2004 KIA OPTIMA Complaints
View complaints related to 2004 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2004 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 KIA OPTIMA- SPRINGFIELD, MO
THE DRIVERS DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE. THE DOOR REMAINS LOCKED AS THE BUTTON AND KEY DO NOT FULLY UNLOCK IT. USING BOTH BUTTON AND KEY AT THE SAME TIME, I WAS ABLE TO UNLOCK THE DOOR AND OPEN IT. DISSASSEMBLY OF THE DOOR AND LATCH LOCATED THE PROBLEM TO BE THE DOOR LATCH MECHANISM. THE DOOR LATCH IS DESIGNED TO FAIL AS EVIDENCED BY THE NUMBER OF COMPLAINTS LISTING THIS PART. THE LEVER THAT IS MOVED INTO PLACE WHEN THE DOOR IS UNLOCKED IS BLOCKED BY THE CAM THAT IT INTERFACES WITH BECAUSE THE CAM HAS ROTATED BEYOND THE POINT THAT IT SHOULD. THIS HAS THE POTENTIAL TO TRAP SOMEONE IN THE CAR IF IT SHOULD FAIL AT THE WRONG TIME. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- RIVERSIDE, CA
DRIVER SIDE DOOR WILL NOT OPEN, ACCIDENTALLY LOCKED DOOR NOW IT WILL NOT OPEN, HAVE TO CLIMB OVER FROM PASSENGER SIDE TO DRIVER SIDE, WILL NOT OPEN FROM INSIDE OR OUTSIDE, I AM DISABLED AND IT'S VERY DIFFICULT TO HAVE TO CLIMB OVER TO DRIVER SIDE, FOR A LONG TIME NOW I HAVE LEFT THE CAR UNLOCKED FOR THIS REASON, SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM, A LOT OF PEOPLE HAVE PLACED POSTS ABOUT THIS ISSUE. IT'S NOT ONLY AN INCONVENIENCE BUT A SAFETY ISSUE. I FEEL THIS IS A MAJOR RECALL THAT NEEDS TO BE ADDRESSED AND FIXED. ANYONE IN AN ACCIDENT (GOD FORBID) IS TRAPPED, MORE SO IF THERE DISABLED, PEOPLE SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THANK-YOU *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- MAYFIELD, KY
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WAS LOCKED BUT COULD NOT BE UNLOCKED. THE CONTACT STATED THAT HE HAD TO MANUALLY UNLOCK THE DOOR WITH THE KEY IN ORDER TO GET THE DOOR TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE DRIVER'S DOOR WOULD NOT UNLOCK USING THE REMOTE OR SWITCH. ALL THE OTHER DOORS WOULD UNLOCK AND UNLOCK USING THE REMOTE OR SWITCH. UPDATED 01/09/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 KIA OPTIMA- TRUMBULL, CT
DRIVER SIDE DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. CAN'T GET OUT OF CAR UNLESS GO OVER TO PASSENGER SIDE DOOR. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- SYRACUSE, NY
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A PRIVATE MECHANIC FOR A BRAKE GRINDING NOISE WHEN HE WAS ADVISED THAT THE PASSENGER REAR CALIPER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS. 32,429.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 KIA OPTIMA- GREENSBORO, NC
DRIVERS SIDE DOOR LATCH FAILED AND WOULD NOT UNLOCK FROM INSIDE OR OUT SIDE. HAD TO EXIT THE VEHICLE THROUGH PASSENGER SIDE DOOR. VERY DANGEROUS IF THERE WERE AN EMERGENCY. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS ISSUE WITH THE SAME MAKE, MODEL AND APPROX. MILEAGE AS MINE. KIA NEEDS TO ISSUE A RECALL BEFORE SOME ONE GETS HURT. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- HAWTHORNE, CA
THE CAR WAS RUNNING FINE UNTIL AFTER A FEW HOURS OF DRIVING IT JUST STOPPED RUNNING. THIS IS THE SECOND TIME THIS HAS OCCURRED. THE ENGINE RPM DROPPED TO ZERO AND THE CAR COASTED. AFTER SITTING FOR LESS THAN AN HOUR THE CAR STARTED UP AGAIN. I TOOK IT TO THE KIA DEALER AND THEY SAID, EVEN THOUGH THE CAR HAD LESS THAN 60,000 MILES, THEY WOULD HAVE TO DIAGNOSE THE PROBLEM AND CHARGE US $200 TO DO SO, AND THE ELECTRONIC PARTS WERE NOT COVERED. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- STAR, ID
I OWN A 2004 KIA OPTIMA PURCHASED BRAND NEW. I HAVE BEEN UNABLE TO UNLOCK (OR OPEN) THE DRIVER SIDE DOOR. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE PROBLEM ACCORDED A FEW WEEKS AGO WHEN I ATTEMPTED TO UNLOCK MY CAR DOOR. ONCE I REMOVED MY KEY AND LIFTED THE HANDLE TO GET IN ALL OF THE DOORS LOCK. I HAD TO ENTER THROUGH THE PASSENGER SIDE DOOR. THE DRIVERS SIDE DOOR WILL ALSO NOT OPEN FROM THE INSIDE. THIS IS A SAFETY HAZARD AS IF I GET INTO A CAR ACCIDENT I WILL BE TRAPPED INSIDE AND COULD DIE!! I AM NOT THE ONLY PERSON WITH THIS ISSUE FOR THIS MAKE AND MODEL. AND IT APPEARS THAT THE 2003 MODEL HAS THE SAME ISSUE. AS YOU CAN SEE FROM THE FOLLOWING WEBSITES: HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK, AS WELL AS WWW.FIXYA.COM/CARS/+866401-DRIVERS_DOOR_WILL_NOT_UNLOCK THIS IS NOT AN ISOLATED INCIDENT. THIS IS CLEARLY A DEFECT THAT NEEDS TO BE ADDRESSED. PLEASE ISSUE A RECALL AS I FEAR FOR MY FAMILY'S SAFETY. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- WEST LAFAYETTE, IN
THE DRIVER'S SIDE DOOR WILL NOT UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. THE KEY WON'T WORK. I HAD TO CRAWL OVER THE PASSENGER SEAT RISKING POTENTIAL INJURY . THIS IS A SAFETY ISSUE. I NOTIFIED THE DEALER WHO SAID BASICALLY THAT IT WASN'T HIS DEALERSHIP'S PROBLEM AND TO CALL KIA CONSUMER NUMBER. I DID CALL AND HE ALSO SAID BASICALLY THAT IT IS NOT KIA'S PROBLEM, IT IS NOT A SAFETY ISSUE, AND TOO BAD FOR YOU. THERE ARE MANY DOCUMENTED INSTANCES OF THIS DOOR LATCH FAILING. IT IS A SAFETY ISSUE DESPITE WHAT THE CONSUMER REP SAID AT KIA. $50.00 DIAGNOSIS COST PLUS , WHEN THE PART FINALLY COMES IN, ANOTHER $230.00 DOLLARS. IT IS UNACCEPTABLE FOR KIA TO IGNORE THIS SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2004 KIA OPTIMA- HAMPTON, VA
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE FRONT DOOR FAILED TO OPEN FROM BOTH THE OUTSIDE AND INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 71,634.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE