2012 KIA OPTIMA Complaints

Door latches lock you in the vehicle, currently 67k original miles, both front door latches would not allow you to exit car, at 50-51k miles, the window must be down, and to get out, crawl out, or reach out, pull outside handle and open door, then put up window, reset latch so it aligns , close door. If cars on fire and window up from inside, you can’t get out! You will burn up w/car and passengers, because you’re trapped by door from getting out.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, she noticed smoke coming from underneath the hood of the vehicle. Additionally, the contact stated that the taillights remained illuminated while the vehicle was turned off. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

On September 27, 2023 I was driving home at 50 mph on 41st & Lynn Lane in Tulsa, Broken Arrow, OK. The car just shut down right before I had to stop at a stop sign. Not being mechanical minded the only thing I could think of was to call a towing company (AAA). I was informed to also call 911 to have a police officer come and block traffic to keep me from getting hit. It was towed to the only garage there is close to my house as the Ferguson Dealership couldn't take it at the time. It was at a place called The Garage. They at the time told me they thought it was the fuel pump and replaced it. The work was done on October 2, 2023. On November 26, 2023 I was driving home on the Cimarron Turnpike when the car just lost power. I pulled over as best I could and did after a bit get it to start again. I called my brother to see if he would follow me home as the car jerked and would only do 60 mph. I put on my flashers and my brother did follow me home. I have researched the trouble and saw a recall #147 (Kia's # I believe. it is a recall for the engine and something to do with the KSDS. Kia Dealership ( Ferguson Kia) again couldn't take the car so I took it to The Garage again and received a call from the tech that I need another motor. I am calling Kia Corp to see if they will replace it.

My car started losing its lights one by one. I lost the front right light first, then yhe right back side light, and now the brakes lights. I replaced all the bulbs and still does not work. Then my car just cut off while driving with no notification. I towed it in to Mavis. They checked and said the battery was not keeping charge. I paid to replace the battery ,belt and alternator. Four days later my check engine light, battery indicator, airbag indicator, door indicator came on and still is on.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated that his wife was driving the vehicle at approximately 35 MPH when she was she flagged by another driver that her vehicle was emitting flames under the vehicle on the front driver's side near the wheel well. The contact stated his wife was not aware of any warning lights and pulled the vehicle over and stopped. The contact stated the fire department was on scene and extinguished the fire. The vehicle was towed to a local dealer, the contact had no information on the diagnosis by the dealer. The vehicle was repaired. The failure mileage was approximately 116,000. The contact related the fire to the current NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the vehicle was recently returned to the dealer due to engine failures. VIN tool confirms parts not yet available.

THE ENGINE QUIT WHILE ON THE HIGHWAY TO MY HOME. I WAS DOING THE SPEED LIMIT OF 75 MPH WHEN I HEARD A NOISE AND THE CAR STARTED LOSING SPEED. I COULD BARELY PULL TO THE SHOULDER OF THE ROAD. THERE WAS A LOT OF TRAFFIC AND THOUGHT I WAS GOING TO BE HIT BEFORE GETTING PULLED OVER. I THEN NOTICED THE ENGINE LIGHT WAS FLASHING. I HAVE HAD NO TROUBLE UNTIL YESTERDAY, NOV. 26, 2023. I HAD TAKEN MY CAR TO THE DEALERSHIP FOR RECALL #SC147. WHETHER IT HAD BEEN TAKEN CARE OF I WAS NOT TOLD. I ALSO WAS NOT TOLD THE ENGINE COULD BE REPLACED AT THEIR EXPENSE. THE REPAIR DATE WAS 11/22/2017.

A piece of carbon build up was caught on the exhaust valve not allowing it to close and causing no compression. The carbon build up is known in every kia engine as everyone knows they came out the factory with defects. With the exhaust valve burnt it scored the cylinder and none of it is covered under the extended warranty and I have seen many people with the same problem and all the dealership does is grind off the burnt oil on the exhaust valve and return it to the costumer while it is a ticking bomb. It is known to the dealership that this is a defect in the engine and which they told me on the phone while all calls are recorded. There was no sign that this was going to happened to the car. I was driving and the next second the car is shaking violently with the engine light on.

The contact owns a 2012 Kia Optima. The contact stated while driving 65 MPH, he noticed that there was smoke inside the cabin. The contact stated that while making a turn, a significant amount of smoke and heat was coming through the A/C vents, causing him to recline the seat. There was no warning light illuminated. Additionally, the brake pedal was depressed, but the vehicle failed to respond. The contact pulled to the side of the road and shifted from drive (D) to reverse (R) until the vehicle stopped. The contact then parked and turned off the vehicle, grabbed his belongings, and immediately exited the vehicle. The contact stated that the front end of the vehicle caught on fire, exploded, and collapsed as he was running away from the vehicle. The fire department extinguished the fire, and a fire department report was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to the dealer. The manufacturer was notified of the failure, and a case was opened. The manufacturer sent a field inspector, who inspected the vehicle and determined that the failure occurred due to a damaged serpentine belt. However, the contact stated that an independent mechanic had replaced the serpentine belt 11 days prior to the incident. The vehicle was towed to the contact's residence, where it remained. The independent mechanic inspected the vehicle and confirmed that the serpentine belt was not damaged. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) that he related to the failure. The contact followed up with the manufacturer, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 215,500.

I always smell like something burning and melting at the engine And the engine light sign appears and the maintenance light also