2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 KIA OPTIMA- MARICOPA, AZ
WHILE TRAVELING IN THE MORNING TO WORK WHILE ON THE INTERSTATE, A LOUD SOUND LIKE A BOMB OR EXPLOSION OCCURRED IN MY CAR, THEN GLASS FROM MY SUNROOF FELL DOWN. MY SUN ROOF ON MY 2012 KIA OPTIMA EXPLODED. THE MINUTE THIS HAPPENED I LOOKED UP BECAUSE I COULD HEAR AND FEEL AIR FROM UP ABOVE. MY SUNROOF WAS SHATTERED IN TINY PIECES. THE NOISE BY ITSELF WAS SO STARTLING AND FRIGHTENING THAT IT COULD HAVE CAUSED AN ACCIDENT IF I WOULD HAVE REACTED TO THE SOUND SOMEHOW WHILE DRIVING. ONCE PULLED OVER, IT WAS CLEAR THAT THE GLASS SHATTERED OUT AND UP NOT DOWNWARD SO IT WAS FAIRLY APPARENT NOTHING LANDED ON TOP OF MY ROOF TO CAUSE THIS. I FILED A CLAIM WITH MY AUTO INSURANCE. HOWEVER, WITH THAT BEING SAID, I HAVE NOW RESEARCHED ON THE INTERNET THIS ISSUE AND FROM WHAT I AM READING ON LINE THIS HAS HAPPENED TO MANY OTHER PEOPLE. I HOPE YOU ARE INVESTIGATING THIS BEFORE THIS CAUSES A REAL TRAGEDY TO SOMEONE'S LIFE! PLEASE! *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- DICKINSON, TX
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUN ROOF GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,100. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- CINCINNATI, OH
VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. VEHICLE WILL DART TO THE LEFT OR RIGHT WITHOUT ANY INPUT FROM THE STEERING WHEEL. THIS HAPPENS ON PERFECTLY FLAT ROADS WITH NO WIND. STEERING WHEEL IS ALSO TURNED TO THE LEFT WHEN DRIVING STRAIGHT. DEALER SAYS EVERYTHING IN SPEC. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- NEW CASTLE, PA
PURCHASED A NEW 2013 KIA OPTIMA ON 4/30/13 AND THE CAR WANDERS LEFT THEN YOU HAVE TO CORRECT CONSTANTLY. TOOK BACK TO THE DEALER TWICE AND THEY TELL ME THERE IS NOTHING WRONG. AFRAID TO DRIVE ON HIGHWAY FOR FEAR OF HURTING SOMEONE. THE CAR HAS 400 MILES ON IT NOW. PLEASE HELP ,CHECKED ON INTERNET AND THERE ARE A LOT OF COMPLAINTS FOR THE SAME PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- SCOTTSDALE, AZ
I PURCHASED THIS VEHICLE TO COMMUTE EVERY 3 WEEKS FROM PHOENIX TO LAS ANGELES AND TRAVEL I-10. I CURRENTLY HAVE 12,000 MILES AND THE LAST 3 TIMES I MADE THE TRIP I HAVE REPEATEDLY ALMOST LOST CONTROL OF THE VEHICLE WHEN TRAVELING 70+MPH FROM BLITHE, AZ TO BANNING, CA. THE CAR DRIFTS, AND IS WORSE WITH WIND GUSTS, IT IS CLOSE TO IMPOSSIBLE TO KEEP FROM BLOWING OFF THE ROAD. ONLY WITH IMMEDIATE REDUCTION IN SPEED BELOW 70-MPH IS THERE IMMEDIATE CONTROL OF THE CAR. I CONTACTED KIA MOTOR COMPANY AND WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF THIS HAPPENING BEFORE AND TAKE IT TO MY LOCAL DEALER. I CALLED THE LOCAL DEALER AND WAS TOLD THEY HAVE NO KNOWLEDGE OF THIS PROBLEM. I CALLED A DEALER IN THE INDIO, CA AREA AND WAS TOLD THAT THEY ARE AWARE OF A PROBLEM AND TO BRING IT IN ON MY NEXT TRIP TO CA. I WAS TOLD THAT WITH THE ELECTRONIC STEERING AND ELECTRONIC STABILITY CONTROL I MIGHT NEED ADJUSTMENT OR MAYBE THERE IS A SOFTWARE UPGRADE FOR THE COMPUTER INSIDE THE CAR. THEY WOULD CONFIRM THAT "ALL COMPARATIVE VALUES" ARE SET PROPERLY WITH THE "BLACK BOX." *TR
Source: NHTSA WEB SITE -
-
2013 KIA OPTIMA- WEIMAR , TX
BY READING UP ON THE KIA OPTIMA 2013 I NOW SEE THAT THERE ARE ALOT OF COMPLAINTS ON THE STEERING. IT WILL ONLY BE A MATTER OF TIME BEFORE NUMEROUS DEATHS WILL OCCUR BECAUSE ITS CONSTANT WANDERING ON THE ROAD. IT GOES FROM LEFT TO RIGHT AND A STRUGGLE TO KEEP IT BETWEEN THE LINES. THE TROOPERS ARE GOING TO STOP YOU BECAUSE THEY WILL THINK YOU ARE DRUNK AND IT IS ALL THE CAR. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- RIVERVIEW, FL
AS VEHICLE SPEED INCREASES ABOVE 50 MPH THE VEHICLE DRIFTS RIGHT OR LEFT THEREBY REQUIRING CONSTANT STEERING CORRECTIONS. IT ALSO BECOMES A STRAIN ON MY ARM. I SPOKE TO KIA'S HQ IN CALIFORNIA AND THEY STATED THEY HAVE NOT HAD ANY OTHER COMPLAINTS. I FINALLY GOT A CASE NUMBER FROM KIA AND AM IN THE PROCESS OF TAKING IT TO THE DEALER TO SEE IF THEY CAN DIAGNOSE AND CORRECT THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- STORM LAKKE, IA
DRIVING DOWN INTERSTATE, ENGINE MADE LOUD, CLANKING NOISE. PUSHED ON GAS AND NOISE GOT LOUDER AND THE CAR SLOWED DOWN. CAR DID NOT RESPOND WHEN GAS PEDAL APPLIED. TURNED ON HAZARD LIGHTS AND WORKED WAY OVER TO OUTER LANE AND FINALLY TO SIDE OF ROAD. WAS ALMOST REAR-ENDED WHEN HAPPENED; CAR SLOWED WAY DOWN. TOWED TO DEALERSHIP WHERE PURCHASED. REPLACED FUEL PUMP BUT NOISE STILL OCCURRING. A WEEK LATER, INFORMED HAD TO REPLACE ENGINE. WEEK LATER ENGINE, AND NOW PARTS, WERE ON BACK ORDER. FOLLOWING WEEK, INFORMED BY DEALERSHIP, KIA WOULD NOT PUT NEW ENGINE IN CAR BECAUSE OVER 5,000 MILES (ONLY 6600). A REMANUFACTURED WOULD BE USED. ASKED TO SEE CAR AND ASKED IF THEY DISCOVERED WHAT WAS WRONG. ENGINE OUT OF CAR AND COMPLETELY APART. INFORMED THE "END" PISTON BROKE. LOOKED AT PISTON, AND PORTION APPEARED TO HAVE BROKEN OFF. THEY SAID THE BROKEN PART HAD FALLEN INSIDE AND WAS CAUSING NOISE. NOT HAPPY WITH KIA. DOESN'T SEEM LIKE THEY STAND BEHIND THEIR PRODUCT... *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- ODENTON , MD
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS FLICKERED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,600 AND THE CURRENT MILEAGE WAS 5,900. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- DANVILLE, IL, IL
I BOUGHT THIS CAR BRAND NEW FROM GERALD KIA IN AURORA ILLINOIS. CAR PULLS LEFT THEN RIGHT. ASSUMED IT WAS OUT OF ALIGNMENT. MADE AN APPOINTMENT AT OBRIEN KIA IN CHAMPAIGN, IL TO CHECK IT OUT ON WEDS, 5-8. MADE AP[POINTMENT ON TUESDAY, 4-30. LOOKED ON GOOGLE AND FOUND OUT THIS IS A PROBLEM ON 11,12 AND 13 OPTIMAS. THERE IS EVEN A VIDEO SHOWING THIS PROBLEM ON UTUBE. I BELIEVE I BOUGHT A LEMON. THIS IS VERY DANGEROUS, AS IF YOU LOOK AWAY FOR A SECOND, YOU COULD HIT SOMEONE HEAD ON. I WANT TO GIVE THEM THERE CAR BACK. ALSO I CAN'T GET THE PART TO COME UP. *TR
Source: NHTSA WEB SITE