2013 KIA OPTIMA Complaints

The contact owns a 2013 Kia Optima. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and it was determined that the turbocharger had failed, and the engine and turbocharger needed to be replaced. The vehicle was not repaired. The contact received a letter from the dealer that the vehicle was covered under a manufacturer settlement for engine replacement; however, the dealer advised the contact that there was an out-of-pocket cost to replace the turbocharger. The manufacturer was informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Kia Optima. The contact stated that while his son was driving approximately 35 MPH, there was an abnormal metal-on-metal sound coming from the vehicle, and the vehicle stalled. The contact drove out to the location and became aware that the oil and the battery warning lights were illuminated. The contact attempted to restart the vehicle, but the vehicle failed to restart, and the starter motor was smoking. The contact stated that prior to the engine failure, the starter motor had been replaced. The vehicle was towed to the independent mechanic who had recently replaced the starter motor. The mechanic diagnosed the vehicle and informed the contact that the engine had seized and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact called the local dealer and the manufacturer but was informed that the vehicle would not be repaired. The failure mileage was approximately 130,000.

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the front of the vehicle started excessively smoking and caught fire. No warning lights illuminated. The fire was extinguished by the local fire department, and a fire report was filed. A police report was not filed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure via customer care support since no representative was reached via the phone line. The approximate failure mileage was 179,000.

The contact owns a 2013 Kia Optima. The contact stated that while a family member was driving the vehicle at 40 MPH, the vehicle stalled. There was no warning light illuminated. The driver pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle was not repaired due to the cost. The dealer and the manufacturer were not contacted or notified of the failure. The failure mileage was unknown.

My car started shutting down while driving. After the engine started seizing the key wouldn't turn in my ignition. Took car to dealership immediately on 10, 2026. Took again in 2024 for recall and other repairs. Found out after requesting previous service incidents they failed to do recall repairs and never notified me of it, or to come back. I've requested current diagnostic report several times in writing and verbally with codes for this current service, with non compliance. My car is still at the dealership needing work and I need current diagnostic report before I pay for repairs. I am attaching a dealership diagnostic e-Report for my 2013 Kia Optima from 2024. While the report lists “No Current DTC” for several systems, it also documents multiple “Communication Fail” errors across critical modules, including Smart Key, Head Lamp, Air Conditioner, Brake, and other systems. These communication failures indicate a broader electrical or network issue within the vehicle, not simply a failed battery. The report also shows that certain diagnostic scans were not properly performed. Additionally, there are historical fault codes related to TPMS and weight classification systems, further supporting that the vehicle has experienced ongoing electrical issues. Despite these findings, the dealership attributed the vehicle failure solely to a bad battery and did not provide a current battery diagnostic test. They also failed to address an open recall related to electrical/fuse issues prior to this failure. Based on this past diagnostic report, I believe the root cause of my vehicle’s failure is an unresolved electrical defect, potentially related to the outstanding recall, rather than normal battery wear. This has resulted in my vehicle becoming inoperable and poses a serious safety concern.

1) Motor failed on interstate and car towed to automotive shop. Currently still at the shop with hope to tow to Kia to address issue. 2)My teenage daughter and her friend were placed in a dangerous and potentially life-threatening situation due to what appears to be a catostrophic vehicle failure. While driving our 2013 Kia Optima whith approximately 160,000 miles, the vehicle suddenly lost power while our daughter was traveling a major highway. The car quit responding to the gas pedal and she was forced to pull over on the side of the highway and was stranded in traffic with no safe way to move the vehicle. When she attempted to restart the car the engine light began flashing (it did not do so before hand), the car was shaking and undriveable. This was not a minor inconvenience, it was a serious safety hazard. A young driver was left sitting on the shoulder of a high-speed roadway with cars and trucks passing at highway speeds up to 80 mph. Had another driver drifted or had she not been able to reach the shoulder in time, this situation could have easily resulted in a major crash or fatality(-ies). The vehicle would not restart properly and had to be towed. Prior to this incident, there were no obvious warning sings of an imminent catastrophic failure. The mechanic's invoice of his diagnostics is attached. Vehicles should not fail in a way that suddenly leaves drivers stranded in active highway traffic with no warning. This type of failure creates an extremely dangerous situation not just for the driver but for everyone on the road. I strongly urge the NHTSA to review whether this model vehicle has known engine or safety defects that can lead to sudden engine failure or loss of power while driving. No parent should have to get a phone call that their child is stranded on the side of a major highway because their car suddenly died without warning. I am requesting this vehicle incident be documented and investigared as a potential safety defect.

Vehicle: 2013 Kia Optima SXL VIN: [XXX] While driving on a highway at approximately 55–58 mph, the rear driver-side electronic parking brake (EPB) motor housing failed with a loud bang. Immediately after, there was heavy smoke and a strong burning smell. The vehicle became very difficult to drive, and the wheel began screeching and dragging as if the brake had locked. The failure appears to have caused the rear brake caliper to seize while the vehicle was in motion. This created a dangerous driving situation at highway speed and could have caused a crash. The brake system component that failed appears to be the electronic parking brake actuator/motor assembly attached to the rear caliper. This was a sudden mechanical failure, not normal brake wear, and it occurred while driving at speed. Kia care case number: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while driving 75 MPH, the vehicle lost motive power. The accelerator pedal was depressed; however, the vehicle eventually stalled on the side of the road. The key, battery, oil, and engine warning lights were illuminated. There was an abnormal ticking sound coming from the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The engine failed to turn over. The mechanic had previously performed a routine oil change. The vehicle was towed to the local dealer, where it was diagnosed with low voltage. The spark plugs were checked, there were no oil leaks, and the vehicle was diagnosed with catastrophic engine failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 111,862.

Paint on car is coming off from hood and doors headlights are not bright had to change to aftermarket to make it brighter

HECU failure on my 2013 Kia. My specific VIN # is not included in this repair but the year make and model are under recall sc197. My brakes are going all the way floor. There is a leek internally inside the hydraylic electonic control unit which is a fire hazard as well as a hydraulic failure. This is a massive safety and liability concern.