2013 KIA OPTIMA Complaints

In March 2023 car stopped in the middle of an intersection with no warning. “Hybrid system warning” on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the “Hybrid system warning” came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia “fixed.” I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.

Own a 2013 Kia Optima SXL with snow white paint. It is peeling horribly around the windshield pillars, and the roof. There are a few other smaller spots starting to chip away as well. This vehicle has been almost exclusivly garage kept. I have read this is a common issue experience by Kia owners with this paint specifically. Please investigate and issue a proper recall for these vehicle owners.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the contact noticed that the vehicle had needed an oil change frequently. No warning light was illuminated. The vehicle had been diagnosed by the dealer and confirmed that the vehicle was consuming an excessive amount of engine oil. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

NO ACCIDENTS!!! To the National Highway Traffic Safety Administration (NHTSA), Subject: Concerns regarding Kia America's handling of vehicle recalls I am writing to express deep concerns regarding the service and responsiveness of Kia America, particularly in relation to several recalls on my vehicle. There are currently eight outstanding recalls on my vehicle. To address these issues, I brought my car to Kia Jim Ellis in Kennesaw, GA. Following the inspection, I was presented with an estimate of approximately $3,000 for engine repairs. Surprisingly, upon the car's return, I found it had less than a quart of oil. While the dealership did later acknowledge this oversight, such a lapse is deeply concerning. Additionally, the written report from the dealership noted that one of the required parts for the recall repair was missing and had been ordered. However, this was not verbally communicated to me, and the car was handed back as if all repairs had been completed without any cautionary note or indication of when the missing part would be installed. A particular recall that has caused me significant concern pertains to the engine. I've understood that the defect can lead to the engine locking up, which could pose a serious hazard on the roads. Despite expressing my apprehension, the service technician simply advised me to return the vehicle if any noticeable issues arise, including if the engine locks up. For clarity and emphasis on the importance of the recalls, I provided the technician with a detailed letter. Furthermore, I've encountered hurdles when attempting to communicate with Kia America's support at 800-333-4542. After documenting my concerns, a representative transferred my call to a supervisor for resolution. Regrettably, the supervisor expected me to reiterate the previously documented issues and disconnected the call when I referenced the ticket. Dear Kia, recalls have been created to avoid accidents

The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.

My 2013 Kia Optima sunroof exploded as I was at a stop, about to turn into work. I experienced a pop and had glass falling on me within seconds. There were no recent rock experiences and the road was completely clear. After dealing with the initial clean up, I drove to an auto glass shop to have it professionally removed. The glass was bowed and left with a large hole, almost like it had just exploded due to pressure or a faulty piece. I almost always have my daughter with me and I’m SO grateful she was not in the vehicle. This could have resulted in injury or even a collision due to the terrifying nature of glass shattering above you. My insurance does not cover comp, however I do work for an insurance agent and he did view the damage. No claim can be filed as the repair and replacement for the damage has to come out of pocket.

In past year replace Shock Absorbers in the rear($498), Thermostate/gasket($454), and now need code P0464 Fuel leverl Sensor circuit replaced($750)

My car simply “just quit” leaving me stranded on the road. I called my nearest Kia dealer who said it would be at least 6 weeks until they could see it. Apparently according to a quick search, these cars are blowing engines rather regularly. Why wasn’t there a recall before engines were blown? Since my car is no longer covered under warranty, I’m expecting a hefty bill even though there’s an obvious defect. Kia will not return my calls.

I was driving the car and my engine shut off completely it will no start back up.

My Kia has a weird sound coming from the engine when it is on parked on when I'm driving and I have the break on. I took it to 2 mechanics, and they both told me that it was the bearings wearing of from the engine and that the motor is working harder than it should and using the motor oil more than it should. Both mechanics told me that it would need a new motor soon but to make it last longer to monitor the motor oil to ensure it always has some. Both mechanics also say that my kia should have a recall, but when I look at my vin, there is no recall for the bearing wear of the engine. It is unacceptable that my kia has a recall for the bearing wear of the engine but not specified for my car and now I have to be worried that my car will break down or worse cause an accident. The recall is 17v224000 SC147