2011 KIA OPTIMA Complaints
View complaints related to 2011 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA OPTIMA- JACKSON, MO
FIRST I WOULD LIKE TO SAY THAT UP UNTIL NOW I LOVED MY KIA!!!! UNFORTUNATELY BEGINNING JUST BEFORE THE CAR HAD 100,000 MILES ON IT, THE CAR BEGAN TO BURN OIL. IT IS BURNING APPROXIMATELY 1 QUART EVERY 1000 MILES. I TOOK THE CAR IN TO THE DEALER FOR THE LATEST ENGINE RECALL AND WHILE THERE I COMMUNICATED WITH THE DEALERSHIP THAT THE CAR HAS BEEN BURNING OIL AT THE RATE OF A QUART EVERY 1000 MILES. THE DEALERSHIP CHANGED MY OIL WHEN CHECKING IT FOR THE ENGINE RECALL, AFTERWARDS THEY DIRECTED ME TO BRING IT BACK IN AT 1000 MILES. THE CAR IS CURRENTLY AT THE DEALERSHIP NOW FOR THIS CHECK. THE CAR IS AT 900 MILES AND A QUART LOW. I HOPE KIA WILL DO THE RIGHT THING AND FIX THIS. I HAVE READ OTHER PEOPLES EXPERIENCES WITH THE ENGINE FAILURE AND ONE OF THE COMMON SYMPTOMS SEEMS TO BE THE CAR SUDDENLY BEGINNING TO BURN OIL. I DO NOT WANT TO BE ON THE INTERSTATE AND SUDDENLY HAVE ENGINE FAILURE IN AND NOT BE ABLE TO GET MY CAR OUT OF THE LINE OF TRAFFIC.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA HYBRID- TULSA, OK
MY ENGINE DID EXACTLY AS THE RECALL ON THE NON-HYBRID ENGINES. LOST OIL PRESSURE, OIL INDICATOR CAME ON, CHECK ENGINE LIGHT CAME ON AS ENGINE SEIZED ON HIGHWAY DURING DRIVING. DEALERSHIP REFUSING TO INCLUDE MY CAR ENGINE IN RECALL BECAUSE OF HYBRID -EVEN THOUGH IT HAS A GAS ENGINE. KIA CORPORATE CONTACTED AND STATED THEY WERE WILLING TO "WORK SOMETHING OUT" WITH IT IF DEALERSHIP WILL CONTACT THEM. I CANNOT GET DEALERSHIP TO DO THIS YET. LIKELY LEGAL COUNSEL WILL HAVE TO BE CONTACTED. INSURANCE ADJUSTER ALSO COMMENTED DEFECTIVE PART LIKELY CAUSE. GOOD THING I DID NO HAVE CARDIAC ISSUE -HAD TO WAIT IN HEAT ON HIGHWAY DURING SUMMER MORNING FOR TOW TRUCK AFTER SUDDEN ENGINE FAILURE IN TRAFFIC WHILE EXITING ON TO THE HIGHWAY. ALSO FORTUNATE THE CARS BEHIND ME DID NOT HIT ME CAUSING MORE DAMAGE OR PERSONAL INJURY. STILL TRAUMATIC EXPERIENCE.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- NAPLES, FL
CLOCK SPRING PROBLEM. THE AIRBAG WARNING LIGHT IS ON. TOOK THE CAR TO THE KIA DEALERSHIP AND WAS TOLD IF IT WAS A SORENTO IT WOULD BE COVERED, BUT SINCE IT IS AN OPTIMA IT IS NOT COVERED AND WOULD COST $390.00 TO REPLACE THE CLOCK SPRING, AS THIS IS THE DIAGNOSED PROBLEM. RESEARCH ONLINE REVEALS A RECALL IN 2012 OF PREVIOUS MODEL YEAR OPTIMAS FOR THE CLOCK SPRING. THE DEALERSHIP SAYS IF THE REPAIR IS NOT DONE POSSIBLE INJURY OR DEATH COULD OCCUR.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- BUFFALO, NY
THIS IS NOT A COMPLAINT. I SIMPLY WANT TO INFORM YOU THE RECALL NOTICE YOU SENT ME REGARDING THE METAL DEBRIS IN MY ENGINE WAS FIXED OCTOBER 2015.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- MAUK, GA
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE STALLED AND BEGAN TO SKID OFF THE ROAD. ALL THE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD. WHEN THE CONTACT LIFTED THE HOOD, HE FOUND THAT THE SMOKE WAS COMING FROM THE STARTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS ON BACKORDER. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 KIA OPTIMA- OCOEE, FL
01/19/2017 KIA OPTIMA SX 2011, ENGINE KNOCKING, LOSS OF POWER. TOWED TO ORLANDO KIA WEST (OKW). 03/03/2017, OKW COMPLETED REBUILD OF 2.0T THETA II ENGINE WITH $4000.00 SHORT BLOCK ASSEMBLY PROVIDED BY KIA MOTORS AMERICA. DIAGNOSIS WAS, DEFECTIVE CONNECTING ROD #3 BEARING. 05/26/2017, ENGINE LOST POWER/FUNCTION. OKW DIAGNOSED AS CYLINDER #3 MISFIRE. 06/01/2017, REPLACED #3 FUEL INJECTOR, $600.00. OKW STATED ENGINE STILL NOT OPERATING AS DESIGNED. DIAGNOSED TURBOCHARGER SEAL FAILURE. REPLACED TURBOCHARGER $2810.00. ENGINE STILL NOT OPERATING AS DESIGNED. OKW DIAGNOSED CYLINDER #3 NOT HOLDING COMPRESSION. REASON UNKNOWN. 06/12/2017, OKW OFFERED RENTAL, BUT ONLY IF I PAID IN ADVANCE $2810.00 OPEN TICKET FOR TURBOCHARGER. I REFUSED. KIA MOTORS AMERICA PERSUADED OKW OTHERWISE. 06/26/2017, CURRENTLY IN RENTAL CAR WAITING FOR INFORMATION. NHTSA RECALL 17V224
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- CHAMPAIGN, IL
WE WERE DRIVING ON A SLIGHTLY CURVY AND HILLY ROAD WHERE THE SPEED LIMIT WAS AROUND 45 AND THE CAR LOST ALL RPM AND THE OIL PRESSURE LIGHT AND CHECK ENGINE LIGHT STARTED FLICKERING, THERE WAS A NOTABLE ENGINE KNOCKING HEARD DURING THIS TIME. WE PULLED OVER AT THAT TIME.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- CALHOUN, MS
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BARNES CROSSING KIA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO PARTS BEING ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- LOUISVILLE, KY
WAS WAITING FOR RED LIGHT AND CAR JUST STOPPED RUNNING IT STARTED BUT SOUNDED TERRIBLE. PARKED FOR AWHILE AND HAS BEEN FINE SINCE.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- PENSACOLA, FL
2011 KIA OPTIMA RECENTLY WENT DEAD. WHILE DRIVING ROUGHLY 35 MPH, THE ENGINE SEIZED UP WITH NO WARNINGS; NO LOUD NOISES, NO POPS. 99K MILES ON THE CAR AT THE TIME OF ENGINE FAILURE. HAD THE VEHICLE TOWED TO THE DEALERSHIP. SERVICE DEPARTMENT THEN NOTIFIED ME THAT THE ENGINES HAD BEEN RECALLED, APRIL 2017. FIRST, THE DEALERSHIP WOULD CONDUCT AN INSPECTION, REQUIRED BEFORE SECURING ELIGIBILITY FOR THE RECALL. SO I AM PATIENTLY WAITING TO HEAR BACK FROM THE DEALERSHIP. I HAVE NO VEHICLE TO COMMUTE TO WORK. MY INSURANCE COVERAGE DOES NOT AFFORD RENTAL VEHICLES IN THE EVENTS OF MECHANICAL FAILURES.
Source: NHTSA WEB SITE