2022 KIA NIRO Complaints

I got my oil changed and since I picked it up, I have an EPB light on and my “auto-hold” is orange, I also can’t set my cruise control. This disables safety features on my car- adaptive cruise control.

I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools, performing recall will take too many hours). The last time I asked to speak with the service manager, who assured me he would take care of this and I would be able to come in on Friday 10/11. Given how many times I've been turned away, I called the day before to confirm, and the manager said he would call me back and never did. Repeated attempts to contact him or the dealership that day went unanswered. I would like help getting this dealership to perform the recall. Given the risk of fire or crash, I am not comfortable driving this vehicle or charging it. I am attaching copies of both the recall and the last work order I was given, where it shows once again I was asked to come back another day.

In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing from the dealer for two weeks, dealer was contacted on August 2 and recall service was scheduled for August 27 (claiming that was the first available appt.) Dealer kept the vehicle for 5 hours that day, then said the service could not be performed. Dealer said it would contact me to reschedule. After leaving messages and not hearing back from dealer, I went in person on 9-4-24. Dealer could not schedule recall service until October 7. Because this is a recall for safety issues, this repeated delay is unacceptable. I wish to put this complaint in the record regarding the disregard for vehicle safety by Aloha Kia Leeward of Waipahu, Hawai‘i. Thank you.

My right brake light keeps going out and it was “fix” before my the Kia dealership and they said it was just a lose harness but months later it has happened again, the warning light constantly comes on and the power to the light is intermittent. It is currently back into the shop to run another diagnostic

I took my car to the Dublin California Kia dealer because my car would not start or allow me to open the doors. When I had it towed to the dealer they said that the lithium ion battery under the rear seat had swollen. They said they would first address the recall for the (HCA) recall number 23V534. They completed the recall and was given the okay to replace the battery. Car was in the shop for 2 weeks. When I got the car back I didn't drive for 4 days. When I went to drive the car it would not start again. I had the car towed to Kia Vacaville, California shop. They informed me that the recall was performed incorrectly at the first dealer and that the new battery under the rear seat was swollen. The car has been in the shop for 2 weeks again. I am very concerned that this is a dangerous problem and do not feel safe driving this vehicle.

2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text stating there was no damage, but Kia wants the bracket replaced, that’s reasonable but why they want you to pay for it I don’t yet understand. I will be looking into this as that’s a key point. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nope Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer PENDING STATE BAR REP How was your safety or the safety of others put at risk? cAR STOPPED ON STRAIGHT AWAY WENT TO 63mph TO 50 VERY QUICK NO INCLINE NO DECLINE NO TURN NOONE OR NOTHING IN FRONT OR AROUND ME

The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact recently received a recall notice that stated that parts were now available. The dealer was notified of the letter but stated that parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Kia Niro Plug-in Hybrid. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's husband owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.