2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- DUNCAN, OK
I WAS DRIVING DOWN THE STREET IN MY 2013 KIA OPTIMA WHEN ALL OF THE SUDDEN OUT OF NOWHERE, MY SUNROOF JUST SHATTERED!!! WHEN I CALLED KIA, THEY TOLD ME THAT IT WAS AERODYNAMICALLY IMPOSSIBLE FOR THE SUNROOF TO JUST SHATTER AND THAT A ROCK OR A BIRD HAD TO HAVE HIT IT. I'M NOT SURE WHAT THE AERODYNAMICS HAS TO DO WITH THE FACT THAT IT JUST SHATTERED BUT, WHATEVER. NOTHING HIT IT, IT JUST SHATTERED. IT WAS THE CRAZIEST, SCARIEST FEELING EVER. I FEEL LIKE THAT THEY THINK I'M JUST MAKING IT UP SO THAT I CAN GET THEM TO PAY FOR IT. THAT HAS NOTHING TO DO WITH IT! BOTH MY GIRLS WERE IN THE CAR WITH ME AND LUCKILY MY YOUNGEST ONLY GOT A SMALL CUT ON HER LEG. THEY NEED TO FIND THE PROBLEM!! *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- GURNEE, IL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT INDEPENDENTLY IF THE STEERING WHEEL WAS NOT HELD TIGHTLY. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE MANUFACTURER HAD ISSUED A NEW SETTING OPTION FOR THE STEERING WHEEL AND THAT THEY WOULD NEED TO INSPECT THE VEHICLE TO APPLY THE NEW SETTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 1,530. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- NASHUA, NH
VEHICLE WANDERS FROM SIDE TO SIDE. IT DOES NOT MATTER WHETHER THE ROAD IS FLAT OR CROWNED. THE STEERING IS SIMILAR AT ANY SPEED. RETURNED TO DEALER ON 11/27/2012 AND THEY ROAD TESTED THE VEHICLE AND STATED THAT IT HANDLED NORMALLY. THEY FOUND THE TOE SLIGHTLY OUT OF ALIGNMENT AND RESET. THEY STATED THAT THE VEHICLE HAS ELECTRONIC POWER STEERING AND HAS A DIFFERENT FEEL THEN A CONVENTIONAL TYPE. I AM TRYING TO CHANGE THE WAY I HAVE BEEN STEERING CARS FOR 59 YEARS. THE END RESULT IS THE CAR STILL WANDERS ON ANY ROAD I DRIVE ON. SEEING THE OTHER COMPLAINTS IN THIS FILE TELLS ME THAT THERE IS A PROBLEM WITH THE STEERING ON THESE CARS. WE NEED A FIX. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- SAN DIEGO, CA
THIS IS NOT A SAFETY PROBLEM. THE CARPET HAS WORN THROUGH (THREADBARE) JUST IN FRONT OF THE DRIVER SEAT. I ASKED THE DEALER ABOUT IT AND THE REP TOLD ME IT HAPPENS WITH DRIVERS THAT ARE SIX FEET TALL. THE SPOT THAT IS WORN IS ON A RAISED SURFACE (COVER?) OF SOME SORT. A REDESIGN TO PLACE A HEAY DUTY CARPET PIECE IN THAT PART OF THE CARPET OR REDESIGN THE REMOVABLE FLOOR MAT TO COVER THE SPOT SO IT WOULDN'T WEAR OUT THE UNDERLYING CARPET. WHAT TO DO FOR REPAIR??? *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- IMMOKALEE, FL
REGARDING TO THE PREVIOUS COMPLAINT, VEH WAS TAKEN TO DEALER ON 3/15/2013 TO ADJUST THE ALIGNMENT UNDER WARRANTY DUE TO THE ALIGNMENT ISSUE STARTING AFTER THE ENGINE WAS REPLACED AT 3,400 BY THE DEALER. LEFT THE DEALER AND IMMEDIATELY NOTICED THAT THE STEERING WHEEL WAS NOW TURNED TO THE LEFT AND THE VEHICLE WAS PULLING TO THE RIGHT. THE CAR PULLED TO THE RIGHT SIGNIFICANTLY. THE SAME DEALER WAS CONTACTED ON 3/18/13 REGARDING THE ISSUE. DUE TO THE RECENT ENGINE REPLACEMENT, ONE ALIGNMENT TRIP AND A DISTANCE OF ROUGHLY 50 MILES TO THE SHOP, THE DEALER AUTHORIZED A LOANER TO BE BROUGHT TO MY PLACE OF EMPLOYMENT SO THAT THE DRIVER COULD TAKE THE VEH TO HE SHOP. VEH WAS PICKED UP THAT EVENING AT THE DEALER AND STEERING WHEEL SEEMS TO BE LEVEL. THERE IS STILL A LEFT TO RIGHT CONSTANT HANDLING ISSUE AND VEHICLE SEEMS TO HAVE A VIBRATION UNDER 35 