2013 KIA OPTIMA Complaints

The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.

The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.

The body paint is delaminating and coming off so fast. Every auto body shop I go to says its a manufacturer error. This isn’t okay. I know many other kia optima cars doing that same for the same year. I have many pictures to provide. I shouldn’t have to pay for a new paint job when it was a manufacturing error.

I took my vehicle in to get serviced due to a recall. Upon driving home, there was a loud knocking noise that had never been there before. Got home and called the dealership and they sent a tech out. There was no knocking noise because the vehicle wasn't in motion for him to hear. Due to my medical issue I wasn't able to take my car back to them. About a week later my car wouldn't start. Bought a brand new battery and it lasted for a few days. I didn't have any problems until after the dealership serviced the recall.

Paint on car is chipping away little by little . Has been ongoing for a while now & rust spots are starting to pop up around the car . I’ve had the car detailed waxed and sealed and still continues to get worse. Was told by a body shop that the paint was not done right from the beginning

PEARL WHITE PAINT FLAKING AND PEELING OFF EXPOSING BARE METAL TO ELEMENTS INCREASING THE RISK OF RUST AND CORROSION TO BODY. NUMEROUS AREA OF VEHICLE ARE AFFECTED.

Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I’ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The paint has started to peel above the doors in all 4 corners and is now peeling on the passenger side of the hood.

All my paint on my WHITE Kia is coming off. So many white Kia’s are having This problem.

A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.