2016 KIA OPTIMA Complaints

As I was driving on the highway my vehicle started to decelerate without warning. I was able to move to shoulder and when the car came to a stop the temperature gauge immediately went from cold to hot and the engine light came on and the dash displayed engine overheating. While researching what to do if your engine overheats, I came across the issues Kia has been having with their engines. I had the car towed to the dealership for inspection and was told my vehicle would not be covered because I didn’t do the product replacement which I had no knowledge of. After calling the manufacturer and talking to several reps I was ultimately blamed for the defect and not knowing about the problem so therefore it’s not Kia’s responsibility to fix my vehicle. One rep told me that Kia sent out notices according to DMV records, which means I should have received a notice. Another rep discovered that they did not have a correct address for me on file and said that it was my fault because I am supposed to update my address when I purchased the vehicle. I was also told by a supervisor that customers that buy new cars get priority in being contacted and that used car costumers are supposed to notify the manufacture when they buy a car so that’s why I received no notification of the recalls or product replacement. I received less than adequate customer service, and being blamed for a problem that resulted for Kias negligence is totally unacceptable.

All 4 of my windows have stoped working and fall down while driving it started pouring down my driver window fell down and I almost wrecked I see a lot of people having the same issue

Having trouble with my driverside window it let's down but will not let back up i called kia and they want over 200.00 to diagnose it plus labor to fix it from what I have been reading online alot of people are having the same issue

About 3 weeks ago my headlight Auto dash notification would flash on and off for probably 8 times. It was day time so I didn't think anything of it. Last week I was driving in the dark and my head lights turned off completely. I was able to get them back on. I started doing research and other people have had the same issue stating that it is the multifunction switch. Again this morning driving in the dark they turned off completely again. This is dangerous for not just the driver and passengers of the car but also other drivers if you can not be seen. This needs to be recalled and needs to be fixed sooner than later. Please help.

All four of my car windows fall down unexpectedly due a defect in the window regulator part, and window motor. The windows do not respond to door controls and I've now had to spend approx. $3500. and many trips to the dealer repair shop to get these windows fixed. I live in Florida, and when a window opens unexpectedly in the middle of a severe rain storm and cannot be closed, this is a safety hazard. I've had to pull over when there is very limited visibility on the road, and try, usually unsuccessfully, to close the window. The glass windows are fairly heavy and my attempts to tape them shut do not work. I've contacted KIA consumer affairs and have filed a complaint with the Better Business Bureau, but so far KIA has done nothing and has not responded to the BBB (according to the last BBB email I received). The 4th window is being fixed today at the dealer, and another window is getting re-repaired, I don't know if any of the repairs will last, as every few months another window breaks.

When I was driving at 4:45am it was total darkness still out my exterior headlights shut off and I could not see. It is always set on auto. It just happened out of no where and I could not see. I could have had an accident. Now i have read that a few people have had this same problem. About a month ago they kind of went off then on again bit i thought maybe they were switching to daytime lights. Now today they just shut off in total darkness. This needs to be looked into! Especially if many people report same problem. Now i did pull over where I could then switched the lights to just the on mode and they worked fine tell I got home but I don't know what's happening. Does this mean they will work on the on mode or lights eventually wont work at all?? Is it a fuse or relay? Idk please check onto this.

Oil consumption 2 Quarts every 1000 miles /sudden engine failure/ miss firing cylinders/blue smoke/ very hot engine

When I turn on my blinkers my headlights sometimes flash off (without turning them off). Then come back on when I turn off the blinker. My trunk has also lost power and will no longer unlock.

The contact owns a 2016 Kia Optima. The contact stated while driving 40 mph, the vehicle would not accelerate when the accelerator pedal was depressed. The vehicle was towed to the dealer and diagnosed as engine failure. The dealer informed the contact that the manufacturer had not approved the vehicle for an engine repair because the software update had not been performed on the vehicle. The contact stated that she had not received a notice from the manufacturer for the software update. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and initially informed the contact that the engine would be repaired under the warranty coverage however, the manufacturer later informed the contact that because the software update was not performed, the warranty coverage would be declined. The failure mileage was approximately 111,000.

2016 kia Optima will not go in reverse. It will only work in drive. Tried to drive out of my driveway today. 07.22.2021 and the car would not go in reverse. Pulled back in the driveway and will not drive due to safety hazard.