2012 KIA OPTIMA Complaints

View complaints related to 2012 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2012 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 KIA OPTIMA
    - Avondale, LA

    When driving the vehicle the engine light is on & under the hood is smoking . It smells like burnt rubber or just burning something. This started happening right after the engine light came on. It’s not safe to drive my vehicle at this point

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Simi Valley, CA

    The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated after pulling up to her residence and exiting the vehicle, the contact observed that there was smoke coming from the passenger’s side headlight. The contact drove the vehicle to a local dealer where it was diagnosed; however, the dealer could not determine the cause of the smoke. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA OPTIMA
    - Santa Ana , CA

    I received a safety call notice my car was still working fine I’m waiting for the next notice according to this notice and my car breaks down still no notice said to call the number on it I did nothing, THE CAR STOPPED IN MIDDLE OF THE FREAKIN TRAFFIC ON A GREEN LIGHT ALL CARS GOING FAST BEEPING AT ME AND MY CAR WONT TURN ON ITS RAINING AND MY HUSBAND IS PASSENGER THANK GOD MY BABY WASNT W ME BUT WHAT IF SHE WAS , I expect Kia to answer and NOT CHARGE ME TO COME GET ME WHEN ITS THEIR FAULT THE CAR DOESNT WORK WHAT IF WE GOT HIT MY CHILD WOULD OF LOSTVHER PARENTS WE COULD OF REALLY BEEN HIRT SMOKE EVRYWHERE CAR STINKS LIKE ITS BURNING UP I REALLY THOUGH WE WHERE ABOUT TO EXPLODE THE WAY IT SMOKED UP AND SMELLED SO BAD CARS PASSING BY JUST THINKING YOU CANT GWT OFF AN HAVE TO STAY PUT UNTIL THEY STOP I COULD HAVE DIED

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Chula Vista, CA

    Still no remedy for fve safety recall and my car continues to smoke leaving it unable to be driven.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Wexford, PA

    I contacted the Kia dealership in Wexford, PA on November 18 regarding the HECU safety recall and was told there is no fix available. The date of the notice was November 14, 2023 and I still haven't received an update from Kia. I haven't seen the MIL or ABS illuminated in my vehicle, but have experienced a slight burning smell over the past two days. My family's safety is paramount so I'm filing a formal complaint with the NHTSA. Kia America must address this issue and provide an immediate solution.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - East Quogue, NY

    The MDPS steering motor flexible coupling on our 2012 Kia Optima has deteriorated and a metal to metal clunking noise is made when turning the steering wheel left or right. See Kia Technical Service Bulletin (XXX) dated August 2016. Stated in the Bulletin is warm ocean waters in high humidity areas from Texas to South Carolina causes the problem. Apparently, those warm ocean waters and humidity do not go further north carried by the Gulf Stream and the warmer spring ,summer and fall seasons ; up to Long Island in NY as well as up to Maine. Kia has extended the warranty from 5 years/ 60,000 miles to 10 years/unlimited mileage for vehicles in other states but not from the TSB year of 2016 when the issue was first documented. So our 2012 is not covered because 2022 is over. Please note , our car has 40,000 miles and has been garage kept. This mileage is 20,000 miles less than the 5 year warranty while the 10 year warranty mileage is unlimited. This steering part needs to be made into a mandatory recall by Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Tucson, AZ

    The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA OPTIMA HYBRID
    - Austin, AR

    The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the ABS and check engine warning light was illuminated. The vehicle was towed to a friend's residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA OPTIMA
    - Huntingdon Valley, PA

    Vehicle is under recall 23V652 for HECU short circuit issue. Vehicle was running fine, driven to local mechanic for routine oil change and inspection. MIL was on with P0445 indicating a short circuit on Purge control valve. Mechanic replaced Purge control valve which did not reset maintenance light. Mechanic investigated and found evidence of a thermal event (fire) within the wiring harness near the computer. Mechanic contacted me and I notified him of Interim Recall notice. Vehicle was towed to local Kia dealer where they will not honor recall as there is no current solution. They said they can not prove the incident was HECU without replacing wiring harness which I must pay for.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Kenneth City, FL

    The transmission automatic, shifter somehow disconnected from transmission, while driving, once it happened, stepping in gas pedal only revved engine, on highway in traffic, glided to to side of highway, and brakes did work, no transmission, dealer later stated and have dealer report, the piece that engages the trans to the shifter was defective and broke or fell off during vehicle operation, put a new 1 on, and then I could use gears again, regardless when it happened, any driver lost all power to stay, go or keep w, traffic, only attempt could be to safely get off highway.

    Source: NHTSA WEB SITE