2011 KIA OPTIMA Complaints

View complaints related to 2011 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA OPTIMA
    - MARLBOROUGH, MA

    I WAS DRIVING IN HIGHWAY IN JULY 2017. THE STEERING WHEEL WAS DRIFTING AND SLIPPERY. IT WAS ABOUT 84,000 MILES IN IT. SO, I BROUGHT MY CAR IN KIA DEALER. THEY SHOWED ME WORN OUT STEERING COUPLING. I ASKED THEM TO CHANGE STEERING COUPLING ONLY BUT THEY CHANGED WHOLE STEERING WHEEL COLUMN AND CHARGED ME $1,402. HOWEVER, I FOUND THAT KIA EXTENDED WARRANTY FOR 10 YEARS/UNLIMITED MILEAGE IN 2016. I AM NOT SURE WHY THEY CHARGED ME FOR STEERING ISSUE. I COMPLAINED KIA MOTORS AMERICA AND SENT ALL INFORMATION THAT I HAVE INCLUDING THE BILLS. THEY DID NOT RESPOND ANY LETTER YET. I LIKE TO HAVE MY MONEY BACK. ANOTHER ISSUE THAT I FOUND IN MAY 2018 WAS FAST ENGINE OIL BURN OUT. I WAS DRIVING TO WORK IN HIGHWAY AND ENGINE OIL WARNING SIGN WAS BLINKING. SO, I IMMEDIATELY PULLED OVER AND CHECKED ENGINE OIL LEVEL. IT WAS ALMOST GONE AND SO DARK. THE DEALER JUST CHANGED ENGINE OIL A FEW MONTHS AGO AND LESS THAN 3,000 MILES DRIVEN AFTER THAT. I FILLED UP 3 QUARTS OF BLENDED ENGINE OIL AND CHECKED EVERY OTHER DAY. ABOUT TWO WEEKS LATER, IT LOOKS THE LEVEL OF ENGINE OIL WAS WAY LOWER (ABOUT 1 AND HALF QUARTS WERE GONE). I CALLED THE DEALER THAT THEY SAID IT WAS ONLY ENGINE OIL BURNING ISSUE NOT ENGINE FAILURE. THEY SAID IT WOULD NOT COVER BY RECALLS. I CHECKED LOTS OF COMPLAINING ABOUT ENGINE FAILURE ISSUE FROM THE INTERNET. BASED ON THAT IN MANY CASES THE ENGINE OIL BURN OUT ISSUE HAPPENED BEFORE ENGINE FAILURE. I STRONGLY THINK THAT KIA SHOULD INSTALL NEW ENGINE UNDER WARRANTY OR RECALLS BECAUSE I REALLY CONCERN ABOUT ME AND FAMILY'S SAFETY.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - HOCKESSIN, DE

    HEADLIGHTS ARE USLESS. THEY ARE SO DIM YOU CAN'T DRIVE THE CAR AT NIGHT AT ALL. THIS IS GOING TO CAUSE A ACCIDENT.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - FAIRFIELD BEACH, FL

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. IN ADDIITON, THE CHECK ENGINE, TIRE PRESSURE, OIL, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PHIL SMITH KIA (4250 N FEDERAL HWY, LIGHTHOUSE POINT, FL 33062, (954) 545-7200) WHERE A GDS TEST WAS DONE, BUT THE ENGINE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,454.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA HYBRID
    - CHANDLER, AZ

    DRIVING ON RAMP TO I10 IN CHANDLER AZ , SUDDENLY I'VE LOST POWER ON THE CAR, NO WARNING LIGHTS ON OR ANY SOUND HEARD .I COAST TO THE EMERGENCY LINE AND TRY TO START THE ENGINE AGAIN BUT NOTHING HAPPENED. AAA TOW THE CAR TO KIA DEALER AND THEY SAID THE ENGINE IS SEIZED. ONLY 64000 MILES . NO WARNING LIGHTS ON , NO ENGINE CHECK LIGHT ON .

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - COLUMBUS, GA

    MY 2011 KIA OPTIMA HEADLIGHTS ARE SUPER DIM. I CAN BARELY SEE WHAT IS IN FRONT OF ME AND THE BULBS CONSTANTLY GO OUT. I HAVE HAD TO REPLACE 4 BULBS (2 ON EACH SIDE) WITHIN A 2 YEAR TIME PERIOD. I HAVE TO DRIVE WITH MY BRIGHT LIGHTS ON WHEN ITS DARK BECAUSE YOU CAN BARELY SEE IF YOU DONT.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - GARDEN GROVE, CA

    MY KIA OPTIMA 2011 HAS BEEN HAVING MAJOR ENGINE PROBLEMS BUT THE DEALERS ARE GIVING ME THE RUN AROUND THEY KEEP ON MAKING THINGS UP THEY SAID THEY DRAIN OIL TO CHECK FOR METAL PARTICLES IN THE OIL.N THEY SAID THEY DID THE SC147 RECALL I WENT TO GO PICK UP MY CAR. I CHECKED THE MOTOR OIL IT WAS DARK N DIRTY MEANING THEY NEVER DRAINED THE OIL AFER THEY TOLD ME THAT MY CAR HAD PAST THE TEST .THEY SAID THEY CAN HEAR THE KNOCKING NOISE BUT N ORDER FOR THEM TO ASSIST ME FURTHER I WOULD HAVE TO AUTHORISE FOR THEM TO TEAR DOWN THE ENGINE.IBUT I WOULD HAVE TO PAY OUT OF MY POCKET IF ITS NOT THE ENGINE SOMETHING REGARDING THE RECALL ENGINE FAILER PROBLEM.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - RALEIGH, NC

    SATURDAY, MAY 5, 2018, WE WERE DRIVING EAST ON I-85 IN GREENSBORO, NC WHEN WE HEARD WHAT SOUNDED LIKE A GUNSHOT, AND THEN GLASS WAS RAINING DOWN ON US WHEN THE SUNROOF EXPLODED. THE SUNROOF HAD BEEN OPEN THE ENTIRE DAY. IT WAS OVERCAST AND MID 80'S WITH LOW HUMIDITY. WE HAD THE SUNROOF TILTED OPEN AND THE SUNSHADE PULLED BACK.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - MELROSE, MA

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE AND THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - MICHIGAN CITY, IN

    THERE IS AN ACTIVE RECALL ON MY KIA OPTIMA 2011 AND I NEVER RECEIEVED ANYTHING IN THE MAIL TO SERVICE IT. THE ENGINE SHAKES A LOT WHEN THE CAR IS IDLE. WHO DO I CONTACT WITH INFORMATION ABOUT THIS RECALL?

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - KANSAS CITY, MO

    TAKATA RECALL- WHILE TRAVELING TO WORK GOING 40MPH I ATTEMPTED TO SLOW DOWN MY CAR APPROACHING A RED LIGHT ON BURLINGTON AVE/ MO-9. AS I PRESSED THE BRAKE PEDAL, THE BRAKES MADE A THUMPING NOISE BUT DID NOT SLOW OR STOP THE CAR. I LIFTED MY FOOT AND PRESSED DOWN ON THE BRAKE PEDAL AGAIN, AND AS BEFORE THE BRAKES MADE A THUMPING NOISE BUT DID NOT SLOW OR BRAKE MY VEHICLE. THERE WERE CARS STOPPED AT THE RED LIGHT THAT I WAS APPROACHING THUS I TURNED MY WHEEL TO THE RIGHT AVOIDING HITTING THE CARS AT THE RED LIGHT, JUMPED THE MEDIAN, AND CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES HAVE BEEN TOTALED OUT.

    Source: NHTSA WEB SITE