2016 KIA OPTIMA Complaints

My name is E........ M........ and I'm writing this email/complaint in hopes it can be resolved or you can pass this email along to the appropriate person or persons to have this matter looked into. We purchased a used 2016 Kia Optima a few years back and have had nothing but trouble, from electrical issues, recalls, transmission issues, oil consumption, and smoke coming through the air vents!!!! and there's more, the last time we had an issue and took it to a dealer for problems shifting, hard shifts, loss of power, and smoking, we were told the dealer could not duplicate the problems while driving it and that was that, not a damn thing fixed because apparently everyone is stupid or blind and I was more than pissed. On 7/13/22 the car has been at the dealer again (for almost two weeks now, but they were so busy they just got to it today) so the car is there for the same exact things listed before only this time they state the turbo turbine is bad and it's gonna be $4000.00 to fix it. First off NO, and secondly NO, I will not let this happen! BTW, please pay close attention to the part of smoke coming through the air vents!!!! Currently, the car is at a KIA dealer still, the general manager was to call me on the 14th and NEVER DID today is the 19th, I called today and they are acting like they don't even know me. NO warning lamps, the car can be completely out of oil, and still no engine or oil light will come on. The fact that this car has smoke coming through the air vents is of most concern, I need help dealing with this issue and will contact a lawyer if needed or if you advise me to. BTW I emailed all head people at Kia corporate and NO response from them as well. Thank you The consumer stated the general manager has the approval to move forward with the repairs and would like to rescind the complaint.

My Seat Belt has never been that good but as of recently it won't retract at all

The contact owns a 2016 Kia Optima. The contact stated while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact was able to push the vehicle to the side of the road with the assistance of a police patrol. The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the contact failed to complete an unknown independent recall prior to the failure. However, the contact stated that she had not received the recall notification. The failure mileage was approximately 110,000.

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 70 MPH, the vehicle decelerated independently. The contact stated that while attempting to accelerate the vehicle was vibrating abnormally. The oil level warning light was illuminated. The vehicle was previously taken to the dealer due to excessive oil consumption. The vehicle was towed to the local dealer and diagnosed with total engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,281.

check engine light lit up when I was driving on a freeway, causing vehicle stalling. knocking noise was present when it occurred.

140000 miles motor will not start. Oil leak has been an issue and having to stick a quart of oil in every 1000 miles. Vehicle went into safe mode and wouldnt go faster than 35 mph. Then vehicle proceeded to cut off mid drive and will not start back.

Using a qt or more of oil every 1000 miles or less. Kia told me that was normal. There are no puddles or spots where I park but it's obvious there's about problem. Has had plugs replaced 3 times in last year and today I had a flashing check engine light come on and lost power with a suspected misfire. Car will need to go to dealership again. I have lost all trust in Kia and their engines. With all these these problems there should be some kind of resolution to get these cars fixed at no charge. I currently have 112099 miles. I have been to the dealership many times prior to car going out of warranty with them telling my oil consumption was normal.

The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she had been adding oil in the vehicle every 1,000 miles. The vehicle was taken to the dealer who performed an oil consumption test and diagnosed that the vehicle was burning an excessive amount of oil. The contact stated while driving 55 -65 MPH, the vehicle went into safe mode and decelerated to 25-35 MPH. The oil pressure warning light was illuminated. The accelerator pedal was depressed and the vehicle failed to respond and failed to exceed 35 MPH. The contact stated that the failure persisted. The check engine warning light was illuminated. Additionally, the contact stated that there was black smoke coming from the tail pipe. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not cover the repair of the vehicle due to the mileage. The vehicle was not repaired. The failure mileage was approximately 132,000.

The contact’s son owns a 2016 Kia Optima. The contact stated while the vehicle was being driven approximately 15 MPH, the vehicle inadvertently stalled. The contact was not aware of any warning lights being illuminated. The driver was able to steer the vehicle safely to the side of the roadway. The vehicle was towed to the residence and then to the dealer. The dealer diagnosed the vehicle with knock sensor detection system (KSDS) failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

Purchased my 2016 Kia Optima EX om 10/20/20 with 82,000 miles and right away had issues with the car going into limp mode and check engine light on. Not knowing that there was already an oil issue, we took the car in to a repair shop where they told us the car was out of oil so they did an oil change. A few months later the check engine light was back on, so we took it back to the shop and diagnostics indicated an engine issue, so we took it to a Kia dealership. They had the car for 6 days then called and told us to pick up the car because it was running fine and the check engine light was no longer on. Check engine light came back on a few months later, took it back to Kia they said it needed spark plugs/wires and an engine cleaning which was $600. About 8 months later, the check engine light was back on, brought it back into Kia, they said we needed spark plugs/wires, transmission cleaning and break line cleaning, which was $450. 4 months later, got a regularly scheduled oil change, 10 days later, oil light came on and car was out of oil. Brought it to Kia, they did a combustion cleaning for $350. Did the 1000 mile test, which the car failed. Now Kia is saying I need a new engine which will be around $8500, and of course I'm no longer under warranty. My car has been using 6 qts of oil every 600 miles. Even if I could afford a new engine, I no longer trust the safety of my family in this vehicle. Plus there is no guarantee that a new engine wouldn't have this same issue. We are a one-car family, so this has also cost us in rental car fees and inconvenience. How has this engine not been recalled??? Kia should do the right thing and take responsibility for this engine problem.