UNDER THE RECALL, BUT ACCORDING TO KIA I'M NOT INCLUDED.

I RECEIVED A RECALL LETTER FOR MY ENGINE TELLING ME TO BRING IN MY VEHICLE IN TO HAVE IT CHECKED OUT TO BE INSPECTED AND IF NECESSARY, REPAIRED OR REPLACED AT NO COST. MY CHECK ENGINE LIGHT CAME ON SHORTLY AFTER RECEIVING THIS LETTER WHICH PROMPTED ME TO BRING MY VEHICLE IN TO VAN NUYS KIA. LONG STORY SHORT MY SERVICE ADVISOR CAME BACK EVENTUALLY, TELLING ME THAT KIA DECLINED MY CLAIM FOR HAVING TOO MANY MILES AND ALSO THAT I WOULD BE CHARGED FOR BRINGING IN THE VEHICLE, EVEN THOUGH THE LETTER EXPLICITLY SAID WOULD NOT BE. MY MAIN PROBLEM HERE IS THAT ANOTHER CUSTOMER, WITH THE EXACT SAME CAR, 2014 FORTE, TOOK HIS CAR IN WITH OVER 200,000 THOUSAND MILES AND GOT IT REPLACED WITH NO PROBLEM. NO MENTION ABOUT MILEAGE OR ANYTHING BUT THE MAIN REASON I WAS DECLINED WAS FOR HAVING 170,000 MILES WHEN THE CUT OFF WAS AT 150,000 AND I HAVE TO PAY AROUND 7,000 TO HAVE IT FIXED. THE RECALL LETTER MENTIONS NOTHING ABOUT NOT BEING ALLOWED TO BRING THE VEHICLE IN AFTER 150,000 AND EVEN IF IT DID, DOES KIA GET TO PICK AND CHOOSE WHO THEY HELP?

TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. ADDITIONALLY, THE ENGINE WOULD RUN ROUGH AND WHITE SMOKE WAS PRESENT COMING FROM THE EXHAUST TAIL PIPES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE SPARK PLUGS WERE COVERED IN OIL AND THAT THE ENGINE WAS CONSUMING OIL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ALL STAR KIA LOCATED AT 27700 JUBAN RD BLDG. 2, DENHAM SPRINGS, LA 70726 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 159,000.

MY CAR SHAKES WHEN YOU HIT THE BRAKES//DOESNT DRIVE SMOOTH AT ALL. SOMEHOW THE OIL LEAKS THROUGH THE RINGS IN THE ENGINE AND I CANNOT KEEP OIL IN IT. I REFILL THE WHOLE OIL CONTAINER AT LEAST ONCE A MONTH NOW AND PUT OIL STABILIZER IN IT. IF I GET AN OIL CHANGE, IT IS EMPTY THE NEXT WEEK.

TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7283) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND DECLINED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

I CAN NOT GET KIA DEALERSHIP TO HONOR THE CURRENT ENGINE NHTSA ENGINE RECALL FOR MY 2014 KIA FORTE! PLEASE SOMEONE HELP ME!