2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,340 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- Hickory, NC
I believe the steering wheel coupler is bad on my 2013 Kia Optima. It is a known issue for this year/make/model. The steering wheel is slipping and makes a clicking noise occasionally when turning.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Hiawassee, GA
The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Snellville , GA
Car cuts off while driving almost causing a accident. The brakes randomly stop working while driving also. The code says P1777 relating to the transmission/ hybrid system. Kia dealerships are charging customers to diagnosis their vehicles. Eventhough they already know this is a common problem with the hybrid cars. Also the 12v battery and hybrid battery needs to be replaced every 2 years, which is costly. The tech also advised that Hybrids are the worst cars and I should sale my car. This is unfair to customers and a waste of money. Please make this a recall and extend all warranties past 150k. This is a huge safety problem and could cause deaths in the future.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Utica, KY
The contact owns a 2013 Kia Optima. The contact stated that while a friend was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,999.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- Baton Rouge, LA
The contact owned a 2013 Kia Optima. The contact stated that after parking her vehicle in her driveway when the vehicle had caught on fire 2 hours later. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was underneath the front driver's side tire, shortly after the vehicle was engulfed in flames, and due to the proximity of the vehicle to the contact's residence, this caused siding on the side of her house to also catch on fire. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No injuries were reported. The local dealer was not contacted. The contact referenced NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA OPTIMA- Apple Valley, CA
Yesterday [XXX] as I was driving with my wife present, suddenly warning popped up: Stop the car, hybrid break system safety, not safe to drive, or something close to that, I don't recall exact words. The car started to sputter , the brake pedal lost power meaning no brake, I quickly looked at the rear view mirror, luckily there was no car coming up close to me, the car lost speed and I slowly drove into an almost vacant parking lot across Lowe's, turned the engine off. Waited 30 minutes and start the car and the issue was gone. The same thing happened almost a month ago but that time the car was parked and hybrid brake system safety popped up as I tried to start the car and went away after 45 minutes of the engine being off. Had yesterday's episode happened while I was driving on the highway two weeks ago to visit my grandsons in Fontana, I would have surly killed in an horrific accident. My vehicle is Optima Hybrid. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Bedminster Township, NJ
The white paint on my car (Snow White Pearl) has been chipping and peeling off near the windshield and rails on the side as well the hood. This is a known problem for KIA's with this particular white colored paint and KIA should really address is. Touching up just the locations it's happening in is not a fix ... The car needs to be properly repainted to fix the issue. KIA has not addressed this for customers and really need to as this happens for spanning several years and different models.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Mesa, AZ
I am leasing the 2013 Kia Optima LX through a 3rd party dealership that apparently stated in their terms and conditions that they are not responsible for doing maintenance on the car before being sold. I was on the road after getting gas when all of the sudden, the car started to slow down and my emergency check oil, engine, battery lights all came on. I was able to safely pull into a parking lot but after that, the car wouldn’t turn on. After trying to jump start the battery with another car, the engine started to smoke. We thought the alternator died. The third party dealership has their own maintenance shop and said it was alternator one day, then said it was engine the next and it manually can’t be turned over. That’s when they said because I didn’t get a software update, I didn’t have a warranty and I need to pay for the engine myself. Kia won’t help and the dealership won’t lend a loaner car for this inconvenience. I was never made aware that there were recalls on the car or a software update that needed to happen.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Fremont, CA
I came in to Oil Changers in Fremont California on 4088 Thornton Avenue on 1/8/25 to come in and get an oil change prior to my road trip to Virginia with my dad on [XXX]. I talked to the worker about getting my oil changed and was even asked whether or not I wanted a regular or synthetic oil change in which I said synthetic because it was the best option for my car's long term health. During my service of the car I was also told my car needed a coolant refill soon and oil air filter and was asked if I would like to get that as well which i said yes. When my service was done I was given my receipt of the things done as well as given my oil service sticker that I put on my windshield. After my service I continued with my life as usual the next two days before taking my trip. While on my trip I got to approximately 150 miles from Fremont California before I started to feel an unusual feeling in the gas pedal which went away for a little before eventually turning into a clicking noise around 150 miles after which immediately turned to a complete stoppage on [XXX] about 10 miles Keene. We were in the middle of nowhere in pitch black darkness waiting for my AAA insurance tow truck to come pick us up. My car engine seized up and now it need a completely new engine. I was already paying a monthly car note of 247.69 every 10th and still have a remaining balance of $5,000 left. I now couldn't drive to Virginia with my car because of an error that was not of my doing i've always tried my best to mainta0in the car to the best of my ability. The car's error forced me and my dad to get last second plane tickets to Virginia the day after [XXX] for 611.94 so I could make it to my college on time. This has caused me so much hassle and now i cant even have a vehicle for school because of something out of my control. l still have the receipt from Oil Changers that states i paid for an Synthetic oil change as well all of this information can and will be sent over to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- New Haven, CT
I bought this car for 6000$ in the month of November. I checked everything while buying the car. I did checked the oil level the engine sound its condition and transmission. I did the oil change myself after buying and once in the middle. Suddenly on Feb 16th it got stopped on the middle of the highway. After lot research I see there are thousands of complaints for the kia optima’s and Hyundai Sonata’s for their failure GDI Engines. I towed to dealership whether they could help replacing engine. They haven’t. I see there are no recalls on this car. I would like to complain regarding this incident and justice should be provided to me
Source: NHTSA WEB SITE