2013 KIA OPTIMA Complaints

09/23/2021- paint flaking in a large strip along the passenger side molding by the windshield. 09/24/2021- Took my car to Mylars Auto Refinishing for quote as well as TAVO's. Paint flaking along drivers side molding by windshield and up further along. I contacted KIA Red Rock Doug told me there was no open recall for my car. 09/25/2021 - paint flaking on corner of trunk. 09/28/2021 - called KIA Red Rock spoke with Charles, he confirmed no open recall on my car. Said coming in would be a waste of my time, that I should contact KIA directly and open a claim. Found this information to file claim with NHTSA. Also contacted Progressive Insurance Co. and was advised this is not a claim to be filed with them due to it being a manufactures defect. Drove to Kia Red Rock and spoke with Keith Wilkinson, Asst. Manager/Service Dept. He stated I would have to contact KIA Corporate and file a claim with them and gave me the #1-800-333-4542.

The steering is loose while driving. It has a lot of play when turning. We took to the mechanic for an alignment and he said that the steering column was the problem. He did not fix because he told us he believed there was a recall. I checked and there is no recall. However, I have reviewed other complaints and there are several related to this same issue.

"Hybrid System Warning Safely stop and Do not Drive" has appeared multiple times. First time, brake fluid was flushed and car appeared to operate normally afterwards. 3 months later, now, happened twice within two weeks. Apparently, a very common issue. The car shuts down and I am forced to coast/pullover/stop without any power from the engine and was fortunate this did not occur in an intersection. Others have noted the occurrence on the freeway. Like other, when I took the car in, no error codes were seen as the warning light had turned off so the mechanics do not know what the issue is. How does Kia not know what the issue is when the car could shut down, become inoperable suddenly? Once the warning light comes on, the brakes semi-lock and one is luck enough to get to safety, to pull over... Does someone have to be injured or worse for KIA to do something or for the NHTSA TO DO SOMETHING?? 1) https://www.optimaforums.com/threads/2013-optima-hybrid-hybrid-system-warning-check-brake-message.170498/ 2) https://www.kiaownersclub.co.uk/threads/how-to-fix-check-hybrid-system-warning-unable-to-charge.45921/ 3) https://www.reddit.com/r/kia/comments/lk6wvt/2013_kia_optima_hybrid_system_warning_i_dont_know/ 4) http://www.arfc.org/complaints/2012/kia/optima_hybrid/engine/problem.aspx 5) https://www.carproblemzoo.com/kiamotor/optimahybrid/equipment-problems.php 6) https://www.consumeraffairs.com/automotive/kia-optima.html?page=5 7) https://www.cargurus.com/Cars/Discussion-c23349_ds1010763

Paint is peeling off of the hood and side panels of the car. It is Kia Pearl White factory paint job. There have been no impacts or anything that should cause the paint to chip and peel.

On our way home on 9/25/21, we were driving down I80 driving 70 mph and the car stopped with no prior indication. All the lights came on when we were getting off of the interstate. The car coasted down the off ramp with a semi behind me and a car in front of me. This could have caused a major accident as this is a very busy exit with trucks behind coming and going. My whole family could have lost their lives. This was the first time this happened. I was able to get the car started again but it felt like the power was not the same when driving it. I immediately came home and googled the symptoms and other Kia Optima owners are facing the same issues.

Kia motors had a recall on my vehicle 2013 KIA optima hybrid so I took my car into the dealership explaining the issues I had and the service advisor Justin told me that they would have to look at it and if it’s related to the recall they would take care of it at no cost to me it’s been over a month and the service advisor told me it was a defective motor and all of a sudden refusing to fix it I shouldn’t be responsible for their defective engine please advise

I was driving my 2013 Kia Optima on the freeway. Perfectly functioning until the vehicle just stalled while driving 60-70 mph. All the lights came on including the check engine light. I had to pull to the side and turn off my vehicle. Then it turned right back on and continued driving perfectly. Until the next day, I was driving on the highway and it was running perfect. Until I turned in a corner and my car stalled once again. This time the check engine light stayed on when I turned the vehicle back on. Then it started making this loud metal grinding noise. So I had to drive slow and the car almost shut down. I got it towed 70 miles back home. My car was running perfectly fine until that happened. It is a engine bearing knocking noise every time I start the car. It could be in the oil pan of the engine that is making that noise. This put my safety at risk on the highway because I couldn't get more speed when my foot was on the petal and my car was slowing down slowly. There was lots of traffic so I had to avoid slowing down to quick before I got stuck in the lanes. So I had to put my blinkers on and pull to the side. The side was a little narrow because the cars were driving right beside mines and it was a busy highway. I thought I'd get hit but thankfully I didn't and pulled safely to the side. I researched about this problem and it is pretty common with people that have the Kia Optima 2013. And its recalled for that problem. So my confirmation is from researching it on the internet. Yes the problem has been confirmed by Kia because they got law suited for it and that's why they had recalls. My vehicle will be inspected by the manufacturer on September 28th. There was no warning signs or symbols of the car before that problem happened. It just happened instantly and it had me worried. The car was running perfectly fine getting to places. There was no problems prior to this. It first appeared on September 12th, 2021.

I understand this will not sound like a safety issue, as I felt the same initially, but it is. My paint has been peeling off my Kia Optima for almost two years and sometimes the paint comes off in little pieces and other times it peels off in 6-12 inch sheets. Paint will come off during driving and while being washed. When driving the paint will fly to the back of my car and land of the ground, looks like snow is flying thru air. I have had safety issues to date. First tIme was on my way to work and a large section of paint came up from the bottom of the windshield area and stuck to my windshield. Not only did it scare me, but it blocked my vision.windshield wipers would not move it. I had to quickly pull over to remove it. Second time the same thing happened, but it landed on the windshield of the car behind me. I was unaware it happened until they pulled up next to me at the red light and got out of their vehicle to yell at me and removed the paint sheet. I understand this might not sound serious, but when something comes flying out of nowhere and lands on your windshield blocking your sight it is quite terrifying. I am not sure if this has happened to others with my same paint defect, but I know by researching my paint defect over the past two years, there are thousands of complaints on the internet about paint peeling off. When I contacted Kia in 2019 (corporate in Irvine, Ca), they informed me it was definitely a paint defect that originated during the painting process. Since there was not a recall isued, they were not going to pay for the car to be re-painted. At that time only the top of my car was affected, but now the majority of my car is losing paint. At this time I am wanting Kia to pay to have the car repainted, refund the cost of the vehicle or provide a credit to put towards a new car. At this point my vehicle is basically worthless because I can't sell it as is and trading it in results in me only getting approximately 30% of what the value is.

I was driving down the interstate and all of the sudden the message “pull over safely and stop driving...check the hybrid engine system.” The car started to stall and seize up. Thankfully it didn’t die right in front of a semi on the interstate and I was able to at least make it off a nearby ramp before it died completely. I called my insurance for roadside assistance and it was towed to the nearest Kia dealer. They were unable to diagnose it because it would not turn on. They had to replace the hybrid battery before it could be diagnosed. I was also told that a safety fuse had been “fried” and they are still running tests.

I was giving my brother a ride to work when the car stalled. There was no engine light on or any warning light what’s so ever all of sudden my steering wheel turned hard and I could not steer. Brake pedal was hard for me to step on I nearly wrecked in to a gate. I own this car for few years already and never giving me problems. I did notice there was a recall going on about engines on these 2013 2014 going bad. At first I thought it was my battery or alternator but everything has power. Just the engine don’t want to turn over. I would appreciate if someone can help me in this situation.