2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 KIA OPTIMA- BAYAMON, PR
I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- BALTIMORE, MD
I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- SAN ANTONIO, TX
ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- JONESBORO, AR
MY FOUR YEAR OLD DAUGHTER AND I WERE IN THE CAR AND WHILE DRIVING, THE SUNROOF EXPLODED. IT WAS SO LOUD, ALMOST LIKE A GUNSHOT. A SMALL AMOUNT OF GLASS ENTERED THE CAR. I WAS DRIVING STRAIGHT, SOUTHWARD, NEAR THE OSCEOLA EXIT ON I 55. THERE WAS ABSOLUTELY NO SIGN OR EVIDENCE OF ANYTHING HITTING THE GLASS. WEATHER CONDITIONS WERE CLEAR AND THE TEMPERATURE IN OSCEOLA TODAY WAS A HIGH OF 76 AND LOW OF 68 DEGREES FAHRENHEIT.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- PORTLAND, OR
NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.
Source: NHTSA WEB SITE -
-
2013 KIA OPTIMA- EVERGREEN, AL
THE STEERING WHEEL HAS DEVELOPED A POPING OR CLICKING WHEN YOU TURN LEFT OR RIGHT. IT STOPS AFTER YOU'VE TURNED THE WHEEL MORE THAN A 1/4 TURN BUT IT FEELS LIKE THE STEERING IS NOT RESPONSIVE UNTIL YOU'VE GOTTEN PAST THAT INITIAL 1/4 WHEEL TURN. IT STARTED A WHILE BACK BUT SEEMS TO BE GETTING WORSE. IT WILL MAKE THE SOUND ANYTIME THE WHEEL IS TURNED IT DOESN'T MATTER IF YOU ARE DRIVING OR SITTING STILL.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- METAIRIE, LA
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE THE CONTACT'S AUNT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CONTINUED TO ROLL, SO THE DRIVER STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE DRIVER NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE PASSENGER OF THE VEHICLE LIFTED THE HOOD AND NOTICED FLAMES. BOTH OCCUPANTS MOVED AWAY FROM THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT FILED A REPORT AND THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- PITTSTOWN, NJ
I JUST RECENTLY HAD MY LOCAL DEALER DUE MY ROUTINE OIL CHANGE ON MY 2013 KIA OPTIMA EX. ABOUT TWO WEEKS FROM WHEN THIS WAS DONE. I STARTED TO NOTICE SOME SLUGGISH IN MY ENGINE PERFORMANCE AND THEN AFTER HEARING A LOW KNOCKING SOUND FROM THE ENGINE. I DECIDED TO CHECK THE ENGINE OIL LEVEL TO SEE IF I WAS LOW DUE TO A PAST EXPERIENCE WITH A CAR HAVING A BAD VALVE COVER GASKET. SO, WHEN I CHECKED MY OIL LEVEL ON THE DIPSTICK IT WAS BETWEEN THE LOW AND FULL LINE. THINKING THAT THIS WAS JUST MAYBE DUE TO THE POSSIBILITY THAT THE DEALER HAD NOT PUT ENOUGH OIL IN DURING THE OIL CHANGE. I JUST BOUGHT TWO QUARTS OF 5W20 ENGINE OIL TO BRING THE OIL BACK TO THE FULL LINE ON THE DIPSTICK AND NOT VISUALLY SEEING ANY SIGNS OF OIL LEAKING ANYWHERE. HOWEVER, JUST ONE WEEK FROM WHEN I ADDED THE TWO QUARTS OF OIL. I STARTED TO HEAR THE KNOCKING SOUND AGAIN AND TO FIND OUT THAT I AM DOWN 1 QUART OF OIL. I DECIDED THEN TO PARK MY CAR UNDER A PIECE OF CARDBOARD FOR A DAY AND DO A THOROUGH LOOK FOR ANY SIGNS OF OIL LEAKING IN THE ENGINE BUT, I DID NOT COME ACROSS ANY OIL LEAKING ANYWHERE. I DECIDED THEN TO DO SOME RESEARCH ON THE INTERNET TO SEE IF OTHER KIA OWNERS WERE HAVING THIS ISSUE AND FOUND THAT MANY OTHER KIA OWNERS WITH THIS GDI MOTOR ARE HAVING THIS SAME ISSUE WITH SOME OWNERS HAVE THE MOTOR SEIZE DUE TO THE ENGINE OIL BEING LOST IN THE ENGINE BY DEFECTIVE CONNECTING RODS THAT FAIL IN THE ENGINE. I HAVE EVEN FOUND OUT THAT HYUNDAI HAS A RECALL ON THIS SAME ENGINE THAT IS BEING USED IN MY 2013 KIA OPTIMA. MY CONCERN NOW IS THAT IF KIA ENDS UP ACKNOWLEDGING THIS EVENTUALLY AS A RECALL THAT THE WARRANTY WILL BE MORE THAN 10 YEARS OR 120, 000 MILES AS WITH MY HIGHWAY TRAVEL COMMUTE DAILY TO WORK I AM OVER THIS MILEAGE. I WILL BE MAKING AN APPOINTMENT WITH THE KIA DEALER TOMORROW TO SEE WHAT THEY WILL BE ABLE TO DO AND WHAT IT MIGHT COST BEFORE I LOSE MY ENGINE.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- OXFORD, KS
WHEN DRIVING ON HIGHWAY, MY STEERING WHEEL SEEMS TO STICK. I AM CONSTANTLY OVER CORRECTING TO GET IT UNSTUCK AND STAY ON THE ROAD. IT HAPPENS TO THE LEFT AS WELL AS TO THE RIGHT. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- RESTON, VA
THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.
Source: NHTSA WEB SITE