2011 KIA OPTIMA Complaints

View complaints related to 2011 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA OPTIMA HYBRID
    - COSTA MESA, CA

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE EMERGENCY LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A VERY LOUD KNOCKING NOISE AND SOUNDED LIKE SOMETHING WAS DRAGGING FROM THE BOTTOM OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN KIA DEALER IN IRVINE, CA. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE TORN DOWN TO DETERMINE WHAT CAUSED THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO A ROD BEARING AND THERE WERE METAL SHAVINGS IN THE OIL PAN; HOWEVER, THE VEHICLE WAS FREE OF SLUDGE. THE MANUFACTURER WAS CONTACTED. BECAUSE THE CONTACT WAS THE THIRD OWNER OF THE VEHICLE, THE VEHICLE WOULD NOT BE REPAIRED FOR FREE. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS IDENTICAL TO A PREVIOUS UNKNOWN RECALL. THE VEHICLE HAD A 100,000 MILE WARRANTY, WHICH WAS NO LONGER VALID. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - TROUTVILLE, VA

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL. THE VEHICLE WAS TOWED TO HART KIA (LOCATED AT 1361 E MAIN ST SALEM, VA 24163 540-389-2364) WHERE IT WAS UNABLE TO BE DIAGNOSED DUE TO NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12413664. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - FORT MYERS, FL

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO AIRPORT KIA NAPLES (3325 WESTVIEW DR, NAPLES, FL 34104) FOR ROUTINE MAINTENANCE AND A RECALL REPAIR FOR THE ENGINE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE ENGINE WAS OPERABLE AND DID NOT NEED TO BE REPLACED. WHILE LEAVING THE DEALER, THE CONTACT HEARD A KNOCKING NOISE. THE CONTACT CALLED AIRPORT KIA NAPLES AT (239) 732-8910 AND WAS INSTRUCTED TO BRING THE VEHICLE BACK. WHILE DRIVING BACK TO THE DEALER, THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS READY FOR PICK UP AFTER FOUR DAYS. WHILE LEAVING THE DEALER, THE CONTACT NOTICED THAT THE AIR CONDITIONER STARTED TO BLOW HEAT, SMOKE APPEARED FROM THE REAR OF THE VEHICLE OUT OF THE EXHAUST, AND THE KNOCKING NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD WAS REPLACED, WHICH CAUSED THE SMOKE. THE DEALER REPAIRED THE AIR CONDITIONER AS A COURTESY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, OPENED AN INVESTIGATION, AND PROVIDED CASE NUMBER: 12451212. THE FAILURE MILEAGE WAS 101,958.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - KANSAS CITY, MO

    MY LOW BEAM HEADLIGHTS ARE EXTREMELY DIM TO THE POINT WE HAVE QUESTIONED IF THEY WERE EVEN ON AT TIMES. HAVE REPLACE THE BULBS WITH THE SAME ISSUE. THERE IS SOME LIGHT TO THE LEFT AND TO THE RIGHT BUT NOTHING STRAIGHT AHEAD INDICATING THE REFLECTORS ARE NO LONGER INTACT.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - SCHAUMBURG, IL

    CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - METAMORA, IL

    BOUGHT 2011 KIA OPTIMA NEW. WIFE DRIVEN TO WORK DURING DAYLIGHT HOURS. RECENTLY DROVE IT AT NIGHT AND NOTICED DIM LOW BEAMS AS WELL. TOOK CAR TO DEALER FOR CRANKSHAFT RECALL AND HAD THEM LOOK AT HEADLIGHT LOW BEAMS. SURPRISE, WE NEED 2 NEW HEADLIGHT ASSEMBLIES PLUS INSTALLATION.. ABOUT $1000+. REFLECTIVE MATERIAL MELTED/DETERIORATED. DEALER CLAIMS IGNORANCE AND TRIES TO SAY WE HIT A BUMP CAUSING ISSUE . DENY, DENY, DENY. I WON'T WAIT FOR ANY RECALL OR RESTITUTION, I'M GONNA TRADE THE PROBLEM DOWN THE ROAD. BUYER BEWARE !!! BTW , WE HAVE REPLACED INTERIOR LIGHTING SWITCH AT $300+ AND ALSO A/C COMPRESSOR AT $1700. THE CAR HAS 68,000 MI ON IT AND HAS COST US $2000 OUT OF POCKET IN WHAT I CONSIDER PREMATURE FAILURES. NOT TO MENTION THE HEADLIGHT COST. NOT HAPPY WITH KIA ,,!!!!

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - TYBEE ISLAND, GA

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE WARNING INDICATOR WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - VILLA RICA, GA

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED INTO A NEIGHBORHOOD PARKING LOT AND HAD THE VEHICLE TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - POMPANO BEACH, FL

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS HIGH SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP COMPLETELY WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UPON ATTEMPTING TO STOP. THE CONTACT WAS ABLE TO EVENTUALLY STOP THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 09/06/17 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA OPTIMA
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WHERE IT WAS DIAGNOSED THAT THE ROD BEARING NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT UNAVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED BY THE SERVICE MANAGER TO CALL BACK DURING BUSINESS HOURS. THE FAILURE MILEAGE WAS 66,606.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE