2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,340 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- Westlake village , CA
SAME STORY OVER AND OVER 2013 WHITE PEARL PAINT GARAGE KEPT, NO ACCIDENTS AND PAINT IS LITERALLY CHIPPING AWAY SIDE OF THE CAR DOOR ROOF ABSOLUTELY APPALLING. KIA THE FACT THAT KIA HAS THOUSANDS OF THIS COLOR ON THE ROAD IS EMBARRASSING FOR ALL THE LOYAL CUSTOMERS THAT HAVE TO DRIVE THEM. KIA KNOWS THAT ALL OF THEM WERE PAINTED WITH NO PRIMER. CHEAP PAINT SPRAYED ON BARE METAL AND HAS LEFT ALL OF US STRANDED. THIS CLEARLY IS A COMPANY WITH NO INTEGRITY OR CARE FOR CUSTOMERS LET ALONE OUR LIVES .THIS NEEDS CLASS ACTION LAW SUIT
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Wilmington, DE
The following information was stated in the repair report to the Kia Dealership Service Dept.: 09:49 10NOV23 12:18 10NOV23 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A CUSTOMER STATES CLICKING NOISE IN STEERING WHEEL WHEN TURNING WHEEL, STEERING DOES NOT SEEM AS RESPONSIVE SINCE NOISE STARTED...CLIENT INFORMED OF 200.00 STARTING DIAGNOSTIC CHARGE...CLIENT OUT OF WARRANTY FOR WTY006 WARRANTY EXTENSION FOR FLEX COUPLER.... IF IT IS POSSIBLE FLEX COUPLER CAUSING STEERING WHEEL ISSUE, CLIENT HAS PART ON PASSENGER FRONT SEAT KI REPLACED FLEX COUPLER 2046 CKI 400.00 400.00 PARTS: 0.00 LABOR: 400.00 OTHER: 0.00 TOTAL LINE A: 400.00
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Calhoun, GA
I have a snow pearl white kia that the paint started chipping off and is continuing to do such all over the vehicle. There is an area on the hood with rust starting where the paint starting chipping first. I have contacted kia and the rep looked for recalls but there were non for paint. The warranty was only for 3 years on the paint but the issue didn't start happening till after that. I have seen other SWP colored kia's with the same issue and there is a forum on FB with many other kia owners having the same problem. The prominant color seems to be the white one's but others are affected as well.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Ridley Park, PA
suddenly while driving, vehicle produced a hybrid system warning light to stop driving immediately and do not drive. Next warning said to check breaks. Following the warning I tried to park, the car then rolled backwards, while foot was on breaks. breaks did not work! I immediately put the car in park and turned the car off. Car was then towed to dealership. When vehicle arrived at dealership warning light was no longer displayed. Dealership flushed out Break fluid and replaced break fluid. Car was picked up and while driving home (luckily was exiting highway) while getting off the ramp warning light came on again, had to stop vehicle in middle of road and place car in park afraid there would be no breaks. I waited with my Hazzard lights on as cars passed. Once the road was clear, I proceeded to attempted to pull car closer to the side of road to get out of lane. As breaking to park vehicle on side edge of road, loud crunching noises were heard and had to place the car in park. Left vehicle running this time while having it towed back to the dealership instead of turning it off this way they could see the issue at hand. When tech witness the issue, I was told the car was unsafe and that it was the break module or also known as Hydraulic Electronic control Unit.. Furthermore I looked up information on this issue and my Make & Model and year of my vehicle is listed on Part 573 Safety Recall Report 23V-652, page 3. Also Report shows parts: Component Name 1 : HECU Component Description : Hydraulic Electronic Control Unit Component Part Number : 58920-***** and also part number 58910- Although my vehicle vin number does not currently show a recall for this part, report also states VIN numbers will be released to dealerships November 10th 2023 and to the vehicle owners November 14th 2023. Not sure that my vehicle will be included but this definitely is a safety issue. If this would have been on the highway it could have caused an accident. This is not safe for anyone.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- New York, NY
While driving on highway, loss of acceleration/power, all lights appeared on dashboard. Pulled over, turned off engine. Restarted engine and power/acceleration was restored.
Source: NHTSA WEB SITE -
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2013 KIA OPTIMA- Baton Rouge, LA
THE HEADLIGHTS ON THIS VEHICLE IS EXTREMELY DIM. I have changed the bulbs and you can not see out of this vehicle at night. I have checked to see if there is a recall or something. A lot of people have issue with this year make and model of this vehicle. The other problem I am having is the paint peeling with the Snow white color of my vehicle. Large spots of paint is coming off and missing. this vehicle is kept under the carport. Yet, large spots of paint comes off.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Bradley, IL
The MDPS FLEXIBLE COUPLING is needing replaced due to the play and knocking and chewing up of the plastic part and my local service center says its not covered. i gave the the nhtsa kia tech bulletin info when i scheduled my appt and was told yes its covered. they called today and said no its not because its 10yrs from the date of purchase and i said no it says 10yrs from the date of service. this was just diagnosed in the last month after spending money replacing other things thinking that was the cause. i just want the replacement that kia said they would cover.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Sacramento, CA
Brakes warning - Hybrid System warning caused brakes to fail twice while driving. Luckily no accident occurred. Have been told by mechanic that same part is recalled for non-hybrid models of the same car, however hybrid models do not have recall, even though it is the same exact part that is failing as recalled models.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- chesapeake, VA
The paint on my pearl white kia optima is peeling badly, primarily on the hood but now its starting to peel near the doors.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Berry Creek, CA
The contact owned a 2013 Kia Optima. The contact stated that while parked, the contact noticed smoke coming from the hood and went to open the hood but could not because the latch had melted. The contact went to get an extinguisher but the flames were too aggressive. The vehicle had exploded twice while waiting for the fire department. The fire department extinguished the fire. A fire department report was filed. No police report was filed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under a recall. The failure mileage was approximately 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE