2012 KIA OPTIMA Complaints
View complaints related to 2012 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2012 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA OPTIMA- Washington, DC
The contact owns a 2012 Kia Optima. The contact stated while driving approximately 20-25 MPH, the vehicle stalled inadvertently in the middle of the highway. The contact was unable to restart the vehicle after several attempts. The check engine warning light was illuminated. The contact was able to push the vehicle to the side of the road with the assistance of the Police Officers. The vehicle was towed to the contact’s residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 248,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA HYBRID- Philadelphia, PA
The contact owns a 2012 Kia Optima Hybrid. The vehicle had previously been serviced under NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, causing the wheels to seize and the vehicle came to a complete stop in a ditch. The passenger's side fender was damaged from the failure. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to a dealer. The vehicle was then towed to the dealer, where it was diagnosed with bearing damage to the bottom of the engine. The dealer informed the contact that the engine needed to be replaced however, the extended warranty only covered the top of the engine and not the bottom of the engine, where the failure had occurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Arlington, TX
My car was put down for a recall awhile back i took it to kia because i was recently have a problem with it so i thought it could be the recall, but it wasn’t i told them since my car has already been there 2 weeks can they just replace the recalled engine they said no they wouldn’t do it unless my car actually malfunctions so they put a knock sensor and updated my vehicle ever since then i’ve been having problems and my car sometimes on the high way will not accelerate and will stall and jerk badly which is EXTREMELY DANGEROUS also recently my car is malfunctioning error “ old codes “ which didn’t make sense to me or the repair service people at KIA
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Acworth, GA
The anti lick brake symbol is showing on my dash board this has happened for about 4 weeks
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Holland, MI
The contact owns a 2012 Kia Optima. The contact stated that while driving at 30 MPH, the steering wheel made clicking sounds whenever turned. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 KIA OPTIMA- San Jacinto, CA
A few months ago the paint on my car begin to bubble, chip, and peel away. The paint color is Snow white and I have been informed of and read a lot about de-lamination occurring in the pearl and snow white paint of some Kia models. The car has not been involved any accidents and is in great condition aside from the unknown cause of the paint chipping.
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- woodside, NY
Knocking on the engine began and car stopped suddenly. Smoke started coming out of the engine bay and also from the vents inside. Severe engine knocking when accelerating. Smoke all over inside detected and very scary situation arose.
Source: NHTSA WEB SITE -
2012 KIA OPTIMA HYBRID- St. Louis, MO
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while driving the RPM decreased to 1,000 RPM. The check engine and brake warning lights were flashing. The contact was able to pull over to a safe location. The vehicle was towed to the local dealer and diagnosed with engine failure. The mechanic retrieved DTC: P26. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Hemet, CA
The contact owns a 2012 Kia Optima. The contact stated that while turning the steering wheel in either direction, the steering wheel seized in either direction with the electric power steering warning light illuminated. The contact had initially taken the vehicle to the dealer however, the mechanic was unable to diagnose the cause of the failure. After multiple repeated failures, the contact took the vehicle back to the dealer and the mechanic duplicated the failure. The vehicle was diagnosed with a defective steering column. The manufacturer was notified of the failure but there were no recalls on his vehicle. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Waterloo, IA
My engine failed. Dick Withams here in Waterloo, IA was paid by Kia to replace engine for free due to my warranty. Dick Withams rushed the process and allowed me back on the road with no coolant plug( which was detected immediately) I returned the car and Dick Withams attached a plug so my coolant wouldn't spill over on the ground. Every time I pressed my brakes THERE WAS A HORRIBLE SOUND LIKE MY DRIVE AXIAL WAS NOT PUT TOGETHER WHEN Putting the engine back. Kia is allowing Mechanics to fix these recalls of MAJOR SAFETY ISSUES FOR myself and my family. I then returned vehicle to Cedar Falls, IA Dick Withams to fix issue Friday morning. They have yet to communicate anything with me. Now I'm just without a vehicle even though it's covered under warranty. It should be against the law for the car dealership to return a recalled engine without driving the car to see if they rushed the service and failed to put vehicle back together CORRECTLY.
Source: NHTSA WEB SITE