2013 KIA OPTIMA Complaints

PAINT CHIPPING!!!! (photos attached) I have encountered many of Kia manufactured vehicles with the same issue. The paint bubbles and then peels off, leaving a visible grey (primed) area. I am located in North Carolina. The weather is not harsh and I cannot think of any other reason this would be occurring. When attempting to get the paint repaired / vehicle painted, I was informed of a recall and/or class action associated with this situation. I would like clarification and resolution of this matter.

My pearl white pair is chipping from all over, I had it inspected and they said it was a problem with the original paint and how it was put painted.

UNKNOWN There are recalls for the vehicle and the Kia dealership hasn’t sent any letters notifying I had to find out online.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 22V093000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced before servicing the recall repairs. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

1. Vehicle refuse to start had to have it towed to a shop to have a new battery placed in 2. Replacement of battery caused a short in stereo system resulting in the replacement with a new stereo system 3. Engine began to knock 12/19/22 took car to Car-Mart was given a list of mechanics to call made an appointment with Dominion in Farmington Arkansas for the morning of December 21st 4. Car decelerated and check engine light came on just before Exit 70 on I-49 near Johnson Mill Boulevard pulled over to the side of the interstate was able to move the vehicle forward to Exit 70 at 20 miles per hour to get off the interstate and park at Casey's General Store on Don Tyson Parkway in Springdale 5. Car was towed to Dominion Auto in Farmington Arkansas 6. I was not informed of any recall on my vehicle or any dangers impose to me or my family including my two small children upon purchase of the vehicle or registration of the vehicle or within 90 days of registration 7. Came to this website to post a complaint and found out I not only have one recall but two that I was unaware of

I got onto a highway on ramp, I had to slightly accelerate due to it being busy & my car started knocking & the check engine started flashing. Engine oil level is good but it has a Rod knock.

Recently my vehicle started smelling of raw fuel. I took the vehicle to my mechanic and was advised it was the fuel line issue that KIA had recalled the vehicle for. I contacted my KIA dealer and was advised my particular VIN was not on recall for the fuel line. KIA recalled the 2013 KIA Optima GDI Turbo for the fuel line issues but only certain VIN's. This vehicle was affected by the engine recalls. It initially had a short block engine replacement prior to the engine recall and subsequently that engine failed and the vehicle was replaced with a long block engine in 2018. The new engine has 30,000 miles on it. The VIN number does not have the original engine or potentially the original fuel line. How is KIA determining the current fuel line issue is not on my VIN? This is a 2013 KIA Optima GDI turbo. The vehicle does not have the original engine or likely the original fuel line. The vehicle has been serviced by KIA several times and the engine and fuel lines have been replaced. The vehicle at the time of manufacturing had 1 specific line but no one knows which fuel line is currently in my vehicle. I am requesting KIA contact me and advise they will honor this fuel line repair under the recall and I am questioning why only certain VIN's were recalled. KIA cannot definitively determine which fuel line is in each vehicle because most of the engines were replaced in the 2013 model based on the widespread engine recall/replacement of the engines. This is a major safety issue that needs to be addressed. If the initial recall was done on the manufacturers VIN info, the engine and fuel line data is flawed since these vehicle engines were replaced. There is too much of a coincidence in the fuel line issue on my vehicle and the recall despite what KIA is stating.

I have been having electrical/lighting issues for about a year. It initially started with the inside lights intermittently flashing when opening the door or attempting to use the interior lights; however sometimes the automatic interior lights did not come on at all when set to automatically turn on when a door opened, but now the lights don’t come on at all when opening the door. I have also had some headlight and dashboard lights going on and off while driving. I have experienced this on at least 3 occasions since last June or July. I have done some of my own testing by switching the lights to different functions, on and off, etc. Because it has only happened 3 times I’m not sure exactly what the issue is and scared that at some point, they won’t work at all. This is very concerning and obviously a safety issue. In addition, just recently my interior speaker system began having issues when using the hands free call option. With every call I make or take while using the hands free option, the call goes in and out constantly and consistently. It doesn’t happen to those on the other end of the line. It does this every time for about the past month. The speakers work fine when listening to the radio. My phone works perfectly through the regular calling option or on the speaker option but that is not ideal while driving. As new issues continue to pop up, increase, progressively get worse, I’m concerned there could be other current or future electrical problems in the engine or in regular safe functioning of the car leading to melting, fire, or a malfunction while driving, causing catastrophic results.

The contact owned a 2013 Kia Optima. The contact stated that while at a complete stop, a bystander alerted him that his vehicle was on fire. The contact exited the vehicle and discovered that the front driver-side tire well had caught fire. Another motorist who witnessed the fire stopped and extinguished the fire with a fire extinguisher. The fire department was called to the scene and inspected the vehicle to ensure that the fire was extinguished. The police department also arrived at the scene. Neither police nor fire report was filed. The vehicle was initially towed to the contact's home and then to a dealer where an inspection discovered that the hybrid battery may have been the source of the fire. The vehicle remained in the possession of the dealer for further investigation. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The vehicle was deemed a complete loss. The failure mileage was approximately 126,000.

The contact owns a 2013 Kia Optima. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was towed to the local dealer who performed the recall repair for NHTSA Recall Campaign: 22V09300 (Fuel System, Gasoline). After retrieving the vehicle, the odor was still present inside the vehicle. The contact also stated that there was fuel leaking underneath the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 91,000.