MPH. VEH HAS NOW SPENT 11 DAYS IN THE SHOP (9 DAYS FOR ENGINE REPLACEMENT AND 2 DAYS FOR TWO ALIGNMENTS) AND HAS BEEN OWNED FOR JUST UNDER 12 WEEKS. VEH IS ALSO SLOW/SLUGGISH LEAVING A STOPPED POSITION AND MPG'S ON CRUISE CONTROL SET AT 60MPH HAVE FALLEN FROM 33MPG TO 29.5MPG SINCE ENGINE REPLACEMENT. DATE COMPLAINT FILED: 03/13/2013 COMPONENT(S): ENGINE AND ENGINE COOLING DATE OF INCIDENT: 03/11/2013 NHTSA ID NUMBER: 10502730 MANUFACTURER: KIA MOTORS CORPORATION VEHICLE IDENTIFICATION NO. (VIN): 5XXGN4A70DG... SUMMARY: DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR
Source: NHTSA WEB SITE -
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2013 KIA OPTIMA- FORT LEONARD WOOD, MO
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SUNROOF GLASS EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE RESULTS OF THE INSPECTION WERE INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- IMMOKALEE, FL
DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- LADY LAKE, FL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED THE CONTACT THAT THEY WOULD ROTATE THE TIRES. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER LEAVING, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 75. THE CURRENT MILEAGE WAS APPROXIMATELY 1,500. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- NORTH LAS VEGAS, NV
I'VE OWNED THIS VEHICLE FOR ABOUT ONE WEEK. WITHIN THE FIRST TWO DAYS I NOTICED A SLIGHT DRIFTING OF THE VEHICLE WHILE DRIVING ABOVE 40 MPH, BUT DISMISSED IT AS BEING CAUSED BY THE HIGH WINDS THAT WERE OCCURRING DURING THAT TIME. OVER THE NEXT FEW DAYS, THESE DRIFTING EXPERIENCES LINGERED. THE WORST EXPERIENCE OCCURRED 02/14/13, BETWEEN 5:30PM AND 6:15PM, A HIGH TRAFFIC PERIOD, ON A FREEWAY WHICH IS CURRENTLY UNDER CONSTRUCTION. AFTER MAKING A LEFT TURN FROM A TRAFFIC LIGHT ONTO THE FREEWAY, I PROCEEDED INTO THE LEFT LANE. WITHIN A FEW FEET, OR ACCELERATION TO 50 MPH OR SO, THE FRONT WHEELS, BEGAN TO PULL TOWARD THE RIGHT. BOTH OF MY HANDS WERE ON THE STEERING WHEEL THE ENTIRE TIME, BUT I HAD TO STEER SLIGHTLY LEFT TO CORRECT TO AVOID GOING INTO THE RIGHT LANE. A FEW SECONDS LATER, THE SAME SCENARIO OCCURRED AS ABOVE. I NEXT CHANGED TO THE RIGHT LANE AS MY EXIT WAS NEARING. WITHIN 3/4 MILE THERE IS A SLIGHT CURVE LEFT, WHICH THE CAR HAD ISSUES CORNERING AND AGAIN LED TO MY HAVING TO STEER TO CORRECT. THIS IS SAFETY CONCERN, A SERIOUS ONE. THIS IS NOT A RANDOM, EVERY SO OFTEN OCCURRENCE. IT IS DAILY, FREQUENT, IF I TRAVEL ON A FREEWAY OR ANYTIME SPEED LIMITS ARE ABOVE 35 MPH. THERE ARE OTHER INSTANCES OF WHAT APPEAR TO BE CORNERING ISSUES. LEFT TURNS ARE AWKWARD IF YOU FOLLOW PROPER PROCEDURE FOR TURNING INTO THE LANE CLOSEST TO YOU. MOST TURNS END UP WIDE, AS IF YOU'RE DRIVING A WIDER CHASSIS VEHICLE, I.E. A PICK-UP OR SUV. THE STEERING DEFECT EVEN APPEARS NOTICEABLE UPON PARKING, AS THE STEERING WHEEL IS ALWAYS A HAIR OFF CENTER WHEN YOU PARK STRAIGHT IN A STALL OR SPACE. IN THE CITY I RESIDE IN THE STATE OF NEVADA, CONSTANT ROAD CONSTRUCTION, LANES THAT CHANGE FROM HORIZONTAL TO ZIG-ZAG EVERY FEW FEET, THE LAST THING NEEDED IS A CAR THAT HAS ANY HINT OF A FAULT WITH STEERING OR SUSPENSION. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- GULFORT, FL
CAR DOES NOT TRACK STRAIGHT WHILE DRIVING OVER 55MPH. DRIVER HAS TO CONTINUALLY CORRECT WHEEL TO KEEP CAR STRAIGHT ON ROAD. *TR
Source: NHTSA WEB SITE