2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- POWDER SPRINGS, GA
REAR SEAT BELTS IN CLOTH SEAT CONFIGURATION DO NOT HOLD THE BUCKLE IN AN EXPOSED POSITION SO THAT A CHILD OR AN ADULT CAN REASONABLY OPERATE IT. MOST VEHICLES HAVE A PLASTIC SHEATH THAT HOLD THE BUCKLE EXPOSED SO THAT IT IS ACCESSIBLE. IT IS ALMOST IMPOSSIBLE TO PUT A CHILD SEAT ON THE SEAT AND THEN ATTEMPT TO BUCKLE A CHILD IN PLACE. THIS DESIGN IS A SAFETY HAZARD AS USERS WILL BE FRUSTRATED AND OMIT USING THE REAR SEAT BELTS.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- STOW, OH
SHORTLY AFTER BUYING MY BRAND NEW 2013 KIA OPTIMA LX I NOTICED ISSUES WITH THE STEERING WHEN TRAVELING AT HIGHWAY SPEEDS. WHEN DRIVING ON ANY TYPE OF HIGHWAY THE CAR WONDERS ONCE I REACH HIGHWAY SPEEDS (USUALLY 65MPH OR MORE). THE FIRST TIME I NOTICED THIS IT WAS A WINDY DAY AND I THOUGHT MAYBE IT WAS JUST DUE TO THE HIGH WINDS... BUT, I'VE NOTICED THIS SAME ISSUE EVERY TIME I DRIVE ON THE HIGHWAY, EVEN WHEN THERE IS LITTLE TO NO WIND. THE CAR REFUSES TO STAY IN A STRAIGHT LINE, CONSTANTLY VEERING LEFT AND RIGHT (EVEN ON A FLAT SURFACE). THE STEERING WHEEL BARELY MOVES, BUT THE CAR ITSELF WILL WONDER BACK AND FORTH, REQUIRING CONSTANT CORRECTION BY THE DRIVER. THE DEALERSHIP HAS REPEATEDLY SAID ITS THE SLOPE IN THE ROAD, EVEN THOUGH I'VE TOLD THEM I'VE EXPERIENCED IT ON MULTIPLE HIGHWAYS. NOW I AM NOTICING THE SAME PROBLEM AT REGULAR SPEEDS OF 35MPH AND MORE. THE STEERING WONDERS AND MY SUSPENSION SEEMS NONEXISTENT. SIMPLE TAR LINES IN THE PAVEMENT FEEL LIKE I'M DRIVING OVER POTHOLES. DEALERSHIP SAYS THEY DO FEEL A BIT OF A ROUGH RIDE, BUT SEE NOTHING WRONG WITH THE CAR. THESE ISSUES COMBINED MAKE DRIVING UNSAFE AND AT TIMES, SCARY. I HOPE SOMETHING IS DONE SOON ABOUT THE MULTIPLE COMPLAINTS OWNERS HAVE SUBMITTED ABOUT THIS ISSUE. I LOVE THE CAR, OTHER THAN THE STEERING ISSUE.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- SPRING, TX
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE GEARS FAILED TO SHIFT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE VEHICLE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,678.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- DULUTH, GA
I WAS TRAVELING ON 85 NORTH AT AN APPROXIMATE SPEED OF 70 MPH WHEN THE STEERING WHEEL BECAME REALLY STIFF AND IT WAS VERY HARD TO MOVE TO THE LEFT OR RIGHT! FINALLY IT RELEASED AND I WAS ABLE TO MOVE IT AGAIN. I DIDN'T REALLY THINK THAT THERE WAS A POSSIBLE ISSUE BUT MY FRIEND SUGGESTED THAT I SEARCH THE INTERNET FOR ANY RECALLS REGARDING STEERING. IN SEARCHING THE INTERNET I FOUND 100+ COMPLAINTS REGARDING THIS SAME ISSUE FOR 2012-2013 MODEL KIA OPTIMAS. THIS IS A REAL SAFETY ISSUE THAT CAN RESULT IN INJURY IF THE STEERING REMAINS LOCKED WHILE DRIVING! PLEASE INVESTIGATE THIS MATTER!
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- PINSON, AL
I WAS DRIVING DOWN A MODERATELY STEEP SLOPE AND WHEN I APPLIED THE BREAKS TO MAKE A RIGHT TURN I COULD FEEL A SHAKING ON THE BREAK PETAL ABOUT A 20 SECOND DURATION. THIS HAS HAPPENED TWICE. BOTH WHEN I WAS DRIVING AND MY WIFE WAS DRIVING.
Source: NHTSA WEB SITE -
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2013 KIA OPTIMA- BOYNTON BEACH, FL
I BOUGHT THE CAR WITH 17996 MILES. AFTER A FEW MILES DRIVING ON THE I-95 I NOTICED THAT THE 2013 OPTIMA HAS A VERY WEIRD STEERING PROBLEM WHILE DRIVING OVER 50MPH. IT'S VERY HARD TO KEEP IT IN A STRAIGHT PATH. YOU HAVE TO CONSTANTLY MAKE ADJUSTMENTS TO THE STEERING WHEEL IN ORDER TO KEEP ON THE CORRECT LANE. I TOOK IT BACK TO THE DEALER A COUPLE DAYS LATER AND TOLD THEM THAT I'VE SEEN MULTIPLE COMPLAINS OF THIS KNOWN ISSUE ON THE INTERNET. I'VE ALSO TOLD THEM THAT THERE IS A PATCH THAT WAS RELEASED ON APRIL 2015 BUT THEY SAID IT WOULDN'T APPLY FOR MY CAR. IT'S VERY UNSAFE. KIA NEEDS TO GIVE SPECIAL ATTENTION TO THIS ISSUE AND TAKE IMMEDIATE ACTION AS IT'S VERY UNSAFE.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- LAGRANGE, GA
MY WIFE'S 2013 OPTIMA HAS VERY STIFF STEERING WHILE ON THE INTERSTATE OR LONG STRETCH ROAD. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. THE STEERING LOCKS WHEN GOING STRAIGH AND IT FEELS LIKE IT CATCHES WHEN YOU TURN LEFT OR RIGHT. I IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE A "BREAK IN" STAGE. STILL AT 40K MILES IT'S THE EXACT SAME WAY. IT'S VERY UNSAFE. I NOTICED I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA FIXES THIS PROBLEM. MAY BE MY LAST KIA CAR!!!
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- MCLEAN, VA
I WAS DRIVING MY CAR DOWN A HILL, I HAD THE RIGHT OF WAY SO I DID NOT NEED TO ENGAGE MY BRAKES AT A STOP LIGHT AT THE BOTTOM OF THE HILL. THE EMERGENCY PARKING BRAKES AUTOMATICALLY ENGAGED FOR NO APPARENT REASON. I COULD HAVE EASILY BEEN HIT BECAUSE OF THIS MALFUNCTION. I HAD TO PULL OVER IN A PARKING LOT AND BEFORE I COULD PARK THE CAR, IT COMPLETELY LOCKED UP AS PULLED IN. I WAS FORCED TO STOP IN THIS MIDDLE OF A NARROW PARKING LOT BLOCKING CARS FROM BEING ABLE TO EXIT THEIR SPOTS. I CALLED KIA ROADAIDE ASSISTANCE, WHO INSTEAD OF GETTING ME HELP, TRANSFERED ME TO A LOCAL DEALER WHO WAS UNABLE TO PROVIDE ANY HELP. NOT ONLY DID MY CAR FAIL ME, KIA CUSOTMER SERVICE DID AS WELL. .
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- SLIDELL, LA
WIFE'S 2013 OPTIMA HAS A VERY STIFF STEERING WHILE ON THE INTERSTATE. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. ITS ALMOST AS IF THE STEERING LOCKS AT 12 OCLOCK AND IT BREAKS FREE AT ANY LEFT OR RIGHT MOVEMENT. OVER CORRECTING IS INEVITABLE. WE IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE IT'S JUST IN A "BREAK IN" STAGE. NOW AT 30K MILES IT'S THE EXACT SAME WAY. DEALER SAYS IT'S NORMAL AND WANTS ME TO PAY TO HAVE IT CHECKED OUT CAUSE THERE ARE NO RECALLS. IT'S VERY UNSAFE. I'M OBVIOUSLY NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA MAN'S UP AND FIXES THIS PROBLEM.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- WOLCOTTVILLE, IN
MY WIFE, SON AND I WERE ON THE WAY HOME FROM TOWN IN OUR 2013 KIA OPTIMA. I STOPPED AT A LOCAL GROCERY STORE TO PICK SOME EGGS AS MY WIFE AND SON STAYED IN THE CAR. I TURNED THE CAR OFF AND WENT INTO THE STORE FOR ABOUT 7-8 MINUTES, WHEN I WALKED OUT THE DOOR MY SON CAME RUNNING UP TO ME YELLING OUR CAR IS ON FIRE, YOU COULD SEE THE FLAMES COMING OUT OF THE HOOD AND BOTTOM OF CAR. THE CAR WAS A TOTAL LOSS. WHEN I CONTACTED THE KIA DEALERSHIP THEY DID NOT SEEMED TO CONCERN AND GAVE ME THE NUMBER TO REPORT. AFTER DOING SO I RECEIVED A CALL FROM KIA CORPORATE A DAY LATER ASKING QUESTIONS. THEY WANTED ME TO SEND THEM PICTURES OF THE FIRE TO DO THEIR INVESTIGATION BECAUSE THEY ONLY HAD TWO ENGINEERS WHO COULD LOOK INTO THIS. IT IS NOW MAY AND STILL I HAVE NOT HEARD ANYTHING. I HAVE MADE CONTACT WITH THE DEALERSHIP NUMEROUS TIMES AND SENT EMAILS TO KIA CORPORATE. MY WIFE & KID WAS IN THIS CAR WHEN IT CAUGHT FIRE WHILE PARKED AND NOT RUNNING AT A PARKING LOT. THIS IS RIDICULES. *TR
Source: NHTSA WEB SITE