2016 KIA OPTIMA Complaints

The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 5 quarts of oil for every 5,000 to 7,000 miles driven. Additionally, the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle accelerated quickly. The vehicle was taken to the dealer for an oil change, and the dealer informed the contact that the vehicle was consuming an excessive amount of oil and that there were no leaks found. The manufacturer was not made aware of the failure. The failure mileage was unknown.

There's an oil consumption problem... I'm burning through a quart of oil about every 300 miles. there are no leaks. Just burning the oil way too fast... There's been numerous people with this problem and no one has issued a recall... The car started doing this at around 60,000 miles. there's still plenty of life on this engine. It should in no way be burning this much oil... We need help. I was told it's part of an investigation already... We need this to be labeled a recall... This is not normal and thousands of people are having this problem with this model 2016 Kia Optima LX

5/9/23 appointment for 4 recalls -completed 2 and ask if we could bring back next day to finish and we said no because granddaughter in school so service manager said important to get it back in and finish and sent granddaughter home with car 5 days later while driving car caught on fire and lost brakes and transmission and swerved into vacant parking lot smoke and flames coming into car and girls had to jump while car was still moving both girls checked on sight for smoke inhalation. 15 year old had to go to emergency room for road rash and nerve issues. we have documents ,911 tapes, videos, text ,,,witnesses, pictures. very negligent on service dept. for sending car out without completing issues. we came ready to leave it but they sent it out.

My complaint is regarding the rear windshield, which came with the vehicle when I purchased it new in 2016 from a Kia dealership (Santa Fe Kia, Santa Fe, New Mexico). The Optima has never been in an accident. Over the last several years, the rear windshield has become increasingly blurry making it difficult to see traffic behind me. This situation is worse particularly at night. The blurriness is both from the outside looking in and inside looking out. I have called several Kia dealers and they claim that they are not aware of the problem, and have told me that the windshield is not warranted.

2016 KIA Optima is burning excessive oil. Current mileage ~85K, under power train warranty. The KSDS S/W upgrade has been done. Took car to KIA dealership. Tested twice and confirmed 1/2 quart and 3/4 qt burned in 1000 miles. Limit for service was >1 qt in 1000 miles, so no action taken. Question #1. How/where was this limit established? Clearly hear a knocking sound and blue smoke out the tailpipe upon starting. A copy of video showing the tailpipe smoking was submitted to KIA. The internet references a class-action suit for this problem and NUMEROUS complaints. Question #2: Why has NO recall been initiated for this problem across numerous models and several years, anyone with a 4-cyl GDI engine? Maintenance interval is 7500 miles for each synthetic oil change. This means I will put in more than 5.5 quarts of oil between oil changes??? And this is NOT a problem??? Question #3: Why is this NOT an EPA pollution issue? Finally, the KIA dealership told me to come back in, if the problem exceeds the >1 qt per 1000 mile limit. I asked and there is NO extension of the 100K power train warranty, (in 15K miles) so after 100K, any engine repair/replacement would be at my cost. At 85K, my resale value has plummented and 2-3 nonKIA dealerships that I have spoken to about a trade-in are NOT interested in this car as a trade-in. Question #4: HOW does this NOT qualify as a RECALL? -1) Class action lawsuit on record? -2) Known problem over several years/models with the 4-cyl engine? -3) Engine seizing and shutting down due to oil loss seems like a safety issue to me? Final QUESTION: How do I get involved (after the fact) with the Class action lawsuit? I seem like I'm in suspended animation, e.g. won't fix it, can't trade it, WHAT A MESS!

Car has been consuming too much oil and burning spark plugs all the time since car was at 80k miles. Car was covered under a bumper to bumper 100k mile warranty. Now at 136k, dealership is now doing oil consumption test, but even if we fail this test, new engine will not be installed. Dealership is saying they “got in trouble” for replacing too many engines and now an inspector has to come out to inspect the engine, which is only once every 2 weeks. Kia will not pay for rental car and car has to stay on lot until inspected, and will only pay for rental car after inspector looks at car. We were also told that unless the car throws a knock sensor code, throws a rod, or locks up, engine will not be replaced and we will have to pay for all repairs. We are the sole owners of the car, and all updates/recalls have been done at dealership. Dealership even told us to “run the car with no oil, let the engine lock up, and then replace the oil before bringing it to dealership” and that doing this will ensure a replacement engine. We also have the lifetime warranty on the engine, but Kia will not honor it unless we throw a knock code, throw a piston/rod, or engine locks up. This is a HUGE safety hazard not only for us driving, but for others on the road as well. We add no less than 2 quarts of oil per week and change at least one spark plug a month.

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH the vehicle lost motive power and decelerated to 5 MPH. The contact depressed the accelerator and the vehicle started to vibrate but failed to respond as needed. The contact was able to drive the vehicle to her residence at 5 MPH. The contact stated that the failure reoccurred several times and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The dealer replaced the spark plugs and the battery. The vehicle was repaired; however, the dealer informed the contact that any repairs related to the recall would only be performed if the engine failed. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.

Headlights will randomly turn off when driving. I then have to quickly turn the headlight switch from auto to off to on to get them to come back on. There are numerous complaints online regarding this very same problem with Kia Optimas and other Kia vehicles. This is extremely dangerous.

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing. The contact stated that smoke was coming from underneath the hood and an abnormal knocking sound was coming from the engine compartment. The contact stated that he pulled over, stopped, and had the vehicle towed to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact had previously had a software upgrade for the knock sensor performed; however, the dealer stated that the engine had already suffered engine block damage and the vehicle did not qualify for an engine replacement. The manufacturer had been informed of the failure. The failure mileage was 138,769.

A straight line crack about 4 inches long appeared suddenly on my dash. The crack is directly over the dash mounted airbag. The car has been parked in my garage since I bought it new in 2016. In addition, my work location has an employee garage so it is hardly parked out in direct sun. It is in mint condition. I took the vehicle to the local KIA dealer and they said it was not covered by the warranty. My concern is that the crack may impede the deployment of the airbag in a critical situation. I feel it should be investigated because there are a lot of exact same complains on the internet concerning a crack at the same location